Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 101-120 out of 247
8.2
Spot Score

Super Simple Survey
Streamline feedback and boost engagement effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Super Simple Survey?
Super Simple Survey is a lightweight poll tool for website owners and bloggers who want to embed real-time surveys into existing pages by adding a URL without writing custom code. It converts page content into interactive surveys and displays live results directly on the site, making it ...
Read more about Super Simple Survey8.2
Spot Score

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What is inBook?
inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection and web-browser, as well as mobile devices such as iPad or Android tablets. ...
Read more about inBook8.2
Spot Score

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What is InputKit?
InputKit is a fully-featured survey/ user feedback software designed to make it easy and more efficient to collect user feedback from all the users either through email or the web. InputKit can collect a variety of data including multiple choice, long text, date picker and more. Once the data ...
Read more about InputKit
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8.1
Spot Score

Lightster
Elevate your projects with Lightster's co-creation platform.
Best for: SMB teams · Mid-market · Enterprise
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What is Lightster?
Lightster, the Co-Creation Platform, is designed for user-centric teams seeking to gather feedback directly from their target audience. This innovative tool enables seamless communication between professionals and potential users, allowing for quick and efficient feedback on projects. By ...
Read more about LightsterLightster offers custom pricing plan
8.1
Spot Score

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What is Cycle?
Introducing Cycle: The Ultimate Feedback Solution for Product Teams Empower your product teams with Cycle, the must-have tool for streamlining your product delivery workflows. Designed for professionals seeking to enhance efficiency and maximize productivity, Cycle revolutionizes the way ...
Read more about CycleCycle offers custom pricing plan
8.1
Spot Score

FormKeep
Effortlessly create custom forms for your needs.
Best for: SMB teams · Mid-market · Enterprise
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What is FormKeep?
FormKeep is an online form builder for small businesses and content publishers who need custom contact forms, opt-in pages, and quiz embeds without technical skills. It handles basic form creation and data collection but is better suited to simple single-page forms than the advanced reporting, ...
Read more about FormKeepStarts from $3.30/Month
8.1
Spot Score

weForms
Create forms, collect data, streamline business.
Best for: SMB teams · Mid-market · Enterprise
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What is weForms?
weForms is a WordPress-native form builder for site owners and small marketing teams who need to add surveys, lead forms, and feedback collection to their site without touching code. It works well for standard contact and survey forms but relies on Zapier for most CRM and tool integrations ...
Read more about weFormsStarts from $39/Year, also offers free forever plan
8.1
Spot Score

SugarCRM Survey Rocket
Gain valuable insights with easy surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is SugarCRM Survey Rocket?
SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Email. Users can host multiple surveys and create own lists. SugarSurvey itself ...
Read more about SugarCRM Survey Rocket8.1
Spot Score

Survey Kiwi
Transform feedback into growth with SurveyKiwi.
Best for: SMB teams · Mid-market · Enterprise
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What is Survey Kiwi?
Survey Kiwi is a conversational survey tool used by e-commerce businesses and marketing teams to collect feedback from website visitors and mobile app users through chat-style questionnaires rather than traditional form grids. Its conversational format drives higher completion rates on mobile, ...
Read more about Survey KiwiStarts from $7/Month when Billed Yearly, also offers free forever plan
8.1
Spot Score

KwikSurveys
Insightful feedback, better user experience.
Best for: SMB teams · Mid-market · Enterprise
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What is KwikSurveys?
The Survey and Feedback software was designed to monitor the users experience as they use the software. This is done by asking open-ended questions and capturing answers as well as the users opinion on what they just did. Questions also include rating systems and multi-choice responses. The ...
Read more about KwikSurveysStarts from $2.99/Month
8.1
Spot Score

Surveyface
Capture valuable insights from your customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Surveyface?
SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questionnaires. The ability to provide incentives to the participants for ...
Read more about SurveyfaceSurveyface offers custom pricing plan
8.1
Spot Score

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What is DirectPoll?
With the DirectPoll survey software user can collect, compile and publish candid feedback and user opinions. Our multipurpose responsive web-based application runs on any tablet, mobile or PC device. It's a perfect for market research, product development, employee satisfaction surveys, ...
Read more about DirectPollDirectPoll offers custom pricing plan
8.1
Spot Score

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What is SurveyStance?
SurveyStance is a survey and feedback platform used by operations and compliance teams that need centralized admin control over survey deployment across an organization with real-time response monitoring. Its error logging and live reporting tools help administrators catch invalid or incomplete ...
Read more about SurveyStance8.1
Spot Score

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What is Survais?
Survais is Survey and User Feedback software that can be used in any company for any types of survey. The software has been built with powerful features to help companies manage the users and the surveys. The main objective of this product is to make survey creation and management easy and very ...
Read more about SurvaisStarts from $10/Month, also offers free forever plan
8.1
Spot Score

EventSurvey360
Capture attendee feedback effortlessly and efficiently.
Best for: SMB teams · Mid-market · Enterprise
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What is EventSurvey360?
EventSurvey360 is a software that enables event coordinators and business professionals to capture feedback from their attendees/clients at conferences, workshops, industry events etc. EventSurvey360 could be used for International Conferences, Social/Charity Events, Trade Shows and much more. ...
Read more about EventSurvey360Starts from $27/Month, also offers free forever plan
8.0
Spot Score

1Flow
Boost user retention and drive growth with advanced insights.
Best for: SMB teams · Mid-market · Enterprise
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What is 1Flow?
Revolutionize your user retention strategy with 1Flow – the powerful platform that delivers invaluable user insights to elevate your business. By seamlessly integrating with your app and website, 1Flow simplifies the process of gathering user feedback in real-time, enabling you to understand ...
Read more about 1Flow1Flow offers custom pricing plan
8.0
Spot Score

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What is Rapidr?
Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a branded online experience for customers via logo, branding, and colors. Additionally, they can easily ...
Read more about Rapidr8.0
Spot Score

Alium
Enhance customer satisfaction with digital insights.
Best for: SMB teams · Mid-market · Enterprise
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What is Alium?
Alium is a customer experience enhancing software helping businesses to improve customer loyalty and satisfaction by applying modern digital strategies. Users can collect customer feedback, get context-based insights, and monitor user journey activities to ensure customers have the best ...
Read more about Alium8.0
Spot Score

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What is UserLoop?
UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding with numerous survey formats accessible through widgets, emails and landing pages. Show surveys in the ...
Read more about UserLoopStarts from $29/Month, also offers free forever plan
8.0
Spot Score

Freddy Feedback
Revolutionize feedback, improve your product.
Best for: SMB teams · Mid-market · Enterprise
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What is Freddy Feedback?
Freddy Feedback software is a revolutionary platform that provides you with the ability to collect pertinent feedback on your product. Easily customize the feedback widget with emojis, themes, and other options. Measure responses with the email survey dashboard, and receive responses directly ...
Read more about Freddy FeedbackRelated Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











