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8.4

Spot Score

Centiment - Survey/ User Feedback Software

Centiment Review: Is It The Right Survey/ User Feedback Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

4.9

187 verified reviews
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Centiment offers custom pricing plan

WalmartWalmart
Stanford UniversityStanford University
BMWBMW
lyftlyft
Harvard UniversityHarvard University

Trusted by many companies including Walmart

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What is Centiment?

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow users to collect feedback about products, services, websites, processes, and photos without ever having to request it.

Pricing

  • Centiment offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Centiment was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Centiment

Team types
Large Enterprises, Medium Business

Why teams choose Centiment

  • Centiment's integration with Instagram allows for effortless feedback collection.

  • The user-friendly interface makes it accessible for all users.

  • It efficiently organizes feedback for easy analysis.

Is Centiment right for you?

What buyers should know before shortlisting Centiment

Centiment provides a unique approach to feedback collection by leveraging Instagram's API, making it easy for small businesses to gather insights. However, its reliance on social media limits its applicability for broader audiences.

Pros and cons

Centiment pros and cons

  • Centiment pros
  • Centiment's integration with Instagram allows for effortless feedback collection.

  • The user-friendly interface makes it accessible for all users.

  • It efficiently organizes feedback for easy analysis.

  • Centiment cons
  • Limited to feedback from Instagram users.

  • May not scale well for larger organizations.

4.9/5 rating
Free plan available

Ready to try it?

Get started with Centiment

Try the free plan and upgrade when ready.

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Still comparing?

See how it stacks up

Compare Centiment side-by-side with top Survey/ User Feedback Software alternatives.

SmartSurvey
QuestionPro
SurveySparrow
+8 more
Compare alternatives

What is the pricing of Centiment?

Centiment uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
Free Plan✓ Included
PricingCentiment offers custom pricing
Pricing Model
FreemiumSubscriptionQuotation Based

Centiment reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

What buyers like

  • Instant feedback collection
  • User-friendly interface
  • Utilizes Instagram API

Common complaints

  • Limited to Instagram users
  • Less suitable for large enterprises
  • Basic analytics features

4.9

Excellent

Based on 187 ratings & 0 reviews

What are the features of Centiment?

35%

Feature coverage

11 of 31 tracked features

360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…

Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…

Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…

Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…

Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…

Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…

An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…

A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…

Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…

Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…

Security & Compliance

Centiment security and data handling

Key compliance certifications and security features for IT and security teams evaluating Centiment.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to Centiment

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9.3

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7.6

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Voice your opinions, shape your brand.

8.9

Very Good

Compare Centiment vs UserVoice

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Centiment Customers

Walmart-logo

Walmart

Stanford University-logo

Stanford University

BMW-logo

BMW

lyft-logo

lyft

Harvard University-logo

Harvard University

Penn-logo

Penn

CapitalOne-logo

CapitalOne

Instacart-logo

Instacart

McKinsey and Company-logo

McKinsey and Company

Ameritrade-logo

Ameritrade

Help & Contact

Centiment Support Options

Customer ServiceBusiness HoursOnline
LocationDenver, Colorado

Connect with Centiment

Frequently Asked Questions About Centiment

Common questions buyers ask before choosing Centiment.

Centiment is a Survey/ User Feedback Software. Centiment offers Skip Logic, Survey Templates, Site Intercept Survey, Question Library, Online Survey and many more functionalities.

Buyers commonly note the following limitations of Centiment: Limited to feedback from Instagram users.; May not scale well for larger organizations.; Basic analytics may not meet advanced needs..

Some top alternatives to Centiment includes SmartSurvey, QuestionPro, SurveySparrow, Feedbacks and SentimentSnap.

Centiment offers Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Centiment as of now.

The starting price is not disclosed by Centiment. You can visit Centiment pricing page to get the latest pricing.

Ready to try it?

Get started with Centiment

Get started with the free plan — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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