List of Help Desk Software for SMBs in 2025

Showing 121-140 out of 148

List of the Best Help Desk Software For Small Business as of June 2025

7.5

Spot Score

Desk365

Efficiently manage IT incidents with Desk365.

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Product Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...

Pricing

Starts from $10/User/Month when Billed Yearly, also offers free forever plan

7.5

Spot Score

Ticksy

Streamline customer support and enhance brand reputation.

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Product Description

Ticksy is the Help Desk Software that helps companies manage their online presence in the best possible way. With it, user will be able to help customers directly when they can't use their product right away, which in turn will only improve brand image in the eyes of clients. Also, the software ...

Pricing

Free Trial available

Starts from $8.33/Month when Billed Yearly

7.4

Spot Score

Wisdom

Efficiency and expertise at your fingertips.

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5.0

(2)

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Product Description

Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects of the customer service experience. By automating tasks, automatically creating call and ticket tracking ...

Pricing

Free Trial available

Starts from $89/Month

7.4

Spot Score

Inline Help

Revolutionize customer support with proactive AI-powered tooltips.

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Product Description

Experience the future of customer support with Inline Help! Revolutionize the way you interact with your customers by answering their questions even before they ask. This cutting-edge solution seamlessly transforms your knowledge base into a proactive support system, delivering unparalleled ...

Pricing

Free Trial available

Starts from $97.00/month when Billed Yearly

7.4

Spot Score

Support Hub

Revolutionize customer support and improve communication.

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Product Description

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

Pricing

Free Trial available

Starts from $19/Month, also offers free forever plan

7.4

Spot Score

Jatana.ai

Streamline your customer support with intelligent AI.

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Product Description

Jatana AI is an intelligent Helpdesk service that helps business more efficiently and usefully. Contact support 24/7 with helpdesk software, chat with employees on-site or on the phone, and generate reports of all chat conversations. User can easily add, collaborate and store chats. And more: ...

Pricing

Jatana.ai offers custom pricing plan

7.3

Spot Score

Tender Support

Efficiency meets excellence in customer support.

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3.5

(2)

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Product Description

Tender Support is a help desk software package designed to provide the efficient customer support possible. The software will allow to store all of the forms, tickets, and notes into a large SQL database for easy searching and retrieval. Through the advanced reporting features of the program, ...

Pricing

Free Trial available

Starts from $49/Month

7.3

Spot Score

ReplyManager

Effortlessly manage replies and boost customer satisfaction.

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3.3

(3)

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Product Description

ReplyManager software can be used for any business. It will allow to track the number of replies, view details about each reply, export listings in Excel format, send follow up notes to users without having to constantly search for them by referring to the email they used to contact with. With ...

Pricing

Free Trial available, Try Now

Starts from $39/Month when Billed Yearly

7.3

Spot Score

HelpHub

Unleash the power of knowledge with HelpHub.

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Product Description

HelpHub is a powerful AI-based software designed for managing knowledge base containing unique and original content. Enhance your content with drag-n-drop editor function and personalize it with logo, favicon, your choice of color scheme, and domain name. With this tool, collaboration within ...

Pricing

Free Trial available, Try Now

Starts from $39/Month when Billed Yearly

7.3

Spot Score

SAHO Complaint Desk

Efficiently solving complaints, enhancing customer satisfaction.

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Product Description

SAHO Complaint Desk is a streamlined multilevel platform that simplifies problem-solving and resolution. Instantly log and track complaints while leveraging specialized agents and managers for faster, more effective solutions. With clean user experience and powerful reporting tools, quickly ...

Pricing

Starts from $10/Month, also offers free forever plan

7.3

Spot Score

Max HelpDesk

Streamline customer support with Max HelpDesk.

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Product Description

Max HelpDesk is a full featured service desk software with a faster self-service ticketing system, innovative web queues, smarter auto-response rules, integrated knowledge base and much more. A complete, web-based IT Help Desk software package designed to support the unique ways in which ...

