Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 41-60 out of 247
8.8
Spot Score

ArcGIS Survey123
Collect feedback with ease and make informed decisions.
Best for: SMB teams · Mid-market · Enterprise
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What is ArcGIS Survey123?
ArcGIS Survey123 is a field data collection tool built for GIS professionals, environmental agencies, and government teams that need to attach survey responses to geographic coordinates and sync results into the ArcGIS platform. Field workers can complete forms on mobile devices offline, with ...
Read more about ArcGIS Survey123ArcGIS Survey123 offers custom pricing plan
8.8
Spot Score

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What is BlockSurvey?
The BlockSurvey software provides a comprehensive and easy way for friends, family and colleagues to give feedback on product or service. The user friendly interface enable to select the type of survey/ questions anyone want to ask. The surveys can be done as an independent exercise or part of ...
Read more about BlockSurvey8.8
Spot Score

SurveySensum
Power up your business with customer feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveySensum?
SurveySensum is a customer feedback platform that helps businesses gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates ...
Read more about SurveySensum
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8.8
Spot Score

Survey Anyplace
Unleash the power of feedback everywhere.
Best for: SMB teams · Mid-market · Enterprise
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What is Survey Anyplace?
Survey Anyplace is cloud enabled survey software for organizations that need to conduct over the internet surveys or capture user feedback both onsite and online. Survey Anyplace lets deploy one-to-one and group discussions, voice recordings, live chats, self-completed surveys, mobile surveys ...
Read more about Survey Anyplace8.8
Spot Score

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What is eSurveysPro?
eSurveysPro is an, easy-to-use software solution for people and organizations of all shapes and sizes. It is used for business, academic, consumer, and other purposes. It provides an unlimited number of surveys, graphs and results reporting, emailing capabilities and more. It provides an ...
Read more about eSurveysProStarts from $40/Month, also offers free forever plan
8.7
Spot Score

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What is Formfacade?
FormFacade is an online form builder solution that allows user to create high quality, professional looking online forms in minutes without writing any code or hiring a web developer. Form creation is very intuitive, with many options that can be instantly applied. User can also easily ...
Read more about FormfacadeStarts from $8/Month when Billed Yearly, also offers free forever plan
8.7
Spot Score

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What is Fulcrum?
Fulcrum is a database-driven mobile data collection and form building platform for field operations teams, inspectors, and surveyors who need to capture structured data outside the office. It lets non-technical administrators design custom forms and sync field submissions to a central database ...
Read more about FulcrumStarts from $22/User/Month when Billed Yearly
8.7
Spot Score
Qualtrics Core XM
Unlock true customer insights with Qualtrics Core XM.
Best for: SMB teams · Mid-market · Enterprise
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What is Qualtrics Core XM?
Qualtrics is Suite that delivers a complete Business Intelligence system. It includes in-depth user feedback that reveals why customers behave as they do. With Qualtrics Analytics, user can truly understand what customers want. Qualtrics Core is a "brand new" kind of SaaS product line that ...
Read more about Qualtrics Core XMQualtrics Core XM offers custom pricing plan
8.7
Spot Score
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What is Snap Surveys?
Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and loaded with tools to help to get more insights and gather actionable data, Snap Surveys makes it easy for to ...
Read more about Snap SurveysSnap Surveys offers custom pricing plan
8.7
Spot Score

Nicereply
Track, personalize, and improve customer feedback with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Nicereply?
Offering the best of online survey and feedback software, Nicereply's intuitive system is easy to set-up, managed and report on. Plus, with Business Manager – it can personalize the organization's look and feel and track in depth analytics for each program to understand how well it's working ...
Read more about Nicereply8.7
Spot Score
Eval&GO
Gather insights. Improve performance. Boost success.
Best for: SMB teams · Mid-market · Enterprise
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What is Eval&GO?
Eval&GO is a survey and feedback system that delivers real-time reports for improved customer support and conversion. Eval&GO puts feedback/survey at fingertips, enabling to build user sessions right within any app. Anyone can easily run swift polls and surveys by leveraging the powerful ...
Read more about Eval&GO8.7
Spot Score

SurveyMethods
Streamline your feedback process with SurveyMethods.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyMethods?
SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by design professionals for business executives to use in the corporate world. SurveyMethods is a cloud based ...
Read more about SurveyMethodsStarts from $12/Month when Billed Yearly, also offers free forever plan
8.7
Spot Score

Checkbox Survey
Unlock customer insights with Checkbox Survey.
Best for: SMB teams · Mid-market · Enterprise
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What is Checkbox Survey?
Checkbox Survey has become an industry standard in the field of small and mid-sized business feedback implementation. The Checkbox Survey software was created to help companies develop, organize and understand the way customers view their products and services. With a simple, easy-to-use ...
Read more about Checkbox SurveyStarts from $480/Year
8.6
Spot Score

Sogolytics
Transforming feedback into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is Sogolytics?
Sogolytics is a powerful and secure online platform for creating surveys and managing customer feedback. Customize your surveys with your logo and theming, or even assign a custom URL. Spread the word via email, SMS, web, or offline. Gain valuable insights on your organization's performance as ...
Read more about SogolyticsSogolytics offers custom pricing plan
8.6
Spot Score
Responster
Revolutionize your surveys, stay connected with Responster.
Best for: SMB teams · Mid-market · Enterprise
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What is Responster?
Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged and loyal. Plus, the surveys are mobile-friendly so you can access customer responses whenever and wherever. ...
Read more about ResponsterStarts from $15.83/User/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

Formlets
Effortless online form creation made easy.
Best for: SMB teams · Mid-market · Enterprise
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What is Formlets?
Formlets is a simple online form builder for teams and individuals who need to stand up membership applications, customer surveys, or feedback forms quickly with minimal configuration. Its focus on minimal setup makes it approachable, but users with conditional logic requirements or reporting ...
Read more about FormletsStarts from $15/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

Block Survey
Capture valuable feedback, anytime and anywhere.
Best for: SMB teams · Mid-market · Enterprise
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What is Block Survey?
Block Survey is a privacy-first survey tool used by researchers, healthcare teams, and organizations handling sensitive respondent data who need end-to-end encrypted response collection. It supports image-based questions alongside standard formats, letting teams gather visual feedback without ...
Read more about Block Survey8.6
Spot Score

Four Eyes Surveys
Effortless surveys for student feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is Four Eyes Surveys?
Four Eyes Surveys is a survey software with an intuitive, straightforward interface that is tailored for capturing feedback from students. Create surveys quickly and effortlessly, by importing existing survey templates, or building simple to complex surveys from scratch. Four Eyes can be used ...
Read more about Four Eyes SurveysStarts from $19/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

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What is Surveyhero?
Surveyhero is a no-code survey tool used by product managers and growth teams who want to collect in-context feedback from website or application users without custom integration work. It embeds directly into digital products and captures user input at the point of interaction, replacing ...
Read more about SurveyheroStarts from $25/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

Customer Thermometer
Instantly gauge customer satisfaction with just a question.
Best for: SMB teams · Mid-market · Enterprise
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What is Customer Thermometer?
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be placed on any web page makes it easy for anyone to quickly build it into a ...
Read more about Customer ThermometerStarts from $29/Month, also offers free forever plan
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