8.8
Spot Score

ArcGIS Survey123 Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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ArcGIS Survey123 offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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SpotSaaS Analysis for ArcGIS Survey123
ArcGIS Survey123 is a survey and user feedback tool used by GIS teams in large enterprises and medium businesses. With a 4.3/5 rating from 77 reviews, it is broadly validated, indicating consistent satisfaction among its users.
The software excels in making form creation easy and surveys highly customizable, which appeals to users who need flexibility without a steep learning curve. However, it falls short in providing advanced analytics, which might be a limitation for data-heavy organizations seeking deeper insights.
Quick facts about ArcGIS Survey123
What is ArcGIS Survey123?
Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about park benches to discovering how people feel about local government services.
Pricing
ArcGIS Survey123 offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
ArcGIS Survey123 Software Demo
ArcGIS Survey123 was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ArcGIS Survey123
- Team types
- Large Enterprises, Medium Business
Why teams choose ArcGIS Survey123
Survey123's ease of use makes it accessible for all skill levels.
Customizable forms allow for tailored feedback collection.
It effectively gathers public input on various topics.
Is ArcGIS Survey123 right for you?
What buyers should know before shortlisting ArcGIS Survey123
ArcGIS Survey123 simplifies the process of creating and managing surveys, making it accessible for various users. While it excels in ease of use, it may not offer the depth of analytics that some organizations require.
ArcGIS Survey123 pros and cons
- ArcGIS Survey123 pros
Survey123's ease of use makes it accessible for all skill levels.
Customizable forms allow for tailored feedback collection.
It effectively gathers public input on various topics.
- ArcGIS Survey123 cons
Advanced analytics features may be lacking.
Customization options can be limited.
Ready to try it?
Get started with ArcGIS Survey123
Connect with the team for a personalised demo.
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Compare ArcGIS Survey123 side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of ArcGIS Survey123?
ArcGIS Survey123 uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ArcGIS Survey123 reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.
What buyers like
- Easy form creation
- Customizable surveys
- User-friendly interface
Common complaints
- Limited advanced analytics
- May lack offline capabilities
- Customization can be basic
What are the features of ArcGIS Survey123?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
ArcGIS Survey123 security and data handling
Key compliance certifications and security features for IT and security teams evaluating ArcGIS Survey123.
Certifications
Developer & data
ArcGIS Survey123 Support Options
Frequently Asked Questions About ArcGIS Survey123
Common questions buyers ask before choosing ArcGIS Survey123.
ArcGIS Survey123 is a Survey/ User Feedback Software. ArcGIS Survey123 offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
Buyers commonly note the following limitations of ArcGIS Survey123: Advanced analytics features may be lacking.; Customization options can be limited.; Not suitable for highly complex survey needs..
Some top alternatives to ArcGIS Survey123 includes SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro and Cognito Forms.
ArcGIS Survey123 offers Quotation Based pricing model
The starting price is not disclosed by ArcGIS Survey123. You can visit ArcGIS Survey123 pricing page to get the latest pricing.
Ready to try it?
Get started with ArcGIS Survey123
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].








