9.1
SpotScore
Top 10 CircleLoop Alternatives 2026
Effortless communication, optimized customer experience.
Main Features
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- IVR Support
Pricing
Starts from $6.45/User/Month
Free Trial available
CircleLoop is a Call Center Software platform with a user rating of 4.1★ based on 149 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
CircleLoop vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| CircleLoop Current | Call Center Software | $6.45 | 4.1 ★ | ✓ Yes |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 CallTools | Call Center Software | Custom pricing | 5.0 ★ | ✗ No |
 Voiptime | Call Center Software | Custom pricing | 4.9 ★ | ✗ No |
 TalkDesk | Call Center Software | $85 | 4.5 ★ | ✗ No |
 Truly | Call Center Software | $55 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top CircleLoop alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva — from $18.95 · 4.56★
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.1
SpotScore
CallTools — 4.96★
Streamline your call center operations with ease.
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreWhat reviewers like about CallTools
- Efficient automation features save valuable time and enhance productivity.
- Customization options let users tailor the system to their unique needs easily.
- Stellar customer support team that is ready to assist at every turn.
Where CallTools falls short
- The richness of features and customizations can be intimidating and complex for newcomers without proper support.
- Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
CallTools offers custom pricing plan
8.8
SpotScore
Voiptime — 4.92★
Optimize your call center with Voiptime.
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What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreWhat reviewers like about Voiptime
- Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
- Easy to use and implement, with quick setup time.
- Two-way CRM integration for real-time access to client information during calls.
Where Voiptime falls short
- The richness of features may be overwhelming for newcomers without proper support.
- Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Voiptime offers custom pricing plan
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9.8
SpotScore
TalkDesk — from $85 · 4.5★
Empower your team, elevate your customer support.
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreWhat reviewers like about TalkDesk
- Streamlined service delivery and improved customer experience by providing crucial context details instantly.
- User-friendly interface with easy access and customization in reporting.
- Quick and responsive technical support.
Where TalkDesk falls short
- Newcomers may find the rich features overwhelming without proper guidance.
- Limited advanced functionality due to a restricted selection in the Marketplace.
- Some users experienced occasional glitches and complexity in usage.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Starts from $85/user/month when monthly
8.9
SpotScore
Truly — from $55 · 4.47★
Engage customers in real-time with Truly.
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreWhat reviewers like about Truly
- Reliable metadata flow to CRM, enhancing efficiency.
- Desktop and mobile app availability for on-the-go usage.
- Easy dialing feature and user-friendly interface for efficient calls.
Where Truly falls short
- Intimidating richness of features for new users without adequate support.
- Limited customization options and marketplace for advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
9.6
SpotScore
CloudTalk — from $25 · 4.44★
Efficiently elevate call center performance.
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreWhat reviewers like about CloudTalk
- Easy to use interface with direct integration for productivity tools like CRM systems.
- Fast and responsive customer support appreciated by users for efficient issue resolution.
- Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Where CloudTalk falls short
- Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
- Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
- Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.8
SpotScore
contactSPACE — from $105 · 4.5★
Maximize Your Call Center's Potential.
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What is contactSPACE?
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
Read moreWhat reviewers like about contactSPACE
- Complex case tracking
- Integration with major platforms
- Cloud-based accessibility
Where contactSPACE falls short
- Limited customization options
- Higher cost for advanced features
- Steeper learning curve
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Starts from $105/User/Month
9.3
SpotScore
CallHippo — from $14 · 4.61★
Revolutionize your customer experience with CallHippo.
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read moreWhat reviewers like about CallHippo
- Excellent call quality and clarity, enhancing communication experience.
- User-friendly interface and easy setup process for quick deployment.
- Good customer support with prompt issue resolution.
Where CallHippo falls short
- Occasional network issues affecting call connection.
- Dashboard and dialer functionalities may encounter glitches.
- Limited customizations and features in the IVR system.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 6 more
Unique Features
No unique features
Pricing
Starts from $14/User/Month when Billed Yearly
8.2
SpotScore
Velocify Dial-IQ — 4.5★
Unlock your sales potential and close deals faster.
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What is Velocify Dial-IQ?
Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...
Read moreWhat reviewers like about Velocify Dial-IQ
- One-click calling
- Integrates with Ellie Mae
- Streamlined user experience
Where Velocify Dial-IQ falls short
- Limited to sales teams
- Requires integration setup
- May not suit small businesses
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 6 more
Unique Features
No unique features
Pricing
Velocify Dial-IQ offers custom pricing plan
9.0
SpotScore
Exotel — from $200 · 4.39★
Elevate your contact center's efficiency
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What is Exotel?
Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...
Read moreWhat reviewers like about Exotel
- User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
- Efficient call management with auto-saving and easy access to call data and recordings.
- Reliable customer support and prompt responses to queries and issues.
