7.1
SpotScore
Rhino Support Review: Is It The Right Help Desk Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Add to compare
Rhino Support offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Rhino Support?
Rhino Support offers powerful, customizable help desk software to turn the unmanageable challenge of managing what user sells into a simple process that lets business run more efficiently.The help desk software integrates seamlessly with popular point-of-sale systems and virtually any website. Manage support in-store, in-state, in-country, or even in space. The help desk software integrates seamlessly with the products user is already using.
Pricing
Rhino Support offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Rhino Support Software Demo
Rhino Support was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Rhino Support
- Team types
- Large Enterprises, Medium Business
Why teams choose Rhino Support
Highly customizable to fit various business models.
Strong integration capabilities with existing systems.
User-friendly interface enhances team adoption.
Is Rhino Support right for you?
What buyers should know before shortlisting Rhino Support
Rhino Support provides a flexible help desk solution that integrates well with existing systems, making it easy for businesses to manage customer support efficiently. Its customization options allow for tailored workflows to fit specific needs.
Rhino Support pros and cons
- Rhino Support pros
Highly customizable to fit various business models.
Strong integration capabilities with existing systems.
User-friendly interface enhances team adoption.
- Rhino Support cons
May not scale well for very large organizations.
Pricing can be a concern for startups.
Ready to try it?
Get started with Rhino Support
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Rhino Support side-by-side with top Help Desk Software alternatives.
What is the pricing of Rhino Support?
Rhino Support uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Rhino Support Pricing Plans
Weighing your options?
Not sure if Rhino Support fits your budget?
Rhino Support reviews and ratings
What buyers like
- Customizable workflows
- Seamless integration
- User-friendly interface
Common complaints
- Limited reporting features
- Can be pricey
- Not suitable for very large teams
What users are saying
RH
rita h
06/12/19
"great software"
What do you like best about Rhino Support? The best thing about this product is it figures out how to view ticket informing by drifting, and ...
Read more
AU
Anonymous User
01/26/19
"Rhino Support is a one of the best web-based on help desk software"
What do you like best about Rhino Support? The best thing about this software is it manages to view ticket messaging by hovering, and very fast and ...
Read more
AU
Anonymous User
01/25/19
"Good and Bad "
What do you like best about Rhino Support? Extremely easy to use along with being easy to train others on. Everything was pretty self ...
Read more
AU
Anonymous User
01/22/19
"Professional and friendly service"
What do you like best about Rhino Support? Do their best to make sure you’re satisfied with their service What do you dislike about Rhino Support?
AU
Anonymous User
12/01/18
"Works Great!"
What do you like best about Rhino Support? Easy to learn and play around with, while still offering exactly what I need to do for my job What do you ...
Read more
KN
Ken N
09/01/18
"simply the fastest support tool for your customers."
What do you like best about Rhino Support? Very easy to use, user friendly, live chat keeps one directly in contact with your clients it ensures real ...
Read more
- See if Rhino Support fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Rhino Support?
Using escalation alerts, users can create notification rules for primary and custom entities. A few requirements may be included in escalati…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
Rhino Support security and data handling
Key compliance certifications and security features for IT and security teams evaluating Rhino Support.
Certifications
Developer & data
Alternatives to Rhino Support
Recommended
Efficient support for all your ...
9.7
Very Good
Rhino Support Support Options
Frequently Asked Questions About Rhino Support
Common questions buyers ask before choosing Rhino Support.
Rhino Support is a Help Desk Software. Rhino Support offers Ticket Management, Alerts (Escalation) and many more functionalities.
Buyers commonly note the following limitations of Rhino Support: May not scale well for very large organizations.; Pricing can be a concern for startups.; Limited advanced reporting features..
Some top alternatives to Rhino Support includes Zoho Desk, Freshservice, Freshdesk, Teamwork Desk and Help Desk Premier.
Rhino Support offers Quotation Based pricing model
The starting price is not disclosed by Rhino Support. You can visit Rhino Support pricing page to get the latest pricing.
Free buyer scorecard
Evaluate Rhino Support with the help desk software buyer scorecard
A weighted help desk software scorecard to assess Rhino Support objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with Rhino Support
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].