9.0
Spot Score
Mopinion Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRAdd to compare
Starts from $229 / Month
Canon
Allianz
KIA
Expedia
TUITrusted by many companies including Canon
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Mopinion
Mopinion is a user feedback platform utilized by customer experience managers and product managers in medium to large enterprises. A rating of 4.2/5 from 45 reviews suggests it is broadly validated, indicating general satisfaction among users.
Mopinion excels as an all-in-one feedback platform, allowing teams to gather insights from multiple digital channels. Its customizable feedback forms and comprehensive visualization tools empower users to tailor data collection and analysis to their specific needs. However, some users find the initial setup complex, which could be a hurdle for teams without technical expertise.
Quick facts about Mopinion
What is Mopinion?
Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a range of customisable online feedback forms, containing metrics such as NPS, CES, and CSAT. Triggers based on behaviours like mouse movement, time on page, and exit intent are also available. Mopinion includes comprehensive visualisation in dashboards, along
Pricing
Starts from $229 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Mopinion Software Demo
Mopinion was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mopinion
- Use cases
- Digital enterprises seeking multi-channel user feedback, Customer experience teams focused on NPS, CES, and CSAT metrics, Product teams needing behaviour-triggered feedback collection
- Team types
- Customer experience managers, Product managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Mopinion
Comprehensive multi-channel feedback collection (web, mobile, email)
Customizable feedback forms with advanced metrics (NPS, CES, CSAT)
Behavioral triggers like mouse movement and exit intent for targeted surveys
Is Mopinion right for you?
Best for enterprises needing customizable, behavior-triggered multi-channel feedback.
Choose Mopinion if
- You require feedback collection across web, mobile, and email channels.
- Your team focuses on advanced metrics like NPS, CES, and CSAT.
- You want to trigger surveys based on user behaviors such as mouse movement or exit intent.
Consider alternatives if
- You are a small business with a limited budget and need transparent pricing.
- You need a simple, ready-to-use survey tool without customization or setup effort.
What buyers should know before shortlisting Mopinion
Mopinion provides a comprehensive user feedback platform that allows businesses to gather insights from various digital touchpoints. Its customizable forms and visualization tools make it a powerful choice for data-driven organizations.
Mopinion pros and cons
- Mopinion pros
Comprehensive multi-channel feedback collection (web, mobile, email)
Customizable feedback forms with advanced metrics (NPS, CES, CSAT)
Behavioral triggers like mouse movement and exit intent for targeted surveys
- Mopinion cons
Pricing is not transparent and requires sales contact
Setup and customization can require moderate effort
Ready to try it?
Get started with Mopinion
Start your free trial — no credit card required.
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See how it stacks up
Compare Mopinion side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Mopinion?
Mopinion Pricing Plans
Growth
$229
/Month
Amount of Digital Channels : 1
Website (PageViews / Month) : 2,000,000
Email per Month : 200,000
Amount of Dashboards : 1
Amount of Domains / SDKs : 1
Show more +
Turbo Growth
$579
/Month
Amount of Digital Channels : 1
Website (PageViews / Month) : 8,000,000
Email per Month :1,000,000
In-App (Users per Month) : 400,000
Amount of Dashboards : 1
Show more +
Enterprise
Amount of Digital Channels : Unlimited
Website (PageViews / Month) : Unlimited
Email per Month : Unlimited
In-App (Users / Month) : Unlimited
Amount of Dashboards : 1
Show more +
Mopinion reviews and ratings
Buyer sentiment
Users appreciate Mopinion's robust multi-channel feedback capabilities and customization but note pricing opacity and setup complexity as drawbacks.
What buyers like
- Multi-channel feedback collection
- Customizable survey forms
- Behavioral triggers
Common complaints
- Pricing transparency
- Setup complexity
What are the features of Mopinion?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Mopinion security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mopinion.
Certifications
Security features
Developer & data
Alternatives to Mopinion
Mopinion Customers
Canon
Allianz
KIA
Expedia
TUI
Renault
TSB
KLM
Hema
Achmea
kpn
Robeco
Conrad
Ahold
TomTom
Mopinion Support Options
Frequently Asked Questions About Mopinion
Common questions buyers ask before choosing Mopinion.
Mopinion is a Survey/ User Feedback Software. Mopinion offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
Mopinion is a strong fit if: You require feedback collection across web, mobile, and email channels.; Your team focuses on advanced metrics like NPS, CES, and CSAT.. Consider alternatives if: You are a small business with a limited budget and need transparent pricing.; You need a simple, ready-to-use survey tool without customization or setup effort..
Buyers commonly note the following limitations of Mopinion: Pricing is not transparent and requires sales contact; Setup and customization can require moderate effort; Limited information on integrations and automation capabilities.
Some top alternatives to Mopinion includes SurveyMonkey, QuestionPro, SurveySparrow, easyfeedback and Usabilla.
Mopinion offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Mopinion is $229/Month
Ready to try it?
Get started with Mopinion
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
