Researched and Edited by Rajat Gupta
Last updated: May 20, 2026 · How we review
Survey/ User Feedback Software overview
Spotsaas tracks 109 products in Survey/ User Feedback Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 103 let you start on a free trial, and 119 keep a free plan you can stay on. Most buyers here are Marketing managers conducting market research and customer satisfaction surveys.
- 109
- products listed
- 103
- offer a free trial
- 119
- have a free plan
- 183
- priced per subscription
- 121
- quote on request
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 41-60 out of 109
9.1
SpotScore
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What is QuickTapSurvey?
QuickTapSurvey is a survey/ user feedback software for organizations that need to collect valuable feedback from their customers, employees, associates and suppliers. It captures opinions, attitudes and suggestions in the form of surveys. QuickTapSurvey is an innovative service bureau solution ...
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Apptentive
Elevate customer satisfaction with real-time feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is Apptentive?
Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and growth, providing quick action to win consumers back while engaging fans on a ...
Read more about ApptentiveApptentive offers custom pricing plan
9.1
SpotScore

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What is SurveyCTO?
SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data populating and visualization capabilities, robust reporting functionality, ...
Read more about SurveyCTO
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9.0
SpotScore
Survicate
Transform feedback into actions with Survicate surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is Survicate?
Survicate survey software is a powerful and easy to use feedback and survey solution for any business. Survicate allows to create beautiful surveys in less than 30 seconds, send them via email, SMS or download anyone onto private online panel and get results back quickly. It helps to improve ...
Read more about Survicate8.1
SpotScore

Surveyface
Capture valuable insights from your customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Surveyface?
SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questionnaires. The ability to provide incentives to the participants for ...
Read more about SurveyfaceSurveyface offers custom pricing plan
8.4
SpotScore

Key Survey Software
Capture essential feedback with simple user surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is Key Survey Software?
The Key Software provides easy to use survey software and user feedback solutions. User can easily create surveys to capture data, send invitations, and publish results. For every task user decide to perform, the Survey Module helps to achieve the goals. Write User Stories and Surveys quickly ...
Read more about Key Survey Software8.4
SpotScore

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What is Obsurvey?
Obsurvey is a survey/ user feedback software designed to facilitate the process of collecting feedback from users. With its features such as Survey Questionnaires, Results Tables and Graphs, Obsurvey makes it easy to create surveys and gather results in real-time. All host servers are powered ...
Read more about ObsurveyStarts from $10/Month when Billed Yearly
8.7
SpotScore

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What is Fulcrum?
Fulcrum is a database-driven mobile data collection and form building platform for field operations teams, inspectors, and surveyors who need to capture structured data outside the office. It lets non-technical administrators design custom forms and sync field submissions to a central database ...
Read more about FulcrumStarts from $22/User/Month when Billed Yearly
9.1
SpotScore

Google Forms
Effortless form creation and sharing simplified.
Best for: SMB teams · Mid-market · Enterprise
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What is Google Forms?
Create, embed, and share online forms that can be filled out on the user's computer, tablet or smartphone. Add questions with responses that can be exported as spreadsheets in Google Sheets, copied into Google Slides or added to presentations in Google Docs. And it all happens seamlessly ...
Read more about Google Forms9.3
SpotScore

Zoho Forms
Collect, engage, and convert with customizable web forms.
Best for: SMB teams · Mid-market · Enterprise
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What is Zoho Forms?
Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger data flows between Zoho apps. It offers 120+ field types, 100+ templates, conditional logic, and ...
Read more about Zoho Forms8.9
SpotScore

FormAssembly
Effortlessly create professional forms.
Best for: SMB teams · Mid-market · Enterprise
What is FormAssembly?
FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster ...
Read more about FormAssembly9.5
SpotScore

Typeform
Effortless form creation for any occasion.
Best for: SMB teams · Mid-market · Enterprise
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What is Typeform?
Typeform is an online form and survey builder for marketers, researchers, and product teams who want conversational, one-question-at-a-time experiences that tend to increase form completion rates over traditional layouts. It supports image embedding, branching logic, and integrations with ...
Read more about Typeform9.5
SpotScore

Formstack
Streamline your data capture with Formstack.
Best for: SMB teams · Mid-market · Enterprise
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What is Formstack?
Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large number of inquiries can harness the power of forms with the integrated CRM ...
Read more about FormstackStarts from $50/Month when Billed Yearly
9.0
SpotScore

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What is Formsite?
Formsite is an online form builder for small business teams and marketers who need to create surveys, event registrations, and data collection forms with conditional logic and third-party integrations. It provides unlimited submission storage and native connections to Google Sheets, Mailchimp, ...
Read more about Formsite
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What is Attest?
Attest is a consumer research platform that delivers survey results in days rather than weeks, with built-in visual data presentations. The platform supports both self-serve and agency-quality research, with a support team available throughout the process.
Read more about AttestStarts from $2,000/Month, also offers free forever plan
7.8
SpotScore

Recollective
Transform data into meaningful insights with Recollective.
Best for: SMB teams · Mid-market · Enterprise
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What is Recollective?
Recollective is an online qualitative research platform used by market researchers and UX teams to run multi-phase studies that combine surveys, discussion boards, and multimedia responses in a single interface. It supports longitudinal research where participants return over days or weeks, ...
Read more about RecollectiveStarts from $530
8.1
SpotScore

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What is DirectPoll?
With the DirectPoll survey software user can collect, compile and publish candid feedback and user opinions. Our multipurpose responsive web-based application runs on any tablet, mobile or PC device. It's a perfect for market research, product development, employee satisfaction surveys, ...
Read more about DirectPollDirectPoll offers custom pricing plan
8.6
SpotScore

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What is Survey For Business?
Survey For Business is an online survey tool aimed at marketers and business analysts who want access to a large library of pre-built survey topics to skip the blank-page step in questionnaire design. It handles survey distribution and response management, reducing setup time for teams running ...
Read more about Survey For Business7.8
SpotScore

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What is Pinpoll Tools?
Pinpoll Tools is a cloud-based polling and survey platform used by publishers, media companies, and content teams to embed interactive polls and customer satisfaction surveys into web content without any software installation. It runs entirely through the browser, making it practical for ...
Read more about Pinpoll Tools8.2
SpotScore

Super Simple Survey
Streamline feedback and boost engagement effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Super Simple Survey?
Super Simple Survey is a lightweight poll tool for website owners and bloggers who want to embed real-time surveys into existing pages by adding a URL without writing custom code. It converts page content into interactive surveys and displays live results directly on the site, making it ...
Read more about Super Simple SurveyRelated to Survey/ User Feedback Software
Frequently Asked Questions About Survey/ User Feedback Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Survey/ User Feedback Software features to evaluate are Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.
Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including SurveyMonkey, Alchemer, SurveySparrow. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.
The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveyMonkey, SmartSurvey, Pollfish. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.
To choose the right Survey/ User Feedback Software, start by listing your must-have features — commonly Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or free trial. Popular free options include SurveyMonkey, Alchemer, SurveySparrow. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.
The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are SurveyMonkey, Alchemer, SurveySparrow. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











