9.3
Spot Score
Zoho Forms Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2
HIPAAStarts from $12 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Zoho Forms
Zoho Forms is an online form builder used by marketing and customer support teams, as well as small business owners. With a rating of 4.2/5 from 303 user reviews, it is broadly validated as a reliable tool for these users, indicating a strong level of satisfaction among its audience.
The platform excels in providing easy and quick form creation through its drag-and-drop features, making it accessible for users of varying technical backgrounds. Additionally, it offers secure and versatile data collection and survey functionality, which is particularly beneficial for enhancing customer interaction and feedback. However, users should be aware that advanced customizations may require additional technical expertise, posing a challenge for those without proper guidance.
Quick facts about Zoho Forms
What is Zoho Forms?
Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for website to get more leads and sales, engage customers, and collect feedback on the products.
Pricing
Starts from $12 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Zoho Forms Software Demo
Zoho Forms was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zoho Forms
- Use cases
- Lead generation and sales teams, Customer feedback and survey collection, Event registration and RSVP management
- Team types
- Marketing teams, Customer support teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Zoho Forms
Easy and quick form creation with drag-and-drop interface
Secure and versatile data collection and survey functionality
Seamless integration with other Zoho products
Is Zoho Forms right for you?
Best for easy, customizable online forms integrated within Zoho ecosystem.
Choose Zoho Forms if
- You need quick, drag-and-drop form creation with minimal setup.
- Your team uses Zoho products and wants seamless integration.
- You require versatile forms for lead generation, surveys, or event registration.
Consider alternatives if
- You need extensive mobile-optimized form designs and templates.
- Your workflows depend on broad third-party app integrations beyond Zoho.
What buyers should know before shortlisting Zoho Forms
Zoho Forms has garnered consistent positive feedback from users, highlighting its ease of use and efficiency in creating forms. Users appreciate the seamless process of form creation and sharing, along with the reliability of the platform.
The drag-and-drop interface, collaboration features, and integration with other Zoho products make form building straightforward and convenient. While some users wished for more customization options and additional integrations, the overall sentiment towards Zoho Forms remains highly favorable.
The platform's ability to streamline data collection, feedback gathering, and form sharing has significantly benefited various users across different industries. The tool's simplicity, security features, and integration capabilities have made it a preferred choice for tasks like customer surveys, lead generation, and internal data processing.
Despite minor concerns like limited design options and mobile-friendliness, users find Zoho Forms to be a reliable and valuable tool in their daily operations.
Zoho Forms pros and cons
- Zoho Forms pros
Easy and quick form creation with drag-and-drop interface
Secure and versatile data collection and survey functionality
Seamless integration with other Zoho products
- Zoho Forms cons
Requires technical expertise for advanced customizations
Limited mobile-friendliness and design template variety
Ready to try it?
Get started with Zoho Forms
Start your free trial — no credit card required.
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Compare Zoho Forms side-by-side with top Online Form Builder Software alternatives.
What is the pricing of Zoho Forms?
Zoho Forms Pricing Plans
Free
3 forms
Unlimited reports
500 submissions/month
10 payments
200 MB File storage
Basic
1 User
Unlimited Forms
10,000 Submissions/month
Unlimited Reports
Payment integration
Show more +
Standard
10 Users
Unlimited Forms
25,000 Submissions/month
Unlimited Reports
Payment integration
Show more +
Professional
25 Users
Unlimited Forms
75,000 Submissions/month
Unlimited Reports
Payment integration
Show more +
Zoho Forms reviews and ratings
Buyer sentiment
Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues.
What buyers like
- Ease of use
- Integration with Zoho products
- Form customization flexibility
Common complaints
- Limited mobile design options
- Technical complexity for advanced features
What users are saying
GC
Gabs C
02/08/24
"Forms made easy!"
What do you like best about Zoho Forms? I love how easy it is to create forms and then share them with links. Very reliable and this makes my day to ...
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AU
Anonymous User
12/19/23
"Forms with intelligence"
What do you like best about Zoho Forms? Analytics User restrictions Single sign on What do you dislike about Zoho Forms? Some customizations work on ...
Read more
MC
Mahesh C
12/15/23
"Zoho forms is a reliable partner in terms of data collection"
What do you like best about Zoho Forms? Undoubtedly Zoho form is one tool that any team should use to capturing and processing data. You can use ...
Read more
AU
Anonymous User
12/14/23
"Director of Customer Success"
What do you like best about Zoho Forms? We use Zoho forms to include in our kickoff emails with customers. It helps streamline our processes with ...
Read more
JO
Jeremiah O
12/14/23
"Zoho Forms is taking form building to excellent levels."
What do you like best about Zoho Forms? When you talk of simplicity, then Zoho Forms is such kind of simplicity that we needed for form building. It ...
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AA
Aamer A
12/12/23
"ZOHO Forms are great when conducting PKTs (Process knowledge test)"
What do you like best about Zoho Forms? It has drag and drop custom form builder which is very useful to create forms based on requirements it also ...
Read more
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What are the features of Zoho Forms?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
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Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
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Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Zoho Forms security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zoho Forms.
Certifications
Security features
Developer & data
Alternatives to Zoho Forms
Zoho Forms Support Options
Frequently Asked Questions About Zoho Forms
Common questions buyers ask before choosing Zoho Forms.
Zoho Forms is a Online Form Builder Software. Zoho Forms offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.
Zoho Forms is a strong fit if: You need quick, drag-and-drop form creation with minimal setup.; Your team uses Zoho products and wants seamless integration.. Consider alternatives if: You need extensive mobile-optimized form designs and templates.; Your workflows depend on broad third-party app integrations beyond Zoho..
Buyers commonly note the following limitations of Zoho Forms: Requires technical expertise for advanced customizations; Limited mobile-friendliness and design template variety; Occasional minor lag and data loss reported by users.
Some top alternatives to Zoho Forms includes Zoho Survey, Cognito Forms, Formsite, Formstack and FormLink.
Zoho Forms offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of Zoho Forms is $12/Month when Billed Yearly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
