7.5
SpotScore
Top 10 Dexem Alternatives 2026
Track calls, transform marketing, maximize ROI.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- IVR Support
- Queue Management (Calls)
Pricing
Dexem offers custom pricing plan
Dexem is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Dexem vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Dexem Current | Call Center Software | Custom pricing | No reviews | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 Knowlarity | Call Center Software | Free trial | 4.9 ★ | ✓ Yes |
 Freshcaller | Call Center Software | Free plan available | 4.1 ★ | ✓ Yes |
 Calabrio One | Call Center Software | Custom pricing | 4.3 ★ | ✗ No |
 Voiptime | Call Center Software | Custom pricing | 4.9 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Dexem alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Add to compare
What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
SpotScore
Knowlarity
Empowering Your Business with Seamless Customer Engagement
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
Pricing
Free Trial available
Knowlarity offers custom pricing plan
8.7
SpotScore
Freshcaller
Streamline your calls, elevate customer experience.
Add to compare
What is Freshcaller?
Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...
Read moreCommon Features
-
Call Monitoring
-
Auto Call Recording
-
IVR Support
+ 1 more
Unique Features
-
Concurrency Support
-
Inbound Call Center
-
Outbound Call Center
Pricing
Free Trial available, Try Now
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.5
SpotScore
Calabrio One
Streamline your call center operations with Calabrio One.
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What is Calabrio One?
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
Pricing
Calabrio One offers custom pricing plan
8.8
SpotScore
Voiptime
Optimize your call center with Voiptime.
Add to compare
What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Voiptime offers custom pricing plan
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
Add to compare
What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Starts from $50/User/Month
9.8
SpotScore
TalkDesk
Empower your team, elevate your customer support.
Add to compare
What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Starts from $85/user/month when monthly
9.6
SpotScore
CloudTalk
Efficiently elevate call center performance.
Add to compare
What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
9.0
SpotScore
Zendesk Talk
Personalized service for efficient problem resolution.
Add to compare
What is Zendesk Talk?
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreCommon Features
-
Queue Management (Calls)
-
IVR Support
-
Auto Call Recording
+ 1 more
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.2
SpotScore
Velocify Dial-IQ
Unlock your sales potential and close deals faster.
Add to compare
What is Velocify Dial-IQ?
Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...
Read moreCommon Features
-
Queue Management (Calls)
-
Auto Call Recording
-
Call Monitoring
Unique Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Pricing
Velocify Dial-IQ offers custom pricing plan
Which Dexem Alternative Is Right for You?
- If you need a free or low-cost option: Nextiva — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Voiptime — holds the highest user rating (4.9★) among Dexem alternatives.
- If you want a mid-range option: uContact — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Dexem? Get the migration checklist
A step-by-step call center software migration checklist so you can move off Dexem without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Dexem for Call Center Software are Voiptime (4.9★), Knowlarity (4.9★), uContact (4.7★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Dexem, prioritize: Queue Management (Calls), IVR Support, Auto Call Recording, Call Monitoring, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Call Center Software tools are TalkDesk, CloudTalk, Nextiva. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply Dexem is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].