9.1
Spot Score
GetFeedback Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Add to compare
GetFeedback offers custom pricing plan
Toyota
Carrefour
Honeywell
Headspace
MercariTrusted by many companies including Toyota
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for GetFeedback
GetFeedback is a survey and user feedback tool widely used by market researchers and customer support teams in both small businesses and large enterprises. A 4.5/5 rating from 390 reviews indicates broad validation among its users, suggesting it meets diverse needs effectively.
The intuitive interface of GetFeedback simplifies the survey creation process, making it accessible for users with varying levels of technical expertise. Additionally, its ability to generate graphic reports enhances data visualization and sharing, crucial for informed decision-making. However, a limitation to consider is its basic customization options, which may not meet the needs of users requiring more tailored survey designs.
Quick facts about GetFeedback
What is GetFeedback?
GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be immediately downloaded to share with others in organizations. It's simple, intuitive interface makes it ideal for administering research in remote areas at all levels of education and industry.
Pricing
GetFeedback offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSingle Sign-On (SSO)
Data residency:🇺🇸
GetFeedback Software Demo
GetFeedback was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider GetFeedback
- Use cases
- Customer experience research, Educational research projects, Community and grant research
- Team types
- Market researchers, Customer support teams
- Company size
- Small Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose GetFeedback
Intuitive and simple user interface
Ability to generate graphic reports quickly
Suitable for remote and diverse educational environments
Is GetFeedback right for you?
Best for simple, remote-friendly surveys with quick graphic reporting.
Choose GetFeedback if
- You need an intuitive tool for customer experience or educational research.
- You want fast generation of downloadable graphic reports for easy sharing.
- Your team values a streamlined setup suitable for remote and diverse environments.
Consider alternatives if
- You require highly technical survey customization beyond basic features.
- Your organization depends on extensive integrations with other enterprise software.
What buyers should know before shortlisting GetFeedback
GetFeedback is a robust online survey tool that excels in generating graphic reports and facilitating data sharing. Its intuitive interface makes it suitable for users across different industries and educational levels.
GetFeedback pros and cons
- GetFeedback pros
Intuitive and simple user interface
Ability to generate graphic reports quickly
Suitable for remote and diverse educational environments
- GetFeedback cons
Lack of publicly available pricing details
Limited information on advanced customization features
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What is the pricing of GetFeedback?
GetFeedback uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
GetFeedback Pricing Plans
Essentials
Customer Feedback Channels : Email, Website
Out-of-the-box CX surveys
Top-rated Salesforce integration
Pardot integration
Email notifications
Show more +
Pro
Customer Feedback Channels : Email, SMS, Website, Chat
Includes features of Essential plan, plus
Automations manager
CX program builder
Sentiment analysis
Show more +
Ultimate
Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
Includes features of Pro plan, plus
Unlimited full seats
Single sign on (SSO)
Embedded listener
GetFeedback reviews and ratings
Buyer sentiment
Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features.
What buyers like
- Ease of use
- Reporting and visualization
- Support for remote research
Common complaints
- Pricing transparency
- Limited advanced customization
- See if GetFeedback fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of GetFeedback?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
GetFeedback security and data handling
Key compliance certifications and security features for IT and security teams evaluating GetFeedback.
Certifications
Security features
Developer & data
Alternatives to GetFeedback
GetFeedback Customers
Toyota
Carrefour
Honeywell
Headspace
Mercari
GetFeedback Support Options
Frequently Asked Questions About GetFeedback
Common questions buyers ask before choosing GetFeedback.
GetFeedback is a Survey/ User Feedback Software. GetFeedback offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
GetFeedback is a strong fit if: You need an intuitive tool for customer experience or educational research.; You want fast generation of downloadable graphic reports for easy sharing.. Consider alternatives if: You require highly technical survey customization beyond basic features.; Your organization depends on extensive integrations with other enterprise software..
Buyers commonly note the following limitations of GetFeedback: Lack of publicly available pricing details; Limited information on advanced customization features; Potentially less suited for complex enterprise workflows.
Some top alternatives to GetFeedback includes SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software and SurveyMonkey Enterprise.
GetFeedback offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by GetFeedback. You can visit GetFeedback pricing page to get the latest pricing.
Ready to try it?
Get started with GetFeedback
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].