Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 81-100 out of 247
8.4
Spot Score

ResponseSuite
Transform feedback into actionable insights with ResponseSuite.
Best for: SMB teams · Mid-market · Enterprise
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What is ResponseSuite?
The interactive survey tool is the software platform that allows for real-time data collection, dynamic question flow, and reporting. Capturing customers' feedback, attitudes and product usage information has never been so easy. Whether user currently have a paper-based customer satisfaction ...
Read more about ResponseSuite8.4
Spot Score

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What is QPoint Survey?
QPoint is the online survey/user feedback software that's built to make collection of client data fast, smart and easy. QPoint allows to create a customized survey that is quick, seamless, and ultimately more effective, while streamlining all the company data into a central collection point for ...
Read more about QPoint SurveyStarts from $22.61/Month, also offers free forever plan
8.3
Spot Score

Refiner
Uncover priceless customer insights with Refiner.
Best for: SMB teams · Mid-market · Enterprise
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What is Refiner?
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email surveys and shareable survey links add to Refiner's comprehensive toolkit, ...
Read more about Refiner
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8.3
Spot Score

GlobalPatron
Effortlessly streamline your business information.
Best for: SMB teams · Mid-market · Enterprise
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What is GlobalPatron?
GlobalPatron is an online form builder for businesses that need to collect and manage operational data from both desktop and mobile devices across their teams. Users start from customizable templates to maintain brand consistency, and the platform positions itself as a general-purpose business ...
Read more about GlobalPatron8.3
Spot Score
ngSurvey
Maximize insights, minimize effort with ngSurvey.
Best for: SMB teams · Mid-market · Enterprise
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What is ngSurvey?
ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishing, question security with whitelists and blacklists, rich graphics, ...
Read more about ngSurvey8.3
Spot Score

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What is easyfeedback?
easyFeedback is survey-taking software built for web hosting companies, domain registrars, and network administrators. While other systems require database management and development environment, easyFeedback is lightweight and out of the box ready to collect user feedback on technical support ...
Read more about easyfeedback8.3
Spot Score

SurveyRock
Effortless surveys to gather valuable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyRock?
SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full survey lifecycle from creation to results delivery in one tool, making it accessible for teams that need an ...
Read more about SurveyRockStarts from $13/Month when Billed Yearly, also offers free forever plan
8.3
Spot Score

Inquisium
Transform user feedback into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
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What is Inquisium?
Inquisium is a survey tool that allows user to capture and manage user feedback for the website, application, or other software. Use Inquisium to build a community of users and collate their responses in an organized database with tags and comments. User can then analyze the data using ...
Read more about InquisiumInquisium offers custom pricing plan
8.3
Spot Score

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What is Survs?
Survs is a lightweight survey and polling tool used by small marketing teams and community managers who need to collect and organize customer feedback by product or support topic. It provides in-product reporting that tracks detailed responses over time, making it practical for teams that want ...
Read more about SurvsSurvs offers custom pricing plan
8.3
Spot Score

Informizely
Capture valuable insights and improve customer experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Informizely?
Informizely is a website survey and on-page feedback tool used by marketing and product teams to deploy targeted polls, NPS surveys, and exit-intent forms on specific pages without developer involvement. It captures visitor opinions through embedded on-site widgets rather than emailed surveys, ...
Read more about Informizely8.3
Spot Score

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What is Zurvey.io?
Zurvey.io is an AI-powered survey and text analytics platform used by CX and market research teams to automatically categorize and analyze open-ended customer feedback at scale. It reduces the manual effort of coding hundreds of text responses by applying natural language processing to surface ...
Read more about Zurvey.ioZurvey.io offers custom pricing plan
8.3
Spot Score

QuestionScout
Get insights from users with game-based surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is QuestionScout?
QuestionScout is a easy to use survey and user feedback tool. Save time and money by finding out what users truly think. The built-in game players allow to create a 'game' around the survey and incentivize participation by offering points and prizes to those who may otherwise not take the time ...
Read more about QuestionScout8.3
Spot Score

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What is SurveyGold?
SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful platform. Features include usability, which improves the accuracy and ...
Read more about SurveyGold8.3
Spot Score

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What is Feedier?
Feedier is a simple, affordable survey software. With the help of Survey Builder it's easy to quickly create surveys with an easy-to-use drag and drop interface. It saves time by importing existing email list to use for surveys or sending invitations. Use the built in Email Processor to ...
Read more about Feedier8.2
Spot Score

SurveyJS
Transform your surveys with customizable, user-friendly features.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyJS?
Introducing SurveyJS, a powerful set of open-source JavaScript form building libraries for Angular, React, and Vue3. With SurveyJS, you have the freedom to mold your form backend to seamlessly integrate with any server or database of your choice. By utilizing JSON format for storing survey ...
Read more about SurveyJS8.2
Spot Score

Feedspace
Streamline feedback collection for enhanced trust and growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Feedspace?
Feedspace is a feedback and testimonial collection platform that lets teams gather user input through surveys and interviews. It analyzes feedback at the individual feature level rather than just overall sentiment, and centralizes all responses in one place.
Read more about FeedspaceFeedspace offers custom pricing plan
8.2
Spot Score

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What is SurveyPro?
Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes survey creation a breeze. It's user-friendly, complete with intuitive ...
Read more about SurveyPro8.2
Spot Score

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What is ARForms?
ARForms is an online form builder for non-technical users — particularly WordPress site owners — who need to create surveys, feedback forms, and lead capture pages without coding. It covers standard workflows with built-in reporting but lacks the conditional branching depth of platforms like ...
Read more about ARFormsStarts from $39One-Time Payment
8.2
Spot Score

Wispform
Effortlessly create custom online forms in seconds.
Best for: SMB teams · Mid-market · Enterprise
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What is Wispform?
Wispform is a powerful, easy-to-use online form builder that empowers users to create and build the online forms from scratch (no programming skills required) in seconds. It comes with a set of templates to kickstart the project or use the simple wizard to select the perfect one--from ...
Read more about WispformStarts from $8/Month when Billed Yearly, also offers free forever plan
8.2
Spot Score

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What is SurveyWriter?
SurveyWriter is a survey and user feedback software, which saves time and money. User can use it for any type of surveys like employee satisfaction, customer surveys, school research, etc. SurveyWriter allows to create survey in a short time. Besides the built-in template library, it also ...
Read more about SurveyWriterStarts from $1.25/complete survey
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