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

7.1

Spot Score

Wrrk

Elevate your customer service experience.

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Product Description

Wrrk is an on-demand customer service provider for companies of any size. Our specialized team of knowledgeable customer service professionals guarantee to deliver superior service via email, chat and phone. We strongly believe that all companies should possess elite customer service standards, ...

Pricing

Free Trial available

Starts from $2,000

7.1

Spot Score

Rhino Support

Streamline your support with Rhino Support.

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Product Description

Rhino Support offers powerful, customizable help desk software to turn the unmanageable challenge of managing what user sells into a simple process that lets business run more efficiently.The help desk software integrates seamlessly with popular point-of-sale systems and virtually any website. ...

Pricing

Rhino Support offers custom pricing plan

7.0

Spot Score

Justclarify

Streamline IT support with Justclarify.

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Add to compare

Product Description

Justclarify is an all-in-one help desk software solution for IT support departments. It helps IT teams provide great customer support. Justclarify includes tools to create knowledge bases, automate email to customers, perform case management, improve open rates, and track customer feedback. The ...

Pricing

Free Trial available

Starts from $49/Month when Billed Yearly

Happitu

Streamlining call center operations, one ticket at a time.

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5.0

(1)

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Product Description

Happitu is the go-to support tool for Call Centers, enabling them to organize tickets and automate their operations with custom workflow capabilities. Its omnichannel integrations will make it easy to design scripts quickly with its user-friendly drag and drop feature. Agents are given the ...

Pricing

Free Trial available

NABD System

Efficient help desk solutions at your fingertips.

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4.7

(6)

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Product Description

NABD System is a help desk software designed to keep track of all the tickets, issues and customers. In addition to helping monitor organization it has powerful tools to make outsourcing a breeze. It helps ask for information from customers, monitor progress and workload. Plugins" allow to ...

Pricing

Starts from $30/User/Month, also offers free forever plan

Atera

Streamline customer support with Atera's ticket tracking.

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4.6

(277)

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Product Description

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing ...

Pricing

Free Trial available, Try Now

Starts from $129/user/month when monthly

Trengo

Revolutionize customer service with Trengo.

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4.6

(177)

Add to compare

Product Description

The Trengo Digital Help Desk Software is a sophisticated platform that provides online customer service for remote and branch offices. Helpsdesk is a free, web-based help desk with integrated video conferencing to provide 24/7 support. The powerful dashboard gives virtual access to all the ...

Pricing

Free Trial available

Agiloft

Efficient service desk solutions for small-to-midsize companies.

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4.6

(74)

Add to compare

Product Description

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality that includes knowledge management, customer service tools, live chat, and smart phone support capabilities, ...

Pricing

Free Trial available

Agiloft offers custom pricing plan

Front

Empowering support teams with AI and seamless integration.

Request a Quote

4.6

(1199)

Add to compare

Product Description

Front is help desk software that makes support teams more efficient, enabling them to delight customers. Front's intelligent chat interface leverages the power of AI to answer customer questions accurately and provide helpful recommendations. Front seamlessly integrates with applications like ...

Pricing

Free Trial available, Try Now

Starts from $19/User/Month

Best Help Desk Software For Small Business

Desk365

Efficiently manage IT incidents with Desk365.

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...

Ticksy

Streamline customer support and enhance brand reputation.

Ticksy is the Help Desk Software that helps companies manage their online presence in the best possible way. With it, user will be able to help customers directly when they can't use their product right away, which in turn will only improve brand image in the eyes of clients. Also, the software ...

Wisdom

Efficiency and expertise at your fingertips.

Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects of the customer service experience. By automating tasks, automatically creating call and ticket tracking ...

Inline Help

Revolutionize customer support with proactive AI-powered tooltips.

Experience the future of customer support with Inline Help! Revolutionize the way you interact with your customers by answering their questions even before they ask. This cutting-edge solution seamlessly transforms your knowledge base into a proactive support system, delivering unparalleled ...

Support Hub

Revolutionize customer support and improve communication.

