9.3
Spot Score
QuestionPro Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2
HIPAAAdd to compare
Starts from $129 / Month, also offers free forever plan
Amazon
Microsoft
Google
PandG
DisneyTrusted by many companies including Amazon
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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SpotSaaS Analysis for QuestionPro
QuestionPro is a survey platform used by market research teams and customer success managers to gather and analyze feedback. A rating of 4.3 out of 5 from 805 reviews indicates it is broadly validated and well-regarded by its users.
The platform's comprehensive survey tools and data analysis features stand out, making it ideal for those needing in-depth insights. However, small businesses may find it expensive, and there is a steeper learning curve for new users.
Quick facts about QuestionPro
What is QuestionPro?
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help businesses collect feedback to make better decisions, improve customer service and increase sales. It includes tools for data analysis and charting, findings presentation and data export.
Pricing
Starts from $129 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
QuestionPro Software Demo
QuestionPro was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider QuestionPro
- Use cases
- Customer experience management, Market research, Employee feedback and engagement
- Team types
- Market research teams, Customer success managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose QuestionPro
Comprehensive survey creation and administration tools
Robust data analysis and charting capabilities
Ability to publish and export findings easily
Is QuestionPro right for you?
Best for mid-to-large teams needing comprehensive survey and analysis tools.
Choose QuestionPro if
- You require end-to-end survey management from creation to presentation.
- Your team values robust data analysis and customizable charting features.
- You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
- You need highly specialized survey customizations beyond standard templates.
- You are a very small business or startup with minimal survey needs and tight budgets.
What buyers should know before shortlisting QuestionPro
QuestionPro is a robust survey platform that provides extensive tools for creating and analyzing surveys. Its comprehensive features make it suitable for businesses looking to gather in-depth feedback and insights.
QuestionPro pros and cons
- QuestionPro pros
Comprehensive survey creation and administration tools
Robust data analysis and charting capabilities
Ability to publish and export findings easily
- QuestionPro cons
Pricing details are not fully transparent and may require sales contact
Some users report a learning curve due to feature richness
Ready to try it?
Get started with QuestionPro
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare QuestionPro side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of QuestionPro?
QuestionPro Pricing Plans
Essentials
Unlimited surveys
Unlimited responses
No credit card required
25+ question types
Customize survey colors
Show more +
Advanced
$129
/Month
$129/month
Billed $1,548 annually
35+ question types
Advanced logic and piping
Email reminders and scheduling
Show more +
Team Edition
Request pricing
Includes 5 seats
Dedicated success manager
Expanded email capacity
Discounts on additional seats
Show more +
QuestionPro reviews and ratings
Buyer sentiment
Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.
What buyers like
- Feature completeness
- Data visualization and reporting
- Ease of publishing and exporting results
Common complaints
- Pricing opacity
- Steep learning curve
- See if QuestionPro fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of QuestionPro?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
QuestionPro security and data handling
Key compliance certifications and security features for IT and security teams evaluating QuestionPro.
Certifications
Security features
Developer & data
Alternatives to QuestionPro
QuestionPro Customers
Amazon
Microsoft
PandG
Disney
Motorola
Indigo
Berkeley
Epic Games
First American
Kio
Pacific National Bank
QuestionPro Support Options
Frequently Asked Questions About QuestionPro
Common questions buyers ask before choosing QuestionPro.
QuestionPro is a Survey/ User Feedback Software. QuestionPro offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
QuestionPro is a strong fit if: You require end-to-end survey management from creation to presentation.; Your team values robust data analysis and customizable charting features.. Consider alternatives if: You need highly specialized survey customizations beyond standard templates.; You are a very small business or startup with minimal survey needs and tight budgets..
Buyers commonly note the following limitations of QuestionPro: Pricing details are not fully transparent and may require sales contact; Some users report a learning curve due to feature richness; Limited information on advanced integrations or automation.
Some top alternatives to QuestionPro includes SurveyMonkey, SmartSurvey, SurveySparrow, Survs and SurveyMonkey Enterprise.
QuestionPro offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of QuestionPro is $129/Month
Ready to try it?
Get started with QuestionPro
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
