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9.1

Spot Score

Broadly - Reputation Management Software

Broadly Review: Is It The Right Reputation Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR

4.7

246 verified reviews
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Broadly offers custom pricing plan

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SpotSaaS Analysis for Broadly

Broadly is a reputation management software used by reputation managers and marketing teams in companies with 51-500 employees and larger enterprises. With a rating of 4.7 out of 5 from 246 user reviews, it is broadly validated as a reliable tool for managing digital reputations effectively.

The platform excels in real-time reputation monitoring, offering user-friendly and comprehensive management tools that make it accessible for customer experience teams and healthcare providers. However, it falls short in providing advanced analytics, which could be a limitation for those needing deeper insights.

Quick facts about Broadly

Rating4.7/5 (246 reviews) | SpotScore: 9.1/10Best forReputation managers, marketing teamsPricingQuote-based — contact salesDeploymentBrowser Based, Android, iOSTop strengthReal-time reputation monitoringWatch-outLimited advanced analytics

What is Broadly?

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online platform. Broadly lets businesses proactively monitor and manage their reputation in real-time.

Pricing

  • Broadly offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Broadly Software Demo

Broadly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Broadly

Use cases
Customer service teams, Local businesses, Healthcare providers
Team types
Reputation managers, Marketing teams
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Broadly

  • Real-time reputation monitoring

  • Comprehensive platform for managing digital reputation

  • Convenient online interface

Is Broadly right for you?

Best for mid-to-large businesses needing real-time, comprehensive reputation management.

Choose Broadly if

  • You manage reputation for local businesses or healthcare providers with 50+ employees.
  • Your team requires proactive, real-time monitoring and flexible workflow configuration.
  • You want a comprehensive platform that covers all digital reputation issues in one place.

Consider alternatives if

  • You are a freelancer or solo entrepreneur seeking simple, low-complexity tools.
  • You need transparent, fixed pricing rather than quotation-based pricing.

What buyers should know before shortlisting Broadly

Broadly provides a robust platform for managing digital reputations in real-time. Its comprehensive tools and proactive strategies make it an excellent choice for businesses looking to stay ahead of reputation challenges.

Pros and cons

Broadly pros and cons

  • Broadly pros
  • Real-time reputation monitoring

  • Comprehensive platform for managing digital reputation

  • Convenient online interface

  • Broadly cons
  • Pricing is quotation-based and not publicly available

  • Limited information on specific use cases and integrations

4.7/5 rating

Ready to try it?

Get started with Broadly

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Broadly side-by-side with top Reputation Management Software alternatives.

ReviewBuzz
Reputation Desk
Reputation.com
+7 more
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What is the pricing of Broadly?

Broadly uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingBroadly offers custom pricing
Pricing Model
Quotation Based

Broadly reviews and ratings

Buyer sentiment

Buyers generally express high satisfaction with Broadly’s effectiveness in managing digital reputation, praising its real-time monitoring and comprehensive features.

What buyers like

  • Effectiveness in reputation management
  • Real-time monitoring capabilities
  • User-friendly online platform

Common complaints

  • Lack of pricing transparency
  • Complexity for small businesses

4.7

Excellent

Based on 246 ratings & 0 reviews

What are the features of Broadly?

29%

Feature coverage

8 of 28 tracked features

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…

Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…

Gamification is the technique of introducing game aspects into non-game environments to boost engagement, such as a website, online communit…

Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…

Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…

Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…

Security & Compliance

Broadly security and data handling

Key compliance certifications and security features for IT and security teams evaluating Broadly.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Broadly Support Options

Customer ServiceBusiness HoursOnline
LocationCalifornia, United States

Frequently Asked Questions About Broadly

Common questions buyers ask before choosing Broadly.

Broadly is a Reputation Management Software. Broadly offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Gamification and many more functionalities.

Broadly is a strong fit if: You manage reputation for local businesses or healthcare providers with 50+ employees.; Your team requires proactive, real-time monitoring and flexible workflow configuration.. Consider alternatives if: You are a freelancer or solo entrepreneur seeking simple, low-complexity tools.; You need transparent, fixed pricing rather than quotation-based pricing..

Buyers commonly note the following limitations of Broadly: Pricing is quotation-based and not publicly available; Limited information on specific use cases and integrations; May be complex for very small businesses or solo users.

Some top alternatives to Broadly includes ReviewBuzz, Reputation Desk, Reputation.com, Guestmeter and ReviewGain.

Broadly offers Quotation Based pricing model

We don't have information regarding integrations of the Broadly as of now.

The starting price is not disclosed by Broadly. You can visit Broadly pricing page to get the latest pricing.

Ready to try it?

Get started with Broadly

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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