ReviewTrackers Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2ReviewTrackers offers custom pricing plan
Ashley Homestore
Rural King
Evo
Fit Athletic Club
ZiebartTrusted by teams including Ashley Homestore
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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Spotsaas Analysis for ReviewTrackers
ReviewTrackers is a reputation management software used by marketing teams in large enterprises to efficiently handle reviews across multiple locations. With a 4.4/5 rating from 162 reviews, it is broadly validated as a reliable tool for managing online reputation.
The software excels in providing a centralized platform, allowing users to manage location reviews efficiently, which saves considerable time and effort. Its user-friendly interface and intuitive design make navigation straightforward, enhancing the overall user experience. However, users report a delay in extracting reviews, especially with large files, which can lead to synchronization issues.
Quick facts about ReviewTrackers
What is ReviewTrackers?
ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competition's customers are saying, leverage social media for targeted marketing and customer engagement, and grow business through reputation management.
Pricing
ReviewTrackers offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
ReviewTrackers Software Demo
ReviewTrackers was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ReviewTrackers
- Team types
- Large Enterprises, Medium Business
Why teams choose ReviewTrackers
Centralizes all reviews, making management straightforward and efficient.
Engages customers through targeted social media and email campaigns.
Provides insights into competitors' customer feedback for strategic planning.
Is ReviewTrackers right for you?
What buyers should know before shortlisting ReviewTrackers
ReviewTrackers is a powerful reputation management tool that stands out for its ability to streamline the process of managing multiple location reviews. Users appreciate the aggregation feature that centralizes all reviews, making it effortless to respond promptly across various platforms.
The platform's ease of use and efficient reporting functionality are highlighted as key strengths. Additionally, the capability to filter out responded and unresponded reviews simplifies the process of ensuring timely responses.
While some users expressed minor frustrations like delayed review updates or limitations in customizing review requests, the overall sentiment remains positive. ReviewTrackers has proven to be a valuable resource for businesses aiming to enhance their online reputation and customer service.
With its user-friendly interface and comprehensive tracking capabilities, ReviewTrackers emerges as a reliable solution for companies seeking to manage and improve their online presence effectively.
ReviewTrackers pros and cons
- ReviewTrackers pros
Centralizes all reviews, making management straightforward and efficient.
Engages customers through targeted social media and email campaigns.
Provides insights into competitors' customer feedback for strategic planning.
- ReviewTrackers cons
May require training to fully utilize all features.
Customization options may be limited for specific needs.
Ready to try it?
Get started with ReviewTrackers
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare ReviewTrackers side-by-side with top Reputation Management Software alternatives.
What is the pricing of ReviewTrackers?
ReviewTrackers uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ReviewTrackers Pricing Plans
Lite
Analytics and dashboards
Mobile app
Alerts
Unlimited users
Self-support
Show more +
Starter
Includes features of Lite plan, plus
Review requests and responses
Testimonial review widget
Popular keywords and alerts
Net promoter score
Show more +
Essentials
Includes features of Starter plan, plus
Customer experience analysis
Competitor reports
Varied review widgets
Unlimited users
Show more +
Platinum
Includes features of Essential plan, plus
Custom reports
Enhanced security
API access
Unlimited users
Show more +
ReviewTrackers reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 93 reviews, with strong overall satisfaction.
What buyers like
- Centralizes review management across all locations, saving time over checking sources individually.
- Interface is straightforward to navigate.
- Aggregates reviews from multiple sources into one view.
Common complaints
- Delay in extracting reviews, particularly with large files, leading to potential synchronization issues.
- Limited integrations with platforms such as Yelp reduce coverage for cross-channel review management.
- Complexity in customizing email content for review requests, affecting the effectiveness of soliciting reviews.
Are you using ReviewTrackers?
What users are saying
AU
Anonymous User
02/15/24
"Great, easy way to manage tons of location reviews"
What do you like best about ReviewTrackers? The ability to see all of our locations in one spot. Also our AMAZING rep Anna H! What do you dislike ...
Read more
AU
Anonymous User
02/15/24
"Great, easy way to manage tons of location reviews"
What do you like best about ReviewTrackers? The ability to see all of our locations in one spot. Also our AMAZING rep Anna H! What do you dislike ...
Read more
AU
Anonymous User
08/31/23
"Easy to setup, Easy to use"
What do you like best about ReviewTrackers? The aggregation feature is great. I can easily see reviews all in one place and don't have to worry about ...
Read more
AU
Anonymous User
08/31/23
"Easy to setup, Easy to use"
What do you like best about ReviewTrackers? The aggregation feature is great. I can easily see reviews all in one place and don't have to worry about ...
Read more
MM
Monica M
07/27/23
"Review resource needed for your company!"
What do you like best about ReviewTrackers? At my company, reputation and reputation management is key. Review trackers gives us the opportunity to ...
Read more
MM
Monica M
07/27/23
"Review resource needed for your company!"
What do you like best about ReviewTrackers? At my company, reputation and reputation management is key. Review trackers gives us the opportunity to ...
Read more
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What are the features of ReviewTrackers?
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ReviewTrackers security and data handling
Key compliance certifications and security features for IT and security teams evaluating ReviewTrackers.
Certifications
Security features
Developer & data
Alternatives to ReviewTrackers
ReviewTrackers Customers
Ashley Homestore
Rural King
Evo
Fit Athletic Club
Ziebart
Wood Partners
Ardent Health Services
Hwy55
ReviewTrackers Support Options
Frequently Asked Questions About ReviewTrackers
Common questions buyers ask before choosing ReviewTrackers.
ReviewTrackers is a Reputation Management Software. ReviewTrackers offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.
Buyers commonly note the following limitations of ReviewTrackers: May require training to fully utilize all features.; Customization options may be limited for specific needs.; Pricing can be a barrier for smaller businesses..
Some top alternatives to ReviewTrackers includes ReviewBuzz, BirdEye, Reputation.com, Trustpilot and ReviewRev.
ReviewTrackers offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by ReviewTrackers. You can visit ReviewTrackers pricing page to get the latest pricing.
Ready to try it?
Get started with ReviewTrackers
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].