9.5
Spot Score
Alchemer Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAAdd to compare
Starts from $49 / User / Month
Verizon
Adobe
Fedex
Salesforce
SONOSTrusted by many companies including Verizon
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SpotSaaS Analysis for Alchemer
Alchemer is a survey and user feedback software commonly used by marketing, customer success, and HR teams in small to medium-sized businesses. With a rating of 3.2 out of 5 from 1,840 reviews, it suggests a mixed reception among users, indicating that while some find it useful, others may have reservations.
The platform excels in making survey creation easy and offers customizable templates, which are particularly beneficial for teams looking to gather feedback efficiently without needing deep technical expertise. However, a limitation to consider is its basic reporting tools, which might not meet the needs of users requiring more advanced analytical features.
Quick facts about Alchemer
What is Alchemer?
Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to access the software is a valid email address.
Pricing
Starts from $49 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Alchemer Software Demo
Alchemer was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Alchemer
- Use cases
- Customer experience research, Market research, Employee engagement surveys
- Team types
- Marketing teams, Customer success teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Alchemer
Easy to create and share customized surveys
Simple email-based user access
User-friendly online platform for managing results
Is Alchemer right for you?
Best for small to medium businesses needing simple, customizable surveys.
Choose Alchemer if
- You want an easy-to-use platform for creating and sharing surveys quickly.
- Your team prefers simple email-based access without complex onboarding.
- You need straightforward management of survey results without advanced analytics.
Consider alternatives if
- Your company requires advanced analytics and deep integrations with other tools.
- You need highly customizable, enterprise-grade workflows and transparent pricing.
What buyers should know before shortlisting Alchemer
Alchemer provides a straightforward online platform for creating and managing surveys. Its ease of use makes it an excellent choice for users who need to collect feedback without extensive technical knowledge.
Alchemer pros and cons
- Alchemer pros
Easy to create and share customized surveys
Simple email-based user access
User-friendly online platform for managing results
- Alchemer cons
Limited advanced features compared to enterprise survey tools
Lack of transparent pricing information
Ready to try it?
Get started with Alchemer
Start your free trial — no credit card required.
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See how it stacks up
Compare Alchemer side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Alchemer?
Alchemer Pricing Plans
Collaborator
$49
/User/Month
Unlimited surveys
Unlimited questions
No per response charges
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Show more +
Professional
$149
/User/Month
Includes features of Collaborator plan, plus
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
Show more +
Full Access
$249
/User/Month
Includes features of Professional plan, plus
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Show more +
Enterprise Feedback Platform
Alchemer reviews and ratings
Buyer sentiment
User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.
What buyers like
- Ease of use
- Customizable surveys
- Simple result management
Common complaints
- Limited advanced features
- Unclear pricing
What are the features of Alchemer?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Phone Survey is a software feature that enables organizations to conduct surveys over the phone. This feature allows them to collect feedbac…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Alchemer security and data handling
Key compliance certifications and security features for IT and security teams evaluating Alchemer.
Certifications
Security features
Developer & data
Alternatives to Alchemer
Alchemer Customers
Verizon
Adobe
Fedex
Salesforce
SONOS
dish
Urban OutFitters
Alchemer Support Options
Frequently Asked Questions About Alchemer
Common questions buyers ask before choosing Alchemer.
Alchemer is a Survey/ User Feedback Software. Alchemer offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
Alchemer is a strong fit if: You want an easy-to-use platform for creating and sharing surveys quickly.; Your team prefers simple email-based access without complex onboarding.. Consider alternatives if: Your company requires advanced analytics and deep integrations with other tools.; You need highly customizable, enterprise-grade workflows and transparent pricing..
Buyers commonly note the following limitations of Alchemer: Limited advanced features compared to enterprise survey tools; Lack of transparent pricing information; Average user rating indicating mixed user satisfaction.
Some top alternatives to Alchemer includes Feedier, QuestionPro, SurveySparrow, Enalyzer and Alium.
Alchemer offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Alchemer is $49/User/Month
Ready to try it?
Get started with Alchemer
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
