9.1
Spot Score
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Streamline customer service and boost sales effortlessly.
User Ratings
Main Features
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
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Product Description
Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...
Read moreCommon Features
No common features
Unique Features
Organizational Charting
Meeting Room Booking
Mobile Booking
+ 2 more
Pricing
Desky offers custom pricing plan
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Popular alternatives include Nextiva, Desky and undefined.
Key factors include Outbound Call Center, Inbound Call Center, Concurrency Support, Queue Management (Calls), IVR Support and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
