8.5
Spot Score
QuestionStar Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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QuestionStar offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is QuestionStar?
The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed to help companies gather critical customer insight that will drive strong, profitable business decisions for more than a decade.
Pricing
QuestionStar offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
QuestionStar Software Demo
QuestionStar was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider QuestionStar
- Team types
- Individuals, Freelancers / Consultants
Why teams choose QuestionStar
Rich feedback collection helps drive business decisions.
Customizable design allows for tailored surveys.
Long-standing reputation adds credibility.
Is QuestionStar right for you?
What buyers should know before shortlisting QuestionStar
QuestionStar stands out for its ability to gather rich feedback and insights, making it a valuable tool for businesses. However, its complexity and subscription model may pose challenges for new users or those on a budget.
QuestionStar pros and cons
- QuestionStar pros
Rich feedback collection helps drive business decisions.
Customizable design allows for tailored surveys.
Long-standing reputation adds credibility.
- QuestionStar cons
Complexity may overwhelm new users.
Limited features available without a subscription.
Ready to try it?
Get started with QuestionStar
Try the free plan and upgrade when ready.
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Compare QuestionStar side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of QuestionStar?
QuestionStar uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
QuestionStar Pricing Plans
Free
Number of active surveys: 1
Number of surveys and questions: Unlimited
Number of Respondents: 50 /survey
Number of emails: 50 /month
Monthly
Number of active surveys: 1
Number of surveys and questions: Unlimited
Number of Respondents: Unlimited
Number of emails: 1000 /month
White label surveys (add-on)
Standard
Number of active surveys: 3
Number of surveys and questions: Unlimited
Number of Respondents: Unlimited
Number of emails: 1000 /month
White label surveys (add-on)
Professional
Number of active surveys: 10
Number of surveys and questions: Unlimited
Number of Respondents: Unlimited
Number of emails: 3000 /month
White label surveys (add-on)
QuestionStar reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 53 reviews, with strong overall satisfaction.
What buyers like
- Rich feedback collection
- Customizable survey design
- Long-standing reputation
Common complaints
- Can be complex for beginners
- Limited free features
- Requires subscription for full access
What are the features of QuestionStar?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
QuestionStar security and data handling
Key compliance certifications and security features for IT and security teams evaluating QuestionStar.
Certifications
Developer & data
Alternatives to QuestionStar
QuestionStar Support Options
Frequently Asked Questions About QuestionStar
Common questions buyers ask before choosing QuestionStar.
QuestionStar is a Survey/ User Feedback Software. QuestionStar offers Skip Logic, Support Audio / Images / Video, Site Intercept Survey, Question Library, Question Branching and many more functionalities.
Buyers commonly note the following limitations of QuestionStar: Complexity may overwhelm new users.; Limited features available without a subscription.; Basic analytics may not suffice for detailed insights..
Some top alternatives to QuestionStar includes SurveyMonkey, QuestionPro, SurveySparrow, QuestionScout and SurveyKing.
QuestionStar offers Freemium, Subscription, Quotation Based pricing models
The starting price is not disclosed by QuestionStar. You can visit QuestionStar pricing page to get the latest pricing.
Ready to try it?
Get started with QuestionStar
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].