Researched and Edited by Rajat Gupta
Last updated: May 20, 2026 · How we review
Survey/ User Feedback Software overview
Spotsaas tracks 109 products in Survey/ User Feedback Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 103 let you start on a free trial, and 119 keep a free plan you can stay on. Most buyers here are Marketing managers conducting market research and customer satisfaction surveys.
- 109
- products listed
- 103
- offer a free trial
- 119
- have a free plan
- 183
- priced per subscription
- 121
- quote on request
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 81-100 out of 109
8.8
SpotScore

SurveyPlanet
Streamline your surveys with ease and affordability.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyPlanet?
SurveyPlanet is a web-based survey tool used by teachers, non-profits, and small teams who need to build and distribute surveys through a straightforward no-code interface with pre-built themes and question types. It covers standard survey needs like event feedback, course evaluations, and ...
Read more about SurveyPlanetStarts from $15/Month when Billed Yearly, also offers free forever plan
8.1
SpotScore

KwikSurveys
Insightful feedback, better user experience.
Best for: SMB teams · Mid-market · Enterprise
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What is KwikSurveys?
The Survey and Feedback software was designed to monitor the users experience as they use the software. This is done by asking open-ended questions and capturing answers as well as the users opinion on what they just did. Questions also include rating systems and multi-choice responses. The ...
Read more about KwikSurveysStarts from $2.99/Month
8.3
SpotScore

SurveyRock
Effortless surveys to gather valuable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyRock?
SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full survey lifecycle from creation to results delivery in one tool, making it accessible for teams that need an ...
Read more about SurveyRockStarts from $13/Month when Billed Yearly, also offers free forever plan

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9.1
SpotScore

Qualaroo
Elevate customer engagement and boost conversions.
Best for: SMB teams · Mid-market · Enterprise
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What is Qualaroo?
Qualaroo is a website and in-app micro-survey tool used by UX researchers, product managers, and conversion rate optimizers to trigger targeted nudge surveys at specific points in the user journey. It embeds lightweight popup prompts on web and mobile surfaces to capture feedback at the moment ...
Read more about Qualaroo8.9
SpotScore
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What is LimeSurvey?
LimeSurvey is an open source web application that create and publish surveys, collect responses, analyze results and view question results online. The core feature of LimeSurvey is the online survey designer that makes it easy to build attractive and effective online surveys without any ...
Read more about LimeSurvey8.6
SpotScore

Formlets
Effortless online form creation made easy.
Best for: SMB teams · Mid-market · Enterprise
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What is Formlets?
Formlets is a simple online form builder for teams and individuals who need to stand up membership applications, customer surveys, or feedback forms quickly with minimal configuration. Its focus on minimal setup makes it approachable, but users with conditional logic requirements or reporting ...
Read more about FormletsStarts from $15/Month when Billed Yearly, also offers free forever plan
9.2
SpotScore

Wufoo
Effortlessly collect data with Wufoo's simple form builder.
Best for: SMB teams · Mid-market · Enterprise
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What is Wufoo?
Wufoo is a simple online form builder, perfect for everything from collecting customer data to driving subscribers. Features like conditional logic and choice fields make it easy to create forms with the appearance of a professional questionnaire. Collect data from more than two million ...
Read more about WufooStarts from $14.08/Month when Billed Yearly, also offers free forever plan
8.0
SpotScore

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What is AkioSurvey?
AkioSurvey is an open source survey/user feedback software that enables businesses to create, publish and share online questionnaires/surveys, perform analysis and generate reports. Survey results can be exported to Microsoft Excel or posted in a shareable HTML based format, making it easy for ...
Read more about AkioSurveyStarts from $8.33/Month when Billed Yearly, also offers free forever plan
7.7
SpotScore

SurveyBox
Collect feedback, optimize decisions, grow success.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyBox?
SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and likes through customizable surveys, polls, quizzes, questionnaires and more. ...
Read more about SurveyBoxSurveyBox offers custom pricing plan
8.2
SpotScore

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What is SurveyPro?
Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes survey creation a breeze. It's user-friendly, complete with intuitive ...
Read more about SurveyPro9.0
SpotScore

Mopinion
Listen, understand, and improve your users' experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Mopinion?
Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a range of customisable online feedback forms, containing metrics such as NPS, ...
Read more about Mopinion8.9
SpotScore
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What is UserVoice?
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer sentiment and client satisfaction. By using this, you can monitor progress ...
Read more about UserVoiceUserVoice offers custom pricing plan

SurveyGizmo
Transforming feedback into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyGizmo?
SurveyGizmo helps in creating and publishing online surveys, polls & evaluations. It easily creates surveys using a simple drag-and-drop interface. It can even connect to social media accounts to automatically share surveys on Facebook, Twitter, LinkedIn, Google+, or any other account. ...
Read more about SurveyGizmo8.9
SpotScore

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What is Enalyzer?
The Enalyzer is an intuitive survey and user feedback software designed to make it easier to send questions, collect responses, analyze data, and report results. It helps to build surveys quickly using automatic question generation, or use one of our professionally written templates. It also ...
Read more about Enalyzer8.2
SpotScore

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What is inBook?
inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection and web-browser, as well as mobile devices such as iPad or Android tablets. ...
Read more about inBook8.1
SpotScore

Survey Kiwi
Transform feedback into growth with SurveyKiwi.
Best for: SMB teams · Mid-market · Enterprise
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What is Survey Kiwi?
Survey Kiwi is a conversational survey tool used by e-commerce businesses and marketing teams to collect feedback from website visitors and mobile app users through chat-style questionnaires rather than traditional form grids. Its conversational format drives higher completion rates on mobile, ...
Read more about Survey KiwiStarts from $7/Month when Billed Yearly, also offers free forever plan
7.9
SpotScore

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What is Hively?
Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style rating buttons. It lets customers respond instantly on-site rather than via follow-up email, giving managers ...
Read more about HivelyStarts from $0/month when monthly, also offers free forever plan
8.6
SpotScore

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What is SurveyNuts?
SurveyNuts is an online software service that makes it easy for businesses to seamlessly create, publish, manage and analyze surveys and user feedback using best in class usability features and configuration options. It has also developed a patent pending advanced analytics platform which can ...
Read more about SurveyNutsStarts from $150/Month, also offers free forever plan
8.1
SpotScore

EventSurvey360
Capture attendee feedback effortlessly and efficiently.
Best for: SMB teams · Mid-market · Enterprise
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What is EventSurvey360?
EventSurvey360 is a software that enables event coordinators and business professionals to capture feedback from their attendees/clients at conferences, workshops, industry events etc. EventSurvey360 could be used for International Conferences, Social/Charity Events, Trade Shows and much more. ...
Read more about EventSurvey360Starts from $27/Month, also offers free forever plan
8.0
SpotScore

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What is SurveyShare?
SurveyShare is a web based corporate survey and user feedback software application. It includes a integrated podcasting engine to facilitate delivering audio based questions, multiple survey distribution channels, including mobile devices, load balancing, online results analysis feature with ...
Read more about SurveyShareStarts from $16.67/Month, also offers free forever plan
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Frequently Asked Questions About Survey/ User Feedback Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Survey/ User Feedback Software features to evaluate are Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.
Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including SurveyMonkey, Alchemer, SurveySparrow. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.
The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveyMonkey, SmartSurvey, Pollfish. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.
To choose the right Survey/ User Feedback Software, start by listing your must-have features — commonly Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or free trial. Popular free options include SurveyMonkey, Alchemer, SurveySparrow. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.
The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are SurveyMonkey, Alchemer, SurveySparrow. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











