Find 33 Best Call Center Software with Live Chat in June 2026
Showing 141-160 out of 33
9.6
Spot Score

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.8
Spot Score

TalkDesk
Empower your team, elevate your customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read more about TalkDeskStarts from $85/user/month when monthly
9.6
Spot Score

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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkStarts from $25/User/Month when Billed Yearly
9.3
Spot Score

CallHippo
Revolutionize your customer experience with CallHippo.
Best for: SMB teams · Mid-market · Enterprise
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read more about CallHippoStarts from $14/User/Month when Billed Yearly
9.2
Spot Score

Bright Pattern
Effortlessly elevate your call center with Bright Pattern.
Best for: SMB teams · Mid-market · Enterprise
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What is Bright Pattern?
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...
Read more about Bright PatternBright Pattern offers custom pricing plan
9.1
Spot Score

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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read more about CircleLoop9.1
Spot Score

CallTools
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read more about CallToolsCallTools offers custom pricing plan
9.0
Spot Score

Dixa
Efficient, collaborative, and customizable customer support solution.
Best for: SMB teams · Mid-market · Enterprise
What is Dixa?
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...
Read more about Dixa9.0
Spot Score

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What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read more about eVoice9.0
Spot Score

Zendesk Talk
Personalized service for efficient problem resolution.
Best for: SMB teams · Mid-market · Enterprise
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What is Zendesk Talk?
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read more about Zendesk TalkStarts from $9/User/Month, also offers free forever plan
8.9
Spot Score

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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read more about Truly8.9
Spot Score

Call Center Studio
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Center Studio?
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read more about Call Center Studio8.9
Spot Score

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What is ZIWO?
ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly ...
Read more about ZIWO8.8
Spot Score

uContact
Streamline your call center experience with uContact.
Best for: SMB teams · Mid-market · Enterprise
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read more about uContactStarts from $50/User/Month
8.8
Spot Score

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What is contactSPACE?
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
Read more about contactSPACEStarts from $105/User/Month
8.8
Spot Score

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What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read more about VoiptimeVoiptime offers custom pricing plan
8.7
Spot Score

Phonon
Streamlining call centers, boosting customer satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is Phonon?
Phonon Call Center Software connects your call center with the customer relationship management (CRM) solution of your choice. Using a single platform, Phonon enables you to handle your incoming call volume in real-time. Easily route calls to the right queue, agent, or even RCC. Standard ...
Read more about PhononPhonon offers custom pricing plan
8.7
Spot Score

XCALLY
Connect, streamline, and elevate your call center operations.
Best for: SMB teams · Mid-market · Enterprise
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What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read more about XCALLYXCALLY offers custom pricing plan
8.6
Spot Score

mySQM Customer Service QA
Empowering agents to deliver exceptional customer service.
Best for: SMB teams · Mid-market · Enterprise
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What is mySQM Customer Service QA?
mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides agents with real-time feedback, quality assurance, coaching and recognition giving managers a helpful ...
Read more about mySQM Customer Service QAmySQM Customer Service QA offers custom pricing plan
8.6
Spot Score

Vert-Age Dialer
Effortless productivity for your call center.
Best for: SMB teams · Mid-market · Enterprise
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What is Vert-Age Dialer?
The Vert-Age dialer is an innovative call center solution that allows agents to vertically monitor their progress during each day. It acts as a software tool and can be used in conjunction with virtually any phone system. This vertical dialing software is ideal for help desks, travel agencies, ...
Read more about Vert-Age DialerVert-Age Dialer offers custom pricing plan
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
