8.2
Spot Score
Reptrics Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
SOC 2Starts from $1,500 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Reptrics?
Reptrics is a powerful Reputation Management Software used by businesses of all sizes to measure customer sentiment and satisfaction via multiple channels and data sources. Easily collaborate with teams to respond to customer feedback and automate workflows – all integrating seamlessly with widely-used software such as Salesforce, Hubspot, and more. Improve the way you communicate with customers and increase their satisfaction with Reptrics.
Pricing
Starts from $1,500 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Reptrics Screenshots
Reptrics was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Reptrics
- Team types
- Large Enterprises, Medium Business
Why teams choose Reptrics
Comprehensive sentiment measurement across channels.
Facilitates team collaboration for effective feedback management.
Automation features streamline customer communication.
Is Reptrics right for you?
What buyers should know before shortlisting Reptrics
Reptrics stands out as a versatile reputation management tool that caters to businesses of all sizes. Its ability to measure customer sentiment across various channels and automate workflows makes it a powerful asset for improving customer satisfaction.
Reptrics pros and cons
- Reptrics pros
Comprehensive sentiment measurement across channels.
Facilitates team collaboration for effective feedback management.
Automation features streamline customer communication.
- Reptrics cons
May require initial training for effective use.
Customization options may be limited.
Ready to try it?
Get started with Reptrics
Try the free plan and upgrade when ready.
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See how it stacks up
Compare Reptrics side-by-side with top Reputation Management Software alternatives.
What is the pricing of Reptrics?
Reptrics reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.
What buyers like
- Multi-channel feedback measurement
- Team collaboration tools
- Automated workflows
Common complaints
- May require training for full utilization
- Limited customization options
- Not ideal for very small businesses
What users are saying
OR
Oscar R
02/22/23
"Easy Solution for Common Struggles"
What do you like best about Reptrics? -Easy to implement, adopt, and use -Very receptive to feedback to improve solution
AU
Anonymous User
11/05/21
"Reptrics Makes My Customer Success Life Easier!"
What do you like best about Reptrics? Reptrics is super easy to use. Reptrics provides a proactive, collaborative platform that I can share with my ...
Read more
KG
Kevin G
10/16/20
"Significantly Improved Our Customer Experience and Ratings"
What do you like best about Reptrics? Reptricss software is easy to use and their support team is amazing. It only took a few minutes to get step up ...
Read more
What are the features of Reptrics?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Reptrics security and data handling
Key compliance certifications and security features for IT and security teams evaluating Reptrics.
Certifications
Developer & data
Alternatives to Reptrics
Reptrics Support Options
Frequently Asked Questions About Reptrics
Common questions buyers ask before choosing Reptrics.
Reptrics is a Reputation Management Software. Reptrics offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.
Buyers commonly note the following limitations of Reptrics: May require initial training for effective use.; Customization options may be limited.; Not the best fit for very small businesses..
Some top alternatives to Reptrics includes ReviewBuzz, Reputation Desk, Reputation.com, Trustpilot and ReviewGain.
Reptrics offers Freemium, Subscription pricing models
The starting price of Reptrics is $1,500/Month
Ready to try it?
Get started with Reptrics
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].