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9.2

Spot Score

Bright Pattern - Call Center Software

Bright Pattern Alternatives and Competitors

Effortlessly elevate your call center with Bright Pattern.

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Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • IVR Support

Pricing

  • Bright Pattern offers custom pricing plan

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List of the Top Bright Pattern alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.3

Spot Score

FIVE CRM - CRM Software

FIVE CRM

Effortlessly streamline your business with FIVE CRM.

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Product Description

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 5 more

Pricing

Free Trial available, Try Now

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 6 more

Unique Features

No unique features

Pricing

XCALLY offers custom pricing plan

7.6

Spot Score

Whelp - Call Center Software

Whelp

Connecting businesses with customers, one channel at a time.

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Product Description

Whelp is an innovative software product offered by our SaaS Aggregator company. With its powerful features, it helps businesses connect with their customers seamlessly. Our omnichannel solution brings together all traditional and modern support channels under one platform. This enables ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

No unique features

Pricing

Starts from $299/Month, also offers free forever plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Popular alternatives include Nextiva, FIVE CRM, XCALLY, Whelp and undefined.

Key factors include Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and pricing.

Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].