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9.2

SpotScore

Wufoo - Online Form Builder Software

Wufoo Review: Is It The Right Online Form Builder Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

GDPRSOC 2

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Starts from $14.08 / Month when Billed Yearly, also offers free forever plan

AmazonAmazon
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SonySony
DisneyDisney
TwitterTwitter

Trusted by teams including Amazon

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Spotsaas Analysis for Wufoo

Wufoo is an online form builder software primarily used by marketing and customer support teams within small to medium-sized businesses. A 4.2/5 rating from 572 reviews indicates a broadly validated tool that meets the needs of its users effectively.

Wufoo excels in allowing users to create customizable forms quickly without needing programming skills, making it accessible for freelancers and teams alike. Its variety of templates and automation features enable advanced form creation and easy embedding. However, users have noted a limitation in its integration capabilities with some applications, which can be a drawback during the registration process.

Quick facts about Wufoo

Rating4.2/5 (572 reviews) | SpotScore: 9.2/10Best forMarketing teams, Customer support teamsPricingFree tier, paid plans availableDeploymentBrowser BasedTop strengthCustomizable forms without programmingWatch-outLack of integration with some apps

What is Wufoo?

Wufoo is a simple online form builder, perfect for everything from collecting customer data to driving subscribers. Features like conditional logic and choice fields make it easy to create forms with the appearance of a professional questionnaire. Collect data from more than two million visitors a month without any programming required.

Pricing

  • Starts from $14.08 / Month when Billed Yearly

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Wufoo Software Demo

Wufoo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider Wufoo

Use cases
Customer data collection, Subscriber sign-ups, Event registrations
Team types
Marketing teams, Customer support teams
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Wufoo

  • Quick and easy customizable form creation without programming

  • Wide variety of templates and conditional logic features

  • Intuitive and user-friendly interface

Is Wufoo right for you?

Best for easy, customizable online forms with conditional logic and automation.

Choose Wufoo if

  • You need to quickly create professional forms without any programming skills.
  • Your use cases include customer data collection, subscriber sign-ups, or event registrations.
  • You want a simple, intuitive interface with strong automation and dynamic field features.

Consider alternatives if

  • Your workflows require extensive integrations with niche or legacy systems.
  • You need to handle large file uploads or require significant file storage capacity.

What buyers should know before choosing Wufoo

Wufoo is a highly versatile and user-friendly tool for creating online forms, as indicated by numerous positive reviews over the past 12 months. Users have highlighted the ease of use, ability to customize forms quickly, and seamless integration options as key strengths of Wufoo.

The platform offers a wide variety of templates and features, making it ideal for creating basic and effective forms without the need for advanced IT knowledge. One of the notable features users appreciate is the ability to create dynamic fields and conditional formatting, enhancing the user experience and interaction.

Wufoo's integration with various services like Zapier, Mailchimp, and Zoho for easy follow-ups has also been well-received. Additionally, users have praised Wufoo for its simplicity, efficiency, and the option to create polished forms in no time.

While some users mentioned minor drawbacks like the need for a more updated interface or occasional glitches, overall, Wufoo stands out as a reliable and convenient platform for creating and managing online forms. The platform's intuitive interface, customization options, and seamless data collection capabilities make it a valuable tool for various organizations, simplifying tasks such as data collection, event registrations, and feedback gathering.

Pros and cons

Wufoo pros and cons

  • Wufoo pros
  • Quick and easy customizable form creation without programming

  • Wide variety of templates and conditional logic features

  • Intuitive and user-friendly interface

  • Wufoo cons
  • Limited integration options with some applications

  • Slow customer support response times

4.3/5 rating
177 verified reviews
Free plan available

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Compare Wufoo side-by-side with top Online Form Builder Software alternatives.

involve.me
Jotform
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+7 more
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What is the pricing of Wufoo?

Free TrialNot available
Free Plan✓ Included
PricingStarts from $14.08 / Month when Billed Yearly
Pricing Model
FreemiumSubscription

Weighing your options?

Not sure if Wufoo fits your budget?

Wufoo reviews and ratings

Buyer sentiment

Overall positive sentiment highlights ease of use and customization, tempered by concerns about integrations and support responsiveness.

What buyers like

  • Ease of use
  • Customization options
  • Automation features

Common complaints

  • Limited integrations
  • Slow customer support

4.29

Very Good

Based on 173 ratings & 177 reviews

Are you using Wufoo?

Rating Distribution

Excellent

(102)

Very Good

(55)

Good

(15)

Poor

(2)

Terrible

(3)

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What are the features of Wufoo?

55%

Feature coverage

24 of 44 tracked features

App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…

Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…

Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…

Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…

Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…

Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…

Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…

Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…

Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a sof…

Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…

Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…

Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…

Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…

An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…

PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

Phone Survey is a software feature that enables organizations to conduct surveys over the phone. This feature allows them to collect feedbac…

Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…

A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…

Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…

Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…

Security & Compliance

Wufoo security and data handling

Key compliance certifications and security features for IT and security teams evaluating Wufoo.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Wufoo Customers

Amazon-logo

Amazon

Microsoft-logo

Microsoft

Sony-logo

Sony

Disney-logo

Disney

Twitter-logo

Twitter

National Geographic-logo

National Geographic

American Red Cross-logo

American Red Cross

BestBuy-logo

BestBuy

Cnet-logo

Cnet

Help & Contact

Wufoo Support Options

Customer ServiceOnline
LocationSan Mateo, California

Frequently Asked Questions About Wufoo

Common questions buyers ask before choosing Wufoo.

Wufoo is a Online Form Builder Software. Wufoo offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.

Wufoo is a strong fit if: You need to quickly create professional forms without any programming skills.; Your use cases include customer data collection, subscriber sign-ups, or event registrations.. Consider alternatives if: Your workflows require extensive integrations with niche or legacy systems.; You need to handle large file uploads or require significant file storage capacity..

Buyers commonly note the following limitations of Wufoo: Limited integration options with some applications; Slow customer support response times; Limited file storage capacity for large uploads.

Some top alternatives to Wufoo includes involve.me, Jotform, 123FormBuilder, Zoho Forms and Formfacade.

Wufoo offers Freemium, Subscription pricing models

We don't have information regarding integrations of the Wufoo as of now.

The starting price of Wufoo is $14.08/Month when Billed Yearly

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About the reviewer

Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].