Formstack Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAStarts from $50 / Month when Billed Yearly
NetFlix
NHLTrusted by teams including NetFlix
Integrates with
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Salesforce Marketing Cloud Account Engagement (formerly Pardot)Overview
Pricing
Features
Buyer feedback
Alternatives
Integrations
Customers
Media
Security & Compliance
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Spotsaas Analysis for Formstack
Formstack at 4.3/5 from 315 reviews and SpotScore 9.5 serves marketing teams, customer support teams, and operations staff in small to medium-sized businesses that need to collect and organize data without custom development. The platform replaces manual data entry and email-based information gathering with automated form workflows. Form creation is accessible to both technical and non-technical users, though advanced conditional logic and custom rules require additional setup time.
Form builders let teams replace spreadsheets and email chains with centralized data collection. Formstack improves response organization and reduces manual data entry across departments.
Quick picks:
What is Formstack?
Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large number of inquiries can harness the power of forms with the integrated CRM function for increased efficiency and speed.
Pricing
Starts from $50 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Formstack Software Demo
Formstack was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Formstack
- Use cases
- Data collection and lead generation, Customer feedback and surveys, Event registration and management
- Team types
- Marketing teams, Customer support teams
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Formstack
Simplifies data collection and centralizes information across departments
Easy and intuitive form creation process for technical and non-technical users
Customizable forms with conditional logic and themes
Is Formstack right for you?
Best for efficient, customizable data collection with integrated CRM support.
Choose Formstack if
- You need an easy-to-use form builder for marketing, support, or operations teams.
- You want to centralize data collection and improve lead generation with CRM integration.
- You require flexible forms with conditional logic and customizable themes.
Consider alternatives if
- Your priority is highly creative or visually distinctive form designs.
- You depend on complex third-party app integrations that require seamless syncing.
What buyers should know before shortlisting Formstack
Formstack Forms stands out as a versatile and powerful tool for streamlining data collection processes. Users across various industries appreciate its user-friendly interface that simplifies form creation and integrates seamlessly with daily workflows.
The ability to create custom themes, utilize conditional logic, and facilitate diverse data collection needs are key strengths highlighted in the reviews. Additionally, users commend the platform for its ease of use in creating surveys, registration forms, and even complex business applications.
Though some users highlighted minor drawbacks like interface updates and limited customization options, the overall sentiment remains positive. The platform's robust features such as workflows, file submissions, and excellent customer support contribute to increased efficiency and seamless collaboration among teams.
With Formstack Forms, organizations can centralize data, accelerate processes, and enhance communication effectively. The platform's consistency in delivering user-centric solutions and continuous improvements make it a valuable asset for a wide range of businesses.
Formstack pros and cons
- Formstack pros
Simplifies data collection and centralizes information across departments
Easy and intuitive form creation process for technical and non-technical users
Customizable forms with conditional logic and themes
- Formstack cons
Learning curve for complex features and detailed rules
Pricing for additional users can be high
Ready to try it?
Get started with Formstack
Start your free trial — no credit card required.
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Compare Formstack side-by-side with top Online Form Builder Software alternatives.
What is the pricing of Formstack?
Formstack Pricing Plans
Starter
Users: 1
Forms: 20
Submissions: 1,000
Themes: 5
Storage: 1 GB
Show more +
Teams
Users: 5
Forms: 100
Submissions: 10,000
Themes: 10
Storage: 2 GB
Show more +
Pro
Users: 10
Forms: 1000
Submissions: 100,000
Themes: Unlimited
Storage: 10 GB
Show more +
Enterprise
Users: Custom
Forms: Custom
Submissions: Custom
Themes: Unlimited
Storage: Custom
Show more +
Weighing your options?
Not sure if Formstack fits your budget?
Formstack reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, customization options, and strong customer support, with some concerns about pricing and integration issues.
What buyers like
- Ease of use
- Customization and conditional logic
- Customer support
Common complaints
- Pricing for additional users
- Integration challenges
Are you using Formstack?
What users are saying
JD
Jackie D
10/31/23
"Formstack makes communication easy!"
What do you like best about Formstack Forms? I love that it simplifies so muhc information and makes it easy for any deparmtent to get the pieces of ...
Read more
AU
Anonymous User
10/24/23
"An excellent and easy to use form making platform"
What do you like best about Formstack Forms? Being able to build forms in a GUI is wonderful, as form creation in an IDE is a real pain ...
Read more
BK
Brent K
10/24/23
"Formstack has changed what we do as an organization."
What do you like best about Formstack Forms? The customization of the forms is so helpful! What do you dislike about Formstack Forms? Sometimes it's a ...
Read more
AU
Anonymous User
10/24/23
"Simplifies Data Collection"
What do you like best about Formstack Forms? Formstack makes creating forms and surveys extremely easy, whether to collect robust data for research or ...
Read more
AF
Ashlyn F
10/24/23
"Formstack - who else?!"
What do you like best about Formstack Forms? Formstack has always been my go-to platform for creating forms at any company I've worked at. It is the ...
Read more
AU
Anonymous User
10/24/23
"Formstack works well for all our needs"
What do you like best about Formstack Forms? The ability to create custom themes and the flexibility of the questions. We use conditional logic to ...
Read more
- See if Formstack fits your business
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- A demo or quick answers, your call
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What are the features of Formstack?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Formstack security and data handling
Key compliance certifications and security features for IT and security teams evaluating Formstack.
Certifications
Security features
Developer & data
Alternatives to Formstack
Formstack Integrations
Formstack Customers
NetFlix
NHL
Cleveland Clinic
Butler University
St. James's Place Wealth Management
Formstack Support Options
Frequently Asked Questions About Formstack
Common questions buyers ask before choosing Formstack.
Formstack is a Online Form Builder Software. Formstack offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.
Formstack is a strong fit if: You need an easy-to-use form builder for marketing, support, or operations teams.; You want to centralize data collection and improve lead generation with CRM integration.. Consider alternatives if: Your priority is highly creative or visually distinctive form designs.; You depend on complex third-party app integrations that require seamless syncing..
Buyers commonly note the following limitations of Formstack: Learning curve for complex features and detailed rules; Pricing for additional users can be high; Limited visual creativity for form backgrounds.
Some top alternatives to Formstack includes Cognito Forms, Zoho Forms, Formsite, Typeform and Framestr Online Forms.
Formstack offers Free Trial, Subscription, Quotation Based pricing models
Yes, Formstack can integrate with
The starting price of Formstack is $50/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
