9.2
Spot Score
SoGoSurvey Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2
HIPAAAdd to compare
SoGoSurvey offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for SoGoSurvey
SoGoSurvey is a versatile tool used by market research teams and customer experience managers in small to medium businesses for tasks like customer satisfaction surveys and employee feedback collection. With a rating of 4.7 out of 5 from 889 reviews, it is broadly validated and well-regarded by its user base.
The software's user-friendly design and flexible survey options stand out, allowing teams to create and customize surveys with ease. Customizable templates further enhance its appeal, providing a tailored experience for various survey needs. However, potential users should be aware that the free tier offers limited features, and the pricing for paid plans can be high.
Quick facts about SoGoSurvey
What is SoGoSurvey?
SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only needing survey capabilities to businesses engaged in customer satisfaction or market research, the system has been adjusted to the user's needs.
Pricing
SoGoSurvey offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
SoGoSurvey Screenshots
SoGoSurvey was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SoGoSurvey
- Use cases
- Customer satisfaction surveys, Market research, Employee feedback collection
- Team types
- Market research teams, Customer experience managers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose SoGoSurvey
User-friendly interface adaptable to various business sizes
Flexible survey creation suitable for multiple feedback types
Strong customer support and training resources
Is SoGoSurvey right for you?
Best for easy, flexible surveys focused on customer and employee feedback.
Choose SoGoSurvey if
- You need a simple, user-friendly survey tool for customer satisfaction or market research.
- Your team values strong customer support and training resources.
- You want a scalable solution that works for small to medium businesses and individual users.
Consider alternatives if
- You require advanced, specialized survey analytics beyond basic reporting.
- Your workflows depend heavily on offline survey capabilities or extensive enterprise integrations.
What buyers should know before shortlisting SoGoSurvey
SoGoSurvey offers a modern approach to online surveys, catering to a wide range of users from individuals to large businesses. Its flexibility and user-friendly design make it a strong contender in the survey software market.
SoGoSurvey pros and cons
- SoGoSurvey pros
User-friendly interface adaptable to various business sizes
Flexible survey creation suitable for multiple feedback types
Strong customer support and training resources
- SoGoSurvey cons
Limited advanced analytics compared to specialized tools
Pricing details not fully transparent upfront
Ready to try it?
Get started with SoGoSurvey
Start your free trial — no credit card required.
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Compare SoGoSurvey side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of SoGoSurvey?
SoGoSurvey uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SoGoSurvey reviews and ratings
Buyer sentiment
Overall, users appreciate SoGoSurvey for its ease of use and adaptability across business sizes, though some desire more advanced analytics features.
What buyers like
- Ease of use
- Flexibility
- Customer support
Common complaints
- Limited advanced analytics
- Pricing transparency
What are the features of SoGoSurvey?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
SoGoSurvey security and data handling
Key compliance certifications and security features for IT and security teams evaluating SoGoSurvey.
Certifications
Security features
Developer & data
Alternatives to SoGoSurvey
SoGoSurvey Support Options
Frequently Asked Questions About SoGoSurvey
Common questions buyers ask before choosing SoGoSurvey.
SoGoSurvey is a Survey/ User Feedback Software. SoGoSurvey offers 360 Degree Feedback, Custom Survey URLs, Data Analysis Tools, Email Distribution, Embeddable Survey and many more functionalities.
SoGoSurvey is a strong fit if: You need a simple, user-friendly survey tool for customer satisfaction or market research.; Your team values strong customer support and training resources.. Consider alternatives if: You require advanced, specialized survey analytics beyond basic reporting.; Your workflows depend heavily on offline survey capabilities or extensive enterprise integrations..
Buyers commonly note the following limitations of SoGoSurvey: Limited advanced analytics compared to specialized tools; Pricing details not fully transparent upfront; May lack some integrations needed by enterprise users.
Some top alternatives to SoGoSurvey includes SurveyMonkey, Zoho Survey, QuestionPro, Brew Survey and SurveyMethods.
SoGoSurvey offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price is not disclosed by SoGoSurvey. You can visit SoGoSurvey pricing page to get the latest pricing.
Ready to try it?
Get started with SoGoSurvey
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].