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9.1

Spot Score

Google Forms - Online Form Builder Software

Google Forms Review: Is It The Right Online Form Builder Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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GDPRSOC 2HIPAAISO 27001
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SpotSaaS Analysis for Google Forms

Google Forms is an online form builder frequently used by marketing teams conducting surveys and HR teams collecting employee feedback. With a rating of 4.6/5 from 21,838 reviews, it is broadly validated as a reliable tool for these purposes.

Users praise Google Forms for its ease of use, allowing quick creation of forms with various question types and options. Its intuitive interface benefits both form creators and respondents, and smooth integration with other Google services enhances its utility. However, it falls short in customization, offering limited design options, which can be a drawback for those needing complex form creation or advanced design modifications.

Quick facts about Google Forms

Rating4.6/5 (21,838 reviews) | SpotScore: 9.1/10Best forMarketing teams, HR teamsPricingFree with basic featuresDeploymentBrowser BasedTop strengthEasy form creation with optionsWatch-outLimited customization and design options

What is Google Forms?

Create, embed, and share online forms that can be filled out on the user's computer, tablet or smartphone. Add questions with responses that can be exported as spreadsheets in Google Sheets, copied into Google Slides or added to presentations in Google Docs. And it all happens seamlessly through Google Drive.

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Google Forms Software Demo

Google Forms was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Google Forms

Use cases
Educational institutions for surveys and quizzes, Small to medium businesses for customer feedback, Event organizers for registrations and RSVPs
Team types
Marketing teams conducting surveys, HR teams collecting employee feedback
Company size
Freelancers, Small to medium businesses
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Google Forms

  • Easy creation of forms with diverse question types

  • Intuitive interface for both creators and respondents

  • Seamless integration with Google Sheets and other Google services

Is Google Forms right for you?

Best for simple, quick surveys with seamless Google ecosystem integration.

Choose Google Forms if

  • You need an easy-to-use form builder for educational or SMB surveys.
  • You want native integration with Google Sheets and Google Drive.
  • You require multi-device accessibility with minimal setup complexity.

Consider alternatives if

  • You need advanced form customization, branding, or complex workflows.
  • Your team requires sophisticated conditional logic or workflow automation.

What buyers should know before shortlisting Google Forms

Google Forms stands out as a versatile and user-friendly tool for creating surveys and forms, as expressed by multiple reviewers. Users appreciate the seamless process of generating surveys with various question types and easy sharing options.

The ability to integrate with Google Sheets for data collection and analysis is seen as a significant advantage, making it a valuable tool for both personal and professional use. While the minimalist design and simplicity of Google Forms are well-liked, some reviewers mention limitations in design customization and theme options as areas for improvement.

Despite this, the overall consensus is positive, with users highlighting the convenience, accessibility, and efficiency of Google Forms. It's worth noting that some users find the tool limited in advanced features and customization options compared to premium alternatives, but it remains a popular choice for quick surveys, feedback collection, and data gathering.

For those seeking a straightforward and effective form-building solution, Google Forms emerges as a reliable and efficient tool for various purposes.

Pros and cons

Google Forms pros and cons

  • Google Forms pros
  • Easy creation of forms with diverse question types

  • Intuitive interface for both creators and respondents

  • Seamless integration with Google Sheets and other Google services

  • Google Forms cons
  • Limited customization and design options

  • Challenges handling complex form logic or advanced design needs

4.6/5 rating
708 verified reviews
Free plan available

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Google Forms reviews and ratings

Buyer sentiment

Users generally praise Google Forms for its ease of use, seamless Google integration, and accessibility, while noting limitations in customization and advanced features.

What buyers like

  • Ease of use
  • Google ecosystem integration
  • Multi-device accessibility

Common complaints

  • Limited customization options
  • Lack of advanced form features

4.6

Excellent

Based on 21838 ratings & 708 reviews

Rating Distribution

Excellent

(550)

Very Good

(138)

Good

(16)

Poor

(4)

Poor

(0)

What users are saying

HK

Harish K

11/21/20

4.5 out of 5

Good app for surveys

What do you like best? It is easy to create a survey in Google forms. You can have multiple questions with different type of options as your wish. ...

Read more

PS

Pradip S

11/21/20

4.5 out of 5

Google forms are a revolutionary tool

What do you like best? Are you looking for a form for your website? Search no further just give a try to one of the most used forms, Google Forms. ...

Read more

NG

Nicholas G

11/20/20

5 out of 5

Easy and user frielndly

What do you like best? The ease of use and extracting data is one of the best features What do you dislike? sometimes too basic. Would be ...

Read more

CR

Colin R

11/19/20

5 out of 5

Great Tool

What do you like best? The ability to create surveys while having it stored in the same platform as everything else I have with G Suite. Very easy ...

Read more

AG

Addison G

11/18/20

3 out of 5

Quick and easy

What do you like best? From a user point of view the forms are easy to click through What do you dislike? From a user perspective its ...

Read more

TD

talia d

11/18/20

4 out of 5

its easy to use for quizzes or tests

What do you like best? i like that its easy to navigate and well formatted What do you dislike? i dislike how some questions cannot be ...

Read more

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What are the features of Google Forms?

52%

Feature coverage

22 of 42 tracked features

360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…

App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…

Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…

Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…

Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…

Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…

Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…

Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…

Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…

Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…

Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…

Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…

Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…

An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…

PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…

Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…

A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…

Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…

Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…

Security & Compliance

Google Forms security and data handling

Key compliance certifications and security features for IT and security teams evaluating Google Forms.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Google Forms Support Options

Customer Service24/7 (Live rep)Online
LocationUnited States

Frequently Asked Questions About Google Forms

Common questions buyers ask before choosing Google Forms.

Google Forms is a Online Form Builder Software. Google Forms offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.

Google Forms is a strong fit if: You need an easy-to-use form builder for educational or SMB surveys.; You want native integration with Google Sheets and Google Drive.. Consider alternatives if: You need advanced form customization, branding, or complex workflows.; Your team requires sophisticated conditional logic or workflow automation..

Buyers commonly note the following limitations of Google Forms: Limited customization and design options; Challenges handling complex form logic or advanced design needs; Potential ambiguity with multiple submissions.

Some top alternatives to Google Forms includes Zoho Survey, Cognito Forms, Zoho Forms, Formsite and GoZen Forms.

Google Forms offers Freemium pricing model

We don't have information regarding integrations of the Google Forms as of now.

The starting price is not disclosed by Google Forms. You can visit Google Forms pricing page to get the latest pricing.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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