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

Jatana.ai

Streamline your customer support with intelligent AI.

Jatana AI is an intelligent Helpdesk service that helps business more efficiently and usefully. Contact support 24/7 with helpdesk software, chat with employees on-site or on the phone, and generate reports of all chat conversations. User can easily add, collaborate and store chats. And more: ...

Tender Support

Efficiency meets excellence in customer support.

Tender Support is a help desk software package designed to provide the efficient customer support possible. The software will allow to store all of the forms, tickets, and notes into a large SQL database for easy searching and retrieval. Through the advanced reporting features of the program, ...

ReplyManager

Effortlessly manage replies and boost customer satisfaction.

ReplyManager software can be used for any business. It will allow to track the number of replies, view details about each reply, export listings in Excel format, send follow up notes to users without having to constantly search for them by referring to the email they used to contact with. With ...

HelpHub

Unleash the power of knowledge with HelpHub.

HelpHub is a powerful AI-based software designed for managing knowledge base containing unique and original content. Enhance your content with drag-n-drop editor function and personalize it with logo, favicon, your choice of color scheme, and domain name. With this tool, collaboration within ...

SAHO Complaint Desk

Efficiently solving complaints, enhancing customer satisfaction.

SAHO Complaint Desk is a streamlined multilevel platform that simplifies problem-solving and resolution. Instantly log and track complaints while leveraging specialized agents and managers for faster, more effective solutions. With clean user experience and powerful reporting tools, quickly ...

Max HelpDesk

Streamline customer support with Max HelpDesk.

Max HelpDesk is a full featured service desk software with a faster self-service ticketing system, innovative web queues, smarter auto-response rules, integrated knowledge base and much more. A complete, web-based IT Help Desk software package designed to support the unique ways in which ...

Wrrk

Elevate your customer service experience.

Wrrk is an on-demand customer service provider for companies of any size. Our specialized team of knowledgeable customer service professionals guarantee to deliver superior service via email, chat and phone. We strongly believe that all companies should possess elite customer service standards, ...

Rhino Support

Streamline your support with Rhino Support.

Rhino Support offers powerful, customizable help desk software to turn the unmanageable challenge of managing what user sells into a simple process that lets business run more efficiently.The help desk software integrates seamlessly with popular point-of-sale systems and virtually any website. ...

Justclarify

Streamline IT support with Justclarify.

Justclarify is an all-in-one help desk software solution for IT support departments. It helps IT teams provide great customer support. Justclarify includes tools to create knowledge bases, automate email to customers, perform case management, improve open rates, and track customer feedback. The ...

Happitu

Streamlining call center operations, one ticket at a time.

Happitu is the go-to support tool for Call Centers, enabling them to organize tickets and automate their operations with custom workflow capabilities. Its omnichannel integrations will make it easy to design scripts quickly with its user-friendly drag and drop feature. Agents are given the ...

NABD System

Efficient help desk solutions at your fingertips.

NABD System is a help desk software designed to keep track of all the tickets, issues and customers. In addition to helping monitor organization it has powerful tools to make outsourcing a breeze. It helps ask for information from customers, monitor progress and workload. Plugins" allow to ...

Atera

Streamline customer support with Atera's ticket tracking.

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing ...

Trengo

Revolutionize customer service with Trengo.

The Trengo Digital Help Desk Software is a sophisticated platform that provides online customer service for remote and branch offices. Helpsdesk is a free, web-based help desk with integrated video conferencing to provide 24/7 support. The powerful dashboard gives virtual access to all the ...

Agiloft

Efficient service desk solutions for small-to-midsize companies.

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality that includes knowledge management, customer service tools, live chat, and smart phone support capabilities, ...

Front

Empowering support teams with AI and seamless integration.

Front is help desk software that makes support teams more efficient, enabling them to delight customers. Front's intelligent chat interface leverages the power of AI to answer customer questions accurately and provide helpful recommendations. Front seamlessly integrates with applications like ...

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