8.5
Spot Score
Simplesat Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $79 / Month when Billed Yearly
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What is Simplesat?
Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and sending quarterly NPS surveys via email, users can access real-time customer feedback insights within the Simplesat dashboard. It also allows users to sync or import customer data from ConnectWise, Autotask, Intercom, and other platforms, aiding the
Pricing
Starts from $79 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Simplesat Software Demo
Simplesat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Simplesat
- Team types
- Large Enterprises, Medium Business
Why teams choose Simplesat
Real-time feedback provides immediate insights.
Integration with popular platforms enhances usability.
Designed specifically for MSPs, ensuring relevance.
Is Simplesat right for you?
What buyers should know before shortlisting Simplesat
Simplesat is tailored for managed service providers, offering a straightforward way to gather customer satisfaction insights. Its integration capabilities and real-time feedback features make it a valuable tool for tech companies.
Simplesat pros and cons
- Simplesat pros
Real-time feedback provides immediate insights.
Integration with popular platforms enhances usability.
Designed specifically for MSPs, ensuring relevance.
- Simplesat cons
Limited analytics features may not meet all needs.
Pricing may be high for smaller firms.
Ready to try it?
Get started with Simplesat
Start your free trial — no credit card required.
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Compare Simplesat side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Simplesat?
Simplesat reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.
What buyers like
- Real-time customer feedback
- CSAT and CES surveys
- Integration with multiple platforms
Common complaints
- Limited advanced analytics
- May not suit non-MSPs
- Pricing can be high
What are the features of Simplesat?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Simplesat security and data handling
Key compliance certifications and security features for IT and security teams evaluating Simplesat.
Certifications
Developer & data
Alternatives to Simplesat
Simplesat Customers
Drift
Fujifilm
The Home Depot
Vassar
Simplesat Support Options
Frequently Asked Questions About Simplesat
Common questions buyers ask before choosing Simplesat.
Simplesat is a Survey/ User Feedback Software. Simplesat offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Branching and many more functionalities.
Buyers commonly note the following limitations of Simplesat: Limited analytics features may not meet all needs.; Pricing may be high for smaller firms.; Customization options are somewhat restricted..
Some top alternatives to Simplesat includes QuestionPro, EventSurvey360, SightMill, SurveySparrow and InsightSofa.
Simplesat offers Free Trial, Subscription pricing models
The starting price of Simplesat is $79/Month when Billed Yearly
Ready to try it?
Get started with Simplesat
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].