Where Exotel falls short
- Limited app selection in the Marketplace, restricting access to advanced features and connectors.
- Inadequate post-sale service experience, as reported by some users.
- Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $200
Who competes with CircleLoop?
CircleLoop competes with 10 other call center software tools tracked on Spotsaas. The closest by feature overlap are Nextiva, CallTools and Voiptime. Each is compared against CircleLoop on rating, pricing and feature coverage below.
Tools similar to CircleLoop
Searches for "sites like CircleLoop" and "apps like CircleLoop" land on the same set of options as "CircleLoop alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each of these made the list
Efficient automation features save valuable time and enhance productivity.
Watch for: The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Watch for: The richness of features may be overwhelming for newcomers without proper support.
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
Watch for: Newcomers may find the rich features overwhelming without proper guidance.
Reliable metadata flow to CRM, enhancing efficiency.
Watch for: Intimidating richness of features for new users without adequate support.
Easy to use interface with direct integration for productivity tools like CRM systems.
Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Complex case tracking
Watch for: Limited customization options
Excellent call quality and clarity, enhancing communication experience.
Watch for: Occasional network issues affecting call connection.
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Watch for: Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Why teams look for a CircleLoop alternative
The case for a CircleLoop alternative often starts with gaps like these:
- Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
- Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
- Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.
- Limited compatibility with certain devices, such as requiring direct-wired USB headsets for optimal performance, leading to user inconvenience.
What counts when comparing CircleLoop alternatives
The 10 call center software alternatives compare like this on the specifics: 4 offer a free tier; and CallTools is the highest rated at 4.96★ across 251 reviews.
How we ranked these.
Why Teams Look for CircleLoop Alternatives
- Lacks integrated CRM and advanced analytics — teams needing deeper customer insights typically layer in Salesforce or Tableau
- High-volume call centers need unlimited calling plans or per-minute rates below CircleLoop's standard pricing to stay cost-competitive
- Multi-region operations require lower international calling rates and broader country coverage than CircleLoop currently offers
- Support response times exceed 24 hours — organizations with critical communication workflows need faster escalation paths
Why Reviewers Recommend These CircleLoop Alternatives
- Dialer360: Users often switch to Dialer360 for its competitive pricing and robust performance features. Its intuitive interface enhances ease of use, while seamless integration with popular CRM systems streamlines workflow and boosts productivity.
- CloudTalk: Many users prefer CloudTalk for its flexible pricing plans and superior call quality. The platform's user-friendly design makes it easy to navigate, and its extensive integrations with tools like Shopify and Zapier allow for a more cohesive business operation.
- HoduCC: HoduCC attracts users with its cost-effective solutions tailored for call centers. Its performance is reliable, and the platform offers significant customization options, making it easy to adapt to various business needs while ensuring smooth integration with existing systems.
- Call Center Studio: Users are drawn to Call Center Studio for its straightforward setup and user-friendly interface. The competitive pricing combined with strong performance metrics makes it an appealing choice, especially for businesses looking for hassle-free integration with their current tools.
- TelebuHub: TelebuHub stands out due to its affordable pricing and robust feature set that supports high call volumes. Users appreciate its ease of use and excellent customer support, as well as the ability to integrate seamlessly with other communication platforms.
- Truly: Users switch to Truly primarily for its straightforward pricing model and reliable performance in voice communications. The platform’s simple interface ensures ease of use, while its integration capabilities enhance operational efficiency across various business applications.
- 3CX: Many users migrate to 3CX due to its comprehensive features offered at a competitive price point. Its high-performance capabilities paired with an intuitive user interface make it accessible for all users, along with strong integration options that fit into diverse tech stacks.
- My Hotline: My Hotline appeals to users seeking budget-friendly solutions without sacrificing quality. The platform is known for its ease of use and effective performance, providing essential integrations that help streamline communications effortlessly.
- CloudCall: Users often transition to CloudCall because of its strong focus on CRM integration and competitive pricing. The platform’s performance is highly rated, and its user-friendly design simplifies the communication process, making it an attractive alternative for sales teams.
Which CircleLoop Alternative Is Right for You?
- If you need a free or low-cost option: Nextiva — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: CallTools — holds the highest user rating (5.0★) among CircleLoop alternatives.
- If you want a mid-range option: CloudTalk — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from CircleLoop? Get the migration checklist
A step-by-step call center software migration checklist so you can move off CircleLoop without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to CircleLoop for Call Center Software are CallTools (5.0★), Voiptime (4.9★), CallHippo (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to CircleLoop, prioritize: Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Call Center Software tools are TalkDesk, CloudTalk, Nextiva. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
CircleLoop starts from $6.45 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply CircleLoop is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
CircleLoop has a rating of 4.1. 10 alternatives — including Nextiva and CallTools — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].