8.0
Spot Score
UserLoop Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Starts from $29 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
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What is UserLoop?
UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding with numerous survey formats accessible through widgets, emails and landing pages. Show surveys in the checkout process, or initiate an inquiry following order delivery - allowing a new degree of customer insights.
Pricing
Starts from $29 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
UserLoop Software Demo
UserLoop was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider UserLoop
- Team types
- Large Enterprises, Medium Business
Why teams choose UserLoop
Ecommerce focus ensures relevant insights.
Variety of survey formats enhances engagement.
Integration with marketing strategies boosts effectiveness.
Is UserLoop right for you?
What buyers should know before shortlisting UserLoop
UserLoop specializes in ecommerce surveys, providing valuable insights throughout the customer journey. Its integration capabilities and variety of survey formats make it a strong choice for businesses looking to enhance their marketing strategies.
UserLoop pros and cons
- UserLoop pros
Ecommerce focus ensures relevant insights.
Variety of survey formats enhances engagement.
Integration with marketing strategies boosts effectiveness.
- UserLoop cons
Limited analytics may not meet all needs.
Technical setup may be required for advanced features.
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Try the free plan and upgrade when ready.
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Compare UserLoop side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of UserLoop?
UserLoop Pricing Plans
Free
50 responses / month
Up to 2 Surveys
Up to 1 question / survey
50 outbound emails / month
Amazing Support
Starter
$29
/Month
300 responses / month
Up to 5 Surveys
Up to 5 questions / survey
200 outbound emails / month
Data Export to CSV
Show more +
Scale
$59
/Month
1,000 responses / month
Up to 20 Surveys
Up to 10 questions / survey
1000 outbound emails / month
Data Export to CSV
Show more +
Pro
$149
/Month
10,000 responses / month
Unlimited Surveys
Unlimited questions / survey
5000 outbound emails / month
Data Export to CSV
Show more +
UserLoop reviews and ratings
What buyers like
- Ecommerce-focused surveys
- Multiple survey formats
- Strategic marketing integration
Common complaints
- Limited advanced analytics
- May require technical setup
- Pricing can be high
What are the features of UserLoop?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Phone Survey is a software feature that enables organizations to conduct surveys over the phone. This feature allows them to collect feedbac…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
UserLoop security and data handling
Key compliance certifications and security features for IT and security teams evaluating UserLoop.
Certifications
Developer & data
Alternatives to UserLoop
UserLoop Support Options
Frequently Asked Questions About UserLoop
Common questions buyers ask before choosing UserLoop.
UserLoop is a Survey/ User Feedback Software. UserLoop offers Survey Templates, Question Library, Question Branching, Phone Survey, Online Survey and many more functionalities.
Buyers commonly note the following limitations of UserLoop: Limited analytics may not meet all needs.; Technical setup may be required for advanced features.; Pricing can be a barrier for smaller companies..
Some top alternatives to UserLoop includes SurveyMonkey, SurveySparrow, GetFeedback, Couchsurvey and Feedlify.
UserLoop offers Freemium, Subscription pricing models
The starting price of UserLoop is $29/Month
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Get started with UserLoop
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].