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7.6

SpotScore

ULTATEL - Call Center Software

Top 10 ULTATEL Alternatives 2026

Streamline all your customer communications in one click.

See Plans & Pricing

Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • IVR Support
  • Live Chat

Pricing

  • Starts from $37.95/User/Month when Billed Yearly

See Plans & Pricing

ULTATEL is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

ULTATEL vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
ULTATEL CurrentCall Center Software$37.95No reviews✗ No
NextivaCall Center Software$18.954.6 ★✓ Yes
eVoiceCall Center Software$6.253.4 ★✓ Yes
CallToolsCall Center SoftwareCustom pricing5.0 ★✗ No
VoiptimeCall Center SoftwareCustom pricing4.9 ★✗ No
uContactCall Center Software$504.7 ★✗ No

Alternatives of ULTATEL with

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Top rated

List of the Top ULTATEL alternatives as of September 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Add to compare

What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.0

SpotScore

eVoice - Call Center Software

eVoice

Streamline your telemarketing with eVoice.

Start Free Trial

Add to compare

✦ Editor’s Pick

What is eVoice?

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

Pricing

Free Trial available, Try Now

Starts from $6.25/User/Month when Billed Yearly

9.1

SpotScore

CallTools - Call Center Software

CallTools

Streamline your call center operations with ease.

Get Pricing Details

Add to compare

What is CallTools?

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

CallTools offers custom pricing plan

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8.8

SpotScore

Voiptime - Call Center Software

Voiptime

Optimize your call center with Voiptime.

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4.9

(13)

Add to compare

What is Voiptime?

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...

Read more

Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Voiptime offers custom pricing plan

8.8

SpotScore

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

See Plans & Pricing

4.7

(29)

Add to compare

What is uContact?

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Starts from $50/User/Month

9.2

SpotScore

Bright Pattern - Call Center Software

Bright Pattern

Effortlessly elevate your call center with Bright Pattern.

Get Pricing Details

4.5

(95)

Add to compare

What is Bright Pattern?

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Bright Pattern offers custom pricing plan

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Start Free Trial

Add to compare

What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

Start Free Trial

Add to compare

What is CircleLoop?

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

Read more

Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $6.45/User/Month

8.0

SpotScore

Dial800 - Call Center Software

Dial800

Elevate your communication and success.

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4.7

(6)

Add to compare

What is Dial800?

Dial800 provides cloud-based call tracking and analytics for businesses, with real-time data on calls and texts. It also offers VoIP services alongside its analytics platform for tracking communication performance and informing business decisions.

Read more

Common Features

  • Queue Management (Calls)

  • Auto Call Recording

  • Call Monitoring

Unique Features

  • Outbound Call Center

  • Predictive Dialer

Pricing

Starts from $50/Month

7.8

SpotScore

TrackDrive - Call Center Software

TrackDrive

Track, automate, and analyze your calls efficiently.

Get Pricing Details

5.0

(1)

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What is TrackDrive?

TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...

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Common Features

  • Queue Management (Calls)

  • Auto Call Recording

  • Call Monitoring

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

Pricing

TrackDrive offers custom pricing plan

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].