8.6
SpotScore
Customer Thermometer Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Starts from $29 / Month, also offers free forever plan
Adobe
NHS
Loreal
Unilever
GlossierTrusted by teams including Adobe
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Customer Thermometer?
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be placed on any web page makes it easy for anyone to quickly build it into a product or service.
Pricing
Starts from $29 / Month
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Customer Thermometer Software Demo
Customer Thermometer was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Customer Thermometer
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Customer Thermometer
Fast setup allows for immediate user feedback.
Lightweight design makes it easy to integrate.
Is Customer Thermometer right for you?
What buyers should know before choosing Customer Thermometer
Customer Thermometer provides a quick and easy way to gather user opinions with minimal setup. However, it may not be suitable for more complex survey needs.
Customer Thermometer pros and cons
- Customer Thermometer pros
Fast setup allows for immediate user feedback.
Lightweight design makes it easy to integrate.
- Customer Thermometer cons
Limited question types may restrict feedback depth.
Not ideal for comprehensive survey needs.
Ready to try it?
Get started with Customer Thermometer
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Customer Thermometer side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Customer Thermometer?
Customer Thermometer Pricing Plans
Runner
$29
/Month
Unused responses roll over each month
Full reporting functionality
Unlimited users for account access.
Pay only for what you use; no per-agent pricing.
Response & comment email alerts.
Show more +
Jumper
$49
/Month
Unused responses roll over each month
Full reporting functionality
Unlimited users for account access.
Pay only for what you use; no per-agent pricing.
Response & comment email alerts.
Show more +
Flyer
$99
/Month
Unused responses roll over each month
Full reporting functionality
Unlimited users for account access.
Pay only for what you use; no per-agent pricing.
Response & comment email alerts.
Show more +
Mach 1
$159
/Month
Unused responses roll over each month
Full reporting functionality
Unlimited users for account access.
Pay only for what you use; no per-agent pricing.
Response & comment email alerts.
Show more +
Weighing your options?
Not sure if Customer Thermometer fits your budget?
Customer Thermometer reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.
What buyers like
- Simple setup
- Quick feedback collection
- Lightweight software
Common complaints
- Limited question types
- Basic analytics
- Not suitable for complex surveys
Are you using Customer Thermometer?
- See if Customer Thermometer fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Customer Thermometer?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Customer Thermometer security and data handling
Key compliance certifications and security features for IT and security teams evaluating Customer Thermometer.
Certifications
Developer & data
Alternatives to Customer Thermometer
Customer Thermometer Customers
Adobe
NHS
Loreal
Unilever
Glossier
Total
Hewlett Packard Enterprise
BT
BBC Worldwide
Lands' End
Parentpay
Customer Thermometer Support Options
Frequently Asked Questions About Customer Thermometer
Common questions buyers ask before choosing Customer Thermometer.
Customer Thermometer is a Survey/ User Feedback Software. Customer Thermometer offers Survey Templates, Question Library, Online Survey, Offline Response Collection, Multiple Question Types and many more functionalities.
Buyers commonly note the following limitations of Customer Thermometer: Limited question types may restrict feedback depth.; Not ideal for comprehensive survey needs..
Some top alternatives to Customer Thermometer includes Crowdsignal, Nicereply, Spark Chart, Surveyface and SurveyNuts.
Customer Thermometer offers Freemium, Subscription, Quotation Based pricing models
The starting price of Customer Thermometer is $29/Month
Ready to try it?
Get started with Customer Thermometer
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].