Researched and Edited by Rajat Gupta
Last updated: May 18, 2026 · How we review
Reputation Management Software overview
Spotsaas tracks 115 products in Reputation Management Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 66 let you start on a free trial, and 34 keep a free plan you can stay on. Most buyers here are Customer experience managers at e-commerce businesses seeking to improve online reviews.
- 115
- products listed
- 66
- offer a free trial
- 34
- have a free plan
- 89
- priced per subscription
- 76
- quote on request
Editor's Summary · Reputation Management Software
Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.
Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.
Quick picks for Reputation Management Software
- Best overall — BirdEye
- Best for brand monitoring and social listening — Mention
- Best free option — Trustpilot
Who gets the most from Reputation Management Software
- 1Customer experience managers at e-commerce businesses seeking to improve online reviews
- 2Marketing managers at local service businesses managing multi-platform reputation campaigns
- 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software
If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.
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9.8
SpotScore

Hootsuite
Streamline your social media management with Hootsuite.
Best for: SMB teams · Mid-market · Enterprise
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What is Hootsuite?
Hootsuite Enterprise integrates social media management into team's workflow. Get a complete picture of everything happening across all the social networks from one dashboard and collaborate with team to manage all the social communications fast. Hootsuite gives one place to publish, monitor ...
Read more about Hootsuite9.8
SpotScore

Trustpilot
Amplify your reputation, connect with customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Trustpilot?
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respond to customer feedback. The RESTful API is perfect for developers who want ...
Read more about TrustpilotStarts from $200/Month, also offers free forever plan
Spotsaas Buyer Intelligence
See the companies researching Reputation Management software right now — while they're still comparing options.
9.6
SpotScore

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What is BirdEye?
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...
Read more about BirdEyeBirdEye offers custom pricing plan

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9.4
SpotScore

Mention
Monitor, respond, and improve your online reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is Mention?
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...
Read more about MentionStarts from $24/Month when Billed Yearly, also offers free forever plan
9.2
SpotScore

Reputation.com
Take control and protect your online image.
Best for: SMB teams · Mid-market · Enterprise
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What is Reputation.com?
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other accident. The customers include major corporations, law firms, celebrities ...
Read more about Reputation.comReputation.com offers custom pricing plan
9.1
SpotScore
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What is GoSite?
GoSite is an all-in-one platform for small businesses, facilitating customers to find, book, and pay for services. The platform is easy to use and customize, allowing you to build your website with drag-and-drop editor. Manage your team's schedule, client bookings and grow your business with ...
Read more about GoSiteGoSite offers custom pricing plan
9.1
SpotScore

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What is Yotpo?
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can ...
Read more about Yotpo9.1
SpotScore

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What is Broadly?
Broadly is a reputation management platform for local service businesses -- such as auto shops, dental practices, and home service contractors -- that need to proactively monitor and manage customer reviews in real time across digital channels. It centralizes incoming feedback so owners can ...
Read more about BroadlyBroadly offers custom pricing plan
9.0
SpotScore

NiceJob
Streamline your reputation management with automation.
Best for: SMB teams · Mid-market · Enterprise
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What is NiceJob?
NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...
Read more about NiceJob9.0
SpotScore

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What is Grade.us?
Grades.us is a reputation management software that allows to quickly and easily enter student's online grade, then publish the grade to social accounts in a matter of minutes -instead of hours! The free Chrome Extension allows to post grades from Gmail, Chrome, or a direct link to their Grades
Read more about Grade.usStarts from $162/Month when Billed Yearly
9.0
SpotScore

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What is Awario?
Awario is a cloud based reputation management software solution. The application helps businesses maintain their online reputation by continuously monitoring customer feedback, such as reviews and mentions on blog posts, forums, social networks such as Facebook, Twitter, LinkedIn and etc., ...
Read more about Awario9.0
SpotScore

Brand24
Protect Your Brand's Reputation, Always Stay Ahead
Best for: SMB teams · Mid-market · Enterprise
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What is Brand24?
Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social networks in order to prevent crisis situations or minimize damage to an ...
Read more about Brand248.8
SpotScore

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What is PinMeTo?
PinMeTo is a multi-location marketing platform that lets enterprise brands manage business listings, respond to customer messages, and publish posts across maps, directories, and apps from a single dashboard. The platform covers three main capabilities—Listings, Conversations, and Posts—with ...
Read more about PinMeToPinMeTo offers custom pricing plan
8.8
SpotScore

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What is Endorsal?
Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's patent-pending technology will assists in managing the conversation and ...
Read more about Endorsal8.7
SpotScore

Chekkit
Amplifying customer interactions for business growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Chekkit?
Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations ...
Read more about Chekkit8.7
SpotScore

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What is ChatMeter?
ChatMeter is an innovative reputation management tool designed to help companies, agencies, and multi location businesses maximize their online presence. Utilizing its advanced features, users gain full control over the entire review management process, enabling them to construct a presence ...
Read more about ChatMeterChatMeter offers custom pricing plan
8.7
SpotScore

Revi
Boost your business with effortless review management.
Best for: SMB teams · Mid-market · Enterprise
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What is Revi?
Revi is an automated platform that allows businesses to manage customer reviews with ease. Boasting an array of features, Revi helps to improve search engine rankings, collects customer feedback, and publishes comments on social media platforms, such as Facebook and Twitter. A dashboard allows ...
Read more about Revi8.7
SpotScore

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What is RepuGen?
RepuGen is a reputation management platform used by healthcare providers, clinics, and local service businesses to generate and manage positive online reviews through a network of review sites. It helps businesses counteract reputation damage by making it easy for satisfied customers to leave ...
Read more about RepuGenRepuGen offers custom pricing plan
8.7
SpotScore

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What is Starfish Reviews?
Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...
Read more about Starfish Reviews8.7
SpotScore
ReviewTrackers
Maximize your business's reputation and reach.
Best for: SMB teams · Mid-market · Enterprise
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What is ReviewTrackers?
ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competition's customers are saying, leverage social media for targeted marketing and ...
Read more about ReviewTrackersReviewTrackers offers custom pricing plan
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Frequently Asked Questions About Reputation Management Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Reputation Management Software features to evaluate are Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.
Reputation Management Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including BirdEye, Mention, NiceJob. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.
The top rated Reputation Management Software based on verified user reviews and SpotScore are Trustpilot, WebPunch, Starfish Reviews. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.
To choose the right Reputation Management Software, start by listing your must-have features — commonly Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Reputation Management Software on Spotsaas offer a free plan or free trial. Popular free options include BirdEye, Mention, NiceJob. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.
The best Reputation Management Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Trustpilot, BirdEye, Mention. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





