9.4
Spot Score
SurveySparrow Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2Add to compare
Starts from $19 / Month, also offers free forever plan
Mphasis
Deloitte Digital
Godrej
SRI International
PaysafeTrusted by many companies including Mphasis
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
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SpotSaaS Analysis for SurveySparrow
SurveySparrow is a survey and user feedback tool favored by product managers and customer experience teams in small to medium businesses. A 4.5/5 rating from 2,274 reviews indicates broad validation and satisfaction among its users.
The platform's easy-to-use interface and real-time feedback collection are standout features, allowing teams to efficiently gather insights and integrate them with existing applications. However, potential users should be aware of its limited offline functionality, which might pose challenges in environments with inconsistent internet access.
Quick facts about SurveySparrow
What is SurveySparrow?
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers and Service oriented companies, creating an online survey that runs directly inside of public website, or the SurveySparrow system with a user interface that will be displayed directly in existing windows applications.
Pricing
Starts from $19 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
SurveySparrow Software Demo
SurveySparrow was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SurveySparrow
- Use cases
- Service-oriented companies, Software developers, Customer feedback collection
- Team types
- Product managers, Customer experience teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose SurveySparrow
Easy to create and embed surveys in websites and Windows applications
Real-time feedback collection
Cross-platform compatibility with popular Windows platforms
Is SurveySparrow right for you?
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
Choose SurveySparrow if
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
What buyers should know before shortlisting SurveySparrow
SurveySparrow offers a user-friendly platform for gathering real-time feedback, making it suitable for developers and service-oriented companies. Its integration capabilities allow surveys to run seamlessly within existing applications.
SurveySparrow pros and cons
- SurveySparrow pros
Easy to create and embed surveys in websites and Windows applications
Real-time feedback collection
Cross-platform compatibility with popular Windows platforms
- SurveySparrow cons
Limited information on advanced customization options
Potential lack of enterprise-grade features
Ready to try it?
Get started with SurveySparrow
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare SurveySparrow side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of SurveySparrow?
SurveySparrow Pricing Plans
Free
Three Active Survey Projects
10 Questions Per Survey
Classic & Chat Surveys
Self Notifications
Custom Reports Filter
Show more +
Basic (Personal)
$19
/Month
$19 per month billed yearly
$39 per month billed Quarterly
500 Responses per Month
1,500 Email Shares per Month
1 user included
Show more +
Premium (Personal)
$29
/Month
$29 per month billed yearly
$59 per month billed Quarterly
Includes features of Basic plan, plus
2,000 Responses per Month
6,000 Email Shares per Month
Show more +
Business
$99
/Month
$99 per month billed yearly
$199 per month billed Quarterly
10,000 Responses per Month
30,000 Email Shares per Month
2 Users Included
Show more +
SurveySparrow reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.
What buyers like
- Ease of use
- Real-time feedback
- Integration with Windows applications
Common complaints
- Limited advanced customization
- Pricing transparency
- See if SurveySparrow fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of SurveySparrow?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Phone Survey is a software feature that enables organizations to conduct surveys over the phone. This feature allows them to collect feedbac…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
SurveySparrow security and data handling
Key compliance certifications and security features for IT and security teams evaluating SurveySparrow.
Certifications
Security features
Developer & data
Alternatives to SurveySparrow
SurveySparrow Customers
Mphasis
Deloitte Digital
Godrej
SRI International
Paysafe
Brella
SPB
Wydr
Vector
nix
PowerMBA
GattiHR
SurveySparrow Support Options
Frequently Asked Questions About SurveySparrow
Common questions buyers ask before choosing SurveySparrow.
SurveySparrow is a Survey/ User Feedback Software. SurveySparrow offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
SurveySparrow is a strong fit if: You need simple, quick survey creation with low setup complexity.; Your team includes product managers, customer experience, or marketing professionals.. Consider alternatives if: You require highly customized, enterprise-grade survey workflows and advanced analytics.; Your team needs offline survey capabilities or transparent, detailed pricing information..
Buyers commonly note the following limitations of SurveySparrow: Limited information on advanced customization options; Potential lack of enterprise-grade features; Pricing details are not publicly available.
Some top alternatives to SurveySparrow includes SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout and SurveyMonkey Enterprise.
SurveySparrow offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of SurveySparrow is $19/Month
Ready to try it?
Get started with SurveySparrow
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
