Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 81-100 out of 119
8.2
Spot Score

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What is SurveyWriter?
SurveyWriter is a survey and user feedback software, which saves time and money. User can use it for any type of surveys like employee satisfaction, customer surveys, school research, etc. SurveyWriter allows to create survey in a short time. Besides the built-in template library, it also ...
Read more about SurveyWriterStarts from $1.25/complete survey
8.8
Spot Score

SurveyPlanet
Streamline your surveys with ease and affordability.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyPlanet?
SurveyPlanet is a web-based survey tool used by teachers, non-profits, and small teams who need to build and distribute surveys through a straightforward no-code interface with pre-built themes and question types. It covers standard survey needs like event feedback, course evaluations, and ...
Read more about SurveyPlanetStarts from $15/Month when Billed Yearly, also offers free forever plan
8.1
Spot Score

KwikSurveys
Insightful feedback, better user experience.
Best for: SMB teams · Mid-market · Enterprise
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What is KwikSurveys?
The Survey and Feedback software was designed to monitor the users experience as they use the software. This is done by asking open-ended questions and capturing answers as well as the users opinion on what they just did. Questions also include rating systems and multi-choice responses. The ...
Read more about KwikSurveysStarts from $2.99/Month

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8.3
Spot Score

SurveyRock
Effortless surveys to gather valuable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyRock?
SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full survey lifecycle from creation to results delivery in one tool, making it accessible for teams that need an ...
Read more about SurveyRockStarts from $13/Month when Billed Yearly, also offers free forever plan
8.3
Spot Score

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What is easyfeedback?
easyFeedback is survey-taking software built for web hosting companies, domain registrars, and network administrators. While other systems require database management and development environment, easyFeedback is lightweight and out of the box ready to collect user feedback on technical support ...
Read more about easyfeedback8.3
Spot Score
ngSurvey
Maximize insights, minimize effort with ngSurvey.
Best for: SMB teams · Mid-market · Enterprise
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What is ngSurvey?
ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishing, question security with whitelists and blacklists, rich graphics, ...
Read more about ngSurvey7.8
Spot Score

FocusVision Decipher
Empowering insights through global surveys and interactive data.
Best for: SMB teams · Mid-market · Enterprise
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What is FocusVision Decipher?
FocusVision Decipher is a powerful, comprehensive survey and reporting tool. With it, users can launch surveys in multiple languages and obtain insights across many countries. Beyond prefabricated templates, FocusVision Decipher offers custom survey solutions and actionable feedback tailored to ...
Read more about FocusVision DecipherFocusVision Decipher offers custom pricing plan
9.5
Spot Score

Formstack
Streamline your data capture with Formstack.
Best for: SMB teams · Mid-market · Enterprise
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What is Formstack?
Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large number of inquiries can harness the power of forms with the integrated CRM ...
Read more about FormstackStarts from $50/Month when Billed Yearly
9.4
Spot Score

123FormBuilder
Effortlessly design and manage online forms.
Best for: SMB teams · Mid-market · Enterprise
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What is 123FormBuilder?
123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notifications, sends auto-responses to submitters, and connects natively with ...
Read more about 123FormBuilderStarts from $19.99/Month when Billed Yearly, also offers free forever plan
8.8
Spot Score

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What is eSurveysPro?
eSurveysPro is an, easy-to-use software solution for people and organizations of all shapes and sizes. It is used for business, academic, consumer, and other purposes. It provides an unlimited number of surveys, graphs and results reporting, emailing capabilities and more. It provides an ...
Read more about eSurveysProStarts from $40/Month, also offers free forever plan
9.1
Spot Score

Qualaroo
Elevate customer engagement and boost conversions.
Best for: SMB teams · Mid-market · Enterprise
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What is Qualaroo?
Qualaroo is a website and in-app micro-survey tool used by UX researchers, product managers, and conversion rate optimizers to trigger targeted nudge surveys at specific points in the user journey. It embeds lightweight popup prompts on web and mobile surfaces to capture feedback at the moment ...
Read more about Qualaroo9.3
Spot Score

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What is QuestionPro?
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help businesses collect feedback to make better decisions, improve customer ...
Read more about QuestionPro9.3
Spot Score

Zoho Forms
Collect, engage, and convert with customizable web forms.
Best for: SMB teams · Mid-market · Enterprise
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What is Zoho Forms?
Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger data flows between Zoho apps. It offers 120+ field types, 100+ templates, conditional logic, and ...
Read more about Zoho Forms8.1
Spot Score

Survey Kiwi
Transform feedback into growth with SurveyKiwi.
Best for: SMB teams · Mid-market · Enterprise
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What is Survey Kiwi?
Survey Kiwi is a conversational survey tool used by e-commerce businesses and marketing teams to collect feedback from website visitors and mobile app users through chat-style questionnaires rather than traditional form grids. Its conversational format drives higher completion rates on mobile, ...
Read more about Survey KiwiStarts from $7/Month when Billed Yearly, also offers free forever plan
7.9
Spot Score

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What is Hively?
Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style rating buttons. It lets customers respond instantly on-site rather than via follow-up email, giving managers ...
Read more about HivelyStarts from $0/month when monthly, also offers free forever plan

SurveyGizmo
Transforming feedback into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyGizmo?
SurveyGizmo helps in creating and publishing online surveys, polls & evaluations. It easily creates surveys using a simple drag-and-drop interface. It can even connect to social media accounts to automatically share surveys on Facebook, Twitter, LinkedIn, Google+, or any other account. ...
Read more about SurveyGizmo8.9
Spot Score

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What is Enalyzer?
The Enalyzer is an intuitive survey and user feedback software designed to make it easier to send questions, collect responses, analyze data, and report results. It helps to build surveys quickly using automatic question generation, or use one of our professionally written templates. It also ...
Read more about Enalyzer7.7
Spot Score

SurveyBox
Collect feedback, optimize decisions, grow success.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyBox?
SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and likes through customizable surveys, polls, quizzes, questionnaires and more. ...
Read more about SurveyBoxSurveyBox offers custom pricing plan
8.9
Spot Score
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What is UserVoice?
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer sentiment and client satisfaction. By using this, you can monitor progress ...
Read more about UserVoiceUserVoice offers custom pricing plan
9.0
Spot Score

Mopinion
Listen, understand, and improve your users' experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Mopinion?
Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a range of customisable online feedback forms, containing metrics such as NPS, ...
Read more about MopinionRelated Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











