7.6
SpotScore
Top 10 ULTATEL Alternatives 2026
Streamline all your customer communications in one click.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- IVR Support
- Live Chat
Pricing
Starts from $37.95/User/Month when Billed Yearly
ULTATEL is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ULTATEL vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ULTATEL Current | Call Center Software | $37.95 | No reviews | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 eVoice | Call Center Software | $6.25 | 3.4 ★ | ✓ Yes |
 CallTools | Call Center Software | Custom pricing | 5.0 ★ | ✗ No |
 Voiptime | Call Center Software | Custom pricing | 4.9 ★ | ✗ No |
 uContact | Call Center Software | $50 | 4.7 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top ULTATEL alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Add to compare
What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.0
SpotScore
eVoice
Streamline your telemarketing with eVoice.
Add to compare
What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
Pricing
Free Trial available, Try Now
Starts from $6.25/User/Month when Billed Yearly
9.1
SpotScore
CallTools
Streamline your call center operations with ease.
Add to compare
What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
CallTools offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.8
SpotScore
Voiptime
Optimize your call center with Voiptime.
Add to compare
What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Voiptime offers custom pricing plan
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
Add to compare
What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Starts from $50/User/Month
9.2
SpotScore
Bright Pattern
Effortlessly elevate your call center with Bright Pattern.
Add to compare
What is Bright Pattern?
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Bright Pattern offers custom pricing plan
9.6
SpotScore
CloudTalk
Efficiently elevate call center performance.
Add to compare
What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
9.1
SpotScore
CircleLoop
Effortless communication, optimized customer experience.
Add to compare
What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read moreCommon Features
-
Live Chat
-
Queue Management (Calls)
-
IVR Support
+ 2 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $6.45/User/Month
8.0
SpotScore
Dial800
Elevate your communication and success.
Add to compare
What is Dial800?
Dial800 provides cloud-based call tracking and analytics for businesses, with real-time data on calls and texts. It also offers VoIP services alongside its analytics platform for tracking communication performance and informing business decisions.
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Predictive Dialer
Pricing
Starts from $50/Month
7.8
SpotScore
TrackDrive
Track, automate, and analyze your calls efficiently.
Add to compare
What is TrackDrive?
TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
Pricing
TrackDrive offers custom pricing plan
Which ULTATEL Alternative Is Right for You?
- If you need a free or low-cost option: Nextiva — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: TrackDrive — holds the highest user rating (5.0★) among ULTATEL alternatives.
- If you want a mid-range option: Bright Pattern — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from ULTATEL? Get the migration checklist
A step-by-step call center software migration checklist so you can move off ULTATEL without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to ULTATEL for Call Center Software are TrackDrive (5.0★), CallTools (5.0★), Voiptime (4.9★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to ULTATEL, prioritize: Live Chat, Queue Management (Calls), IVR Support, Auto Call Recording, Call Monitoring, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Call Center Software tools are TalkDesk, CloudTalk, Nextiva. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
ULTATEL starts from $37.95 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply ULTATEL is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].