Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 61-80 out of 119
8.5
Spot Score
SurveyMonkey Enterprise
Unlock powerful insights with secure survey management.
Best for: Mid-market · Enterprise
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What is SurveyMonkey Enterprise?
SurveyMonkey Enterprise is a powerful and secure survey management platform for businesses. Its top-grade data encryption, SSAE-16 SOCII and SSO compliant data centers, GDPR and HIPAA compliance make sure all feedback-related data is monitored safely. With a unified dashboard, admins get ...
Read more about SurveyMonkey EnterpriseStarts from $25/User/Month
7.8
Spot Score

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What is Pinpoll Tools?
Pinpoll Tools is a cloud-based polling and survey platform used by publishers, media companies, and content teams to embed interactive polls and customer satisfaction surveys into web content without any software installation. It runs entirely through the browser, making it practical for ...
Read more about Pinpoll Tools8.6
Spot Score

Formlets
Effortless online form creation made easy.
Best for: SMB teams · Mid-market · Enterprise
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What is Formlets?
Formlets is a simple online form builder for teams and individuals who need to stand up membership applications, customer surveys, or feedback forms quickly with minimal configuration. Its focus on minimal setup makes it approachable, but users with conditional logic requirements or reporting ...
Read more about FormletsStarts from $15/Month when Billed Yearly, also offers free forever plan

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8.8
Spot Score

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What is BlockSurvey?
The BlockSurvey software provides a comprehensive and easy way for friends, family and colleagues to give feedback on product or service. The user friendly interface enable to select the type of survey/ questions anyone want to ask. The surveys can be done as an independent exercise or part of ...
Read more about BlockSurvey8.0
Spot Score

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What is Worthix?
Worthix is a hosted survey and customer feedback platform used by CX and product teams to collect user feedback tied directly to business performance indicators rather than generic satisfaction scores. It links qualitative feedback to measurable outcomes like engagement and usability, giving ...
Read more about WorthixWorthix offers custom pricing plan
9.8
Spot Score

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What is Jotform?
Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. It integrates with Google Sheets, Slack, PayPal, and Zapier, and the setup time for standard use cases is ...
Read more about JotformStarts from $24/Month when Billed Yearly, also offers free forever plan
9.1
Spot Score

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What is FastField?
FastField is a mobile forms platform for field service teams, inspectors, and construction crews collecting data away from the office — supporting photos, GPS stamps, e-signatures, and conditional logic that sync to cloud storage or back-office systems. It replaces paper-based inspection and ...
Read more about FastField8.7
Spot Score

SurveyMethods
Streamline your feedback process with SurveyMethods.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyMethods?
SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by design professionals for business executives to use in the corporate world. SurveyMethods is a cloud based ...
Read more about SurveyMethodsStarts from $12/Month when Billed Yearly, also offers free forever plan
8.4
Spot Score

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What is SurveyExpression?
SurveyExpression is a survey software application that allows user to create and administer surveys easily. SurveyExpression has a clean, easy to use interface, so all the staff can quickly learn how to create and conduct great surveys via the Web. Surveys are a great way for companies of all ...
Read more about SurveyExpression8.3
Spot Score

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What is SurveyGold?
SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful platform. Features include usability, which improves the accuracy and ...
Read more about SurveyGold9.0
Spot Score

Zoho Survey
Unlock insights and make data-driven decisions with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Zoho Survey?
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insights and review raw and aggregated data to make data-driven decisions. With ...
Read more about Zoho Survey8.5
Spot Score

QuestionStar
Empowering informed decision-making through customer feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is QuestionStar?
The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed to help companies gather critical customer insight that will drive strong, profitable business decisions ...
Read more about QuestionStarQuestionStar offers custom pricing plan
8.9
Spot Score

FormAssembly
Effortlessly create professional forms.
Best for: SMB teams · Mid-market · Enterprise
What is FormAssembly?
FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster ...
Read more about FormAssembly8.1
Spot Score

SugarCRM Survey Rocket
Gain valuable insights with easy surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is SugarCRM Survey Rocket?
SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Email. Users can host multiple surveys and create own lists. SugarSurvey itself ...
Read more about SugarCRM Survey Rocket9.2
Spot Score

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What is Survio?
Survio is a cloud-based survey and user feedback software solution for professional market research, internal process & service quality monitoring, student satisfaction surveys, customer/client/patients and employee opinion surveys. It's easy to use and powerful at the same time. Survio's ...
Read more about SurvioStarts from $18.33/Year
8.7
Spot Score
Qualtrics Core XM
Unlock true customer insights with Qualtrics Core XM.
Best for: SMB teams · Mid-market · Enterprise
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What is Qualtrics Core XM?
Qualtrics is Suite that delivers a complete Business Intelligence system. It includes in-depth user feedback that reveals why customers behave as they do. With Qualtrics Analytics, user can truly understand what customers want. Qualtrics Core is a "brand new" kind of SaaS product line that ...
Read more about Qualtrics Core XMQualtrics Core XM offers custom pricing plan

Prolific
Engage in research, earn rewards, advance knowledge.
Best for: SMB teams · Mid-market · Enterprise
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What is Prolific?
Prolific is a powerful platform designed to unite research participants. Through its seamless recruitment process and worldwide reach, this unique software gathers top-quality responses in just minutes. With Prolific, you can engage in captivating research studies, earn rewards, and contribute ...
Read more about ProlificStarts from $7.34
7.5
Spot Score

Revinate Reputation
Empower your business with real-time customer feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is Revinate Reputation?
Revinate is a multi-platform, customer feedback software that empowers every department to collect, analyze and act on customer feedback anytime, anywhere. Optimize marketing strategy - A/B test landing pages, create promo code list & segment user behavior with cohort analysis. Improve quality ...
Read more about Revinate ReputationRevinate Reputation offers custom pricing plan
8.8
Spot Score

ArcGIS Survey123
Collect feedback with ease and make informed decisions.
Best for: SMB teams · Mid-market · Enterprise
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What is ArcGIS Survey123?
ArcGIS Survey123 is a field data collection tool built for GIS professionals, environmental agencies, and government teams that need to attach survey responses to geographic coordinates and sync results into the ArcGIS platform. Field workers can complete forms on mobile devices offline, with ...
Read more about ArcGIS Survey123ArcGIS Survey123 offers custom pricing plan
8.9
Spot Score
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What is LimeSurvey?
LimeSurvey is an open source web application that create and publish surveys, collect responses, analyze results and view question results online. The core feature of LimeSurvey is the online survey designer that makes it easy to build attractive and effective online surveys without any ...
Read more about LimeSurveyRelated Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











