8.1
SpotScore
Survey Kiwi Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Add to compare
Starts from $7 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Survey Kiwi?
Survey Kiwi is a conversational survey tool used by e-commerce businesses and marketing teams to collect feedback from website visitors and mobile app users through chat-style questionnaires rather than traditional form grids. Its conversational format drives higher completion rates on mobile, making it effective for post-purchase satisfaction checks and NPS collection.
Pricing
Starts from $7 / Month when Billed Yearly
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Survey Kiwi Software Demo
Survey Kiwi was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Survey Kiwi
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Survey Kiwi
Reliable feedback collection enhances customer insights.
Mobile-friendly design increases user engagement.
User-friendly interface simplifies the feedback process.
Is Survey Kiwi right for you?
What buyers should know before shortlisting Survey Kiwi
Survey Kiwi is a reliable tool for collecting feedback from website visitors and app users. While it excels in user engagement, it may not provide the depth of analytics some businesses require.
Survey Kiwi pros and cons
- Survey Kiwi pros
Reliable feedback collection enhances customer insights.
Mobile-friendly design increases user engagement.
User-friendly interface simplifies the feedback process.
- Survey Kiwi cons
Advanced analytics features are limited.
Reporting may not satisfy all user needs.
Ready to try it?
Get started with Survey Kiwi
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare Survey Kiwi side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Survey Kiwi?
Survey Kiwi Pricing Plans
Bronze
Monthly responses: 100
Unlimited campaigns
Unlimited questions
Workspaces
Logic jump
Show more +
Silver
Includes features of a Bronze plan, plus
Monthly responses: 1000
File upload: 2GB
Hidden fields
Alerts
Show more +
Gold
Includes features of Silver plan, plus
Monthly responses: Unlimited
File upload: 10GB
APIs/ Webhooks
Branding
Show more +
Weighing your options?
Not sure if Survey Kiwi fits your budget?
Survey Kiwi reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.
What buyers like
- Reliable feedback collection
- Engagement boosting tools
- Mobile-friendly
Common complaints
- Limited advanced analytics
- Basic reporting features
- Customization options may be lacking
Are you using Survey Kiwi?
- See if Survey Kiwi fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Survey Kiwi?
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Survey Kiwi security and data handling
Key compliance certifications and security features for IT and security teams evaluating Survey Kiwi.
Certifications
Developer & data
Alternatives to Survey Kiwi
Survey Kiwi Support Options
Frequently Asked Questions About Survey Kiwi
Common questions buyers ask before choosing Survey Kiwi.
Survey Kiwi is a Survey/ User Feedback Software. Survey Kiwi offers Skip Logic, Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Library and many more functionalities.
Buyers commonly note the following limitations of Survey Kiwi: Advanced analytics features are limited.; Reporting may not satisfy all user needs.; Customization options could be improved..
Some top alternatives to Survey Kiwi includes SurveyMonkey, Zoho Survey, SmartSurvey, QuestionPro and Cognito Forms.
Survey Kiwi offers Freemium, Subscription pricing models
The starting price of Survey Kiwi is $7/Month when Billed Yearly
Ready to try it?
Get started with Survey Kiwi
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].