7.6
Spot Score
Streamline all your customer communications in one click.
Main Features
Pricing
Starts from $37.95/User/Month when Billed Yearly
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Live Chat
Queue Management (Calls)
IVR Support
+ 2 more
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
Read moreCommon Features
Queue Management (Calls)
IVR Support
Auto Call Recording
+ 1 more
Unique Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
8.3
Spot Score
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Product Description
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...
Read moreCommon Features
Live Chat
Queue Management (Calls)
IVR Support
+ 2 more
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
Pricing
Free Trial available, Try Now
Servetel offers custom pricing plan
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
