9.1
Spot Score
GoSite Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market
Free Plan Available
GDPR
SOC 2GoSite offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for GoSite
GoSite is a reputation management software primarily used by small business owners and customer service teams. With a rating of 3.5/5 from 109 reviews, it suggests a mixed reception, indicating that while some users find value, others may encounter issues.
The platform's all-in-one business capabilities and easy website customization are particularly beneficial for small service-based businesses and local retail shops. However, potential users should be aware that its reputation management features are limited, which could be a drawback for those seeking comprehensive solutions in this area.
Quick facts about GoSite
What is GoSite?
GoSite is an all-in-one platform for small businesses, facilitating customers to find, book, and pay for services. The platform is easy to use and customize, allowing you to build your website with drag-and-drop editor. Manage your team's schedule, client bookings and grow your business with integrations like QuickBooks, Gmail, Outlook and Google My Business. On top of that, you get 24/7 customer bookings, tablet and smartphone support for Android
Pricing
GoSite offers custom pricing plan
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
GoSite Software Demo
GoSite was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider GoSite
- Use cases
- Small service-based businesses, Local retail shops, Freelancers and individual professionals
- Team types
- Small business owners, Customer service teams
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose GoSite
Ease of use with drag-and-drop website builder
All-in-one platform consolidating scheduling, payments, and customer management
Integration with popular tools like QuickBooks, Gmail, and Google My Business
Is GoSite right for you?
Best for small service businesses needing easy scheduling and payment integration.
Choose GoSite if
- You run a small service-based business or local retail shop with up to 200 employees.
- You want a simple, drag-and-drop website builder combined with booking and payment features.
- You need integrations with QuickBooks, Gmail, Outlook, and Google My Business for streamlined operations.
Consider alternatives if
- You represent a large enterprise requiring complex workflows and advanced customization.
- You need highly responsive customer support and a platform with minimal technical glitches.
What buyers should know before shortlisting GoSite
GoSite has received mixed feedback, with some users expressing frustration over customer service and technical issues. However, amidst these challenges, there are notable strengths to highlight.
Users have praised the platform for its ease of use and ability to streamline business operations. The integrated tools and services in one app have been particularly appreciated by users who prefer a consolidated approach to managing their business online.
While there have been complaints about glitches and communication difficulties, the functionality of GoSite's platform for tasks like sending messages and processing payments has been positively acknowledged. The potential for improvement in customer service responsiveness and technical support has been highlighted, suggesting room for growth in these areas to enhance user experience further.
In conclusion, GoSite offers a platform that simplifies website management and business operations, making it a valuable tool for users seeking efficiency and convenience. Addressing the areas of concern raised by users could further solidify its position as a comprehensive solution for businesses.
GoSite pros and cons
- GoSite pros
Ease of use with drag-and-drop website builder
All-in-one platform consolidating scheduling, payments, and customer management
Integration with popular tools like QuickBooks, Gmail, and Google My Business
- GoSite cons
Customer service responsiveness issues
Technical glitches impacting user experience
Ready to try it?
Get started with GoSite
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare GoSite side-by-side with top Reputation Management Software alternatives.
What is the pricing of GoSite?
GoSite uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
GoSite reviews and ratings
Buyer sentiment
Users appreciate GoSite's ease of use and integrated features but express frustration with customer support and technical reliability.
What buyers like
- Ease of use
- Integration of multiple business functions
- Streamlined scheduling and booking
Common complaints
- Customer service issues
- Technical glitches
What users are saying
CR
Chris R
09/03/24
GoSite is THE biggest business mistake I've made
The website that GoSite made for my business was so badly designed and so badly managed that I designed my own. I asked to cancel with GoSite but ...
Read more
CR
Chris R
09/03/24
GoSite is THE biggest business mistake I've made
The website that GoSite made for my business was so badly designed and so badly managed that I designed my own. I asked to cancel with GoSite but ...
Read more
4
4246842
09/01/24
Horrible glitchy software
Horrible glitchy software, it’ll highjack your other software and never get it back. You’ve been warned!
4
4246842
09/01/24
Horrible glitchy software
Horrible glitchy software, it’ll highjack your other software and never get it back. You’ve been warned!
MV
Mikhail Velez
08/23/24
Terrible Experience with GoSite
Terrible Experience with GoSite I had high hopes for GoSite, but unfortunately, my experience was nothing short of disappointing. First off, the ...
Read more
MV
Mikhail Velez
08/23/24
Terrible Experience with GoSite
Terrible Experience with GoSite I had high hopes for GoSite, but unfortunately, my experience was nothing short of disappointing. First off, the ...
Read more
What are the features of GoSite?
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GoSite security and data handling
Key compliance certifications and security features for IT and security teams evaluating GoSite.
Certifications
Security features
Developer & data
Alternatives to GoSite
GoSite Support Options
Frequently Asked Questions About GoSite
Common questions buyers ask before choosing GoSite.
GoSite is a Reputation Management Software. GoSite offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.
GoSite is a strong fit if: You run a small service-based business or local retail shop with up to 200 employees.; You want a simple, drag-and-drop website builder combined with booking and payment features.. Consider alternatives if: You represent a large enterprise requiring complex workflows and advanced customization.; You need highly responsive customer support and a platform with minimal technical glitches..
Buyers commonly note the following limitations of GoSite: Customer service responsiveness issues; Technical glitches impacting user experience; Limited advanced customization options.
Some top alternatives to GoSite includes ReviewBuzz, Reputation.com, Review Showcase, Guestmeter and ReviewGain.
GoSite offers Freemium, Quotation Based pricing models
The starting price is not disclosed by GoSite. You can visit GoSite pricing page to get the latest pricing.
Ready to try it?
Get started with GoSite
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].