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8.7

Spot Score

Starfish Reviews - Reputation Management Software

Starfish Reviews Review: Is It The Right Reputation Management Software For Your Team?

Best for SMB teams · Mid-market

Free Trial & Free Plan Available

GDPR
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Starts from $3.99 / Month, also offers free forever plan

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SpotSaaS Analysis for Starfish Reviews

Starfish Reviews is a reputation management software primarily used by customer service teams, marketing managers, and small business owners. With a rating of 4.6/5 from 15 reviews, it is broadly validated, indicating strong user satisfaction among its niche audience.

Users praise Starfish Reviews for its smooth ordering process and the responsive customer support that proves invaluable during urgent situations. However, newcomers might find the extensive features and customizations complex without adequate support, which could be a hurdle for those unfamiliar with such tools.

Quick facts about Starfish Reviews

Rating4.6/5 (15 reviews) | SpotScore: 8.7/10Best forSmall business owners, marketing managersPricingFree tier available, paid plans publicDeploymentBrowser BasedTop strengthResponsive and helpful customer supportWatch-outComplex features for newcomers

What is Starfish Reviews?

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of local companies for everyone to see.

Pricing

  • Starts from $3.99 / Month

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

GDPR
  • Data residency:🇺🇸

Starfish Reviews Software Demo

Starfish Reviews was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Starfish Reviews

Use cases
Local businesses seeking reputation management, Freelancers building personal brand credibility, Small to medium businesses focused on customer retention
Team types
Customer service teams, Marketing managers
Company size
1-50 employees, 51-500 employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Starfish Reviews

  • Highly responsive and helpful customer support

  • Seamless ordering process with early delivery exceeding expectations

  • Effective plugin for generating passive income and improving customer retention

Is Starfish Reviews right for you?

Best for SMBs seeking responsive reputation management with retention plugins.

Choose Starfish Reviews if

  • You are a local business or freelancer needing to build or improve online reputation.
  • You want a platform with highly responsive customer support and easy ordering.
  • You value a plugin that drives passive income and enhances customer retention.

Consider alternatives if

  • You require extensive app integrations and advanced customization options.
  • You lack dedicated support resources to manage a moderately complex feature set.

What buyers should know before shortlisting Starfish Reviews

Starfish Reviews has garnered a lot of positive feedback from users in the past year. Customers have highlighted the excellent service provided, with swift responses and great support from the team.

One of the standout features is the ability to compare print sizes and edit photos easily, resulting in pleasant surprises with the quality of prints. The plugin has been described as a game-changer for businesses, helping with website reviews and customer retention.

The hands-on support from the Starfish team has been commended for being quick and efficient, ensuring any issues are resolved promptly. While some users have experienced minor problems, the responsive support team has always come through, turning potential cons into positives.

Overall, Starfish Reviews is seen as a valuable tool for businesses looking to enhance their online reviews and customer engagement.

Pros and cons

Starfish Reviews pros and cons

  • Starfish Reviews pros
  • Highly responsive and helpful customer support

  • Seamless ordering process with early delivery exceeding expectations

  • Effective plugin for generating passive income and improving customer retention

  • Starfish Reviews cons
  • Feature richness and customization can be complex for newcomers

  • Limited marketplace options for advanced apps and connectors

4.6/5 rating
11 verified reviews
Free trial available

Ready to try it?

Get started with Starfish Reviews

Start your free trial — no credit card required.

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See how it stacks up

Compare Starfish Reviews side-by-side with top Reputation Management Software alternatives.

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Starfish Reviews reviews and ratings

Buyer sentiment

Users generally express high satisfaction with the responsive support and effective reputation management features, though some find the feature set complex initially.

What buyers like

  • Customer support responsiveness
  • Ease of ordering and delivery
  • Plugin effectiveness for retention

Common complaints

  • Complexity for new users
  • Limited advanced app marketplace

4.6

Excellent

Based on 15 ratings & 11 reviews

Rating Distribution

Excellent

(11)

Very Good

(0)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

DS

David Stone

01/19/21

5 out of 5

Excellent service.

Having loaded the photos, I like that the "best" print is shown and you have the option to compare the two sizes, and also edit as well. Having placed ...

Read more

SC

Stephen Carter

12/07/20

5 out of 5

Starfish Helped Me ..... Quickly

Starfish responded immediately and made sure I was helped with a marketing question when I was in a deadline crunch, didn’t pressure me to buy buy ...

Read more

C

Cindy

10/22/20

5 out of 5

This app is core our strategy for…

This app is core our strategy for displaying reviews on our website and search. The team is incredibly responsive to questions and troubleshooting.

RF

Robb Fahrion

05/28/20

5 out of 5

Starfish Reviews is an incredible…

Starfish Reviews is an incredible plugin and one that I recommend for every business if they rely on customer reviews to generate new business. Thanks ...

Read more

PW

PearTree Windows

05/16/20

5 out of 5

Improving my website reviews

Great software.

MC

Mike C.

05/05/20

5 out of 5

This plugin is definitely a game…

This plugin is definitely a game changer for my business. Providing this hands off service can create a small passive income from a lot of customers, ...

Read more

What are the features of Starfish Reviews?

26%

Feature coverage

7 of 27 tracked features

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…

Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…

Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…

Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…

Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…

Security & Compliance

Starfish Reviews security and data handling

Key compliance certifications and security features for IT and security teams evaluating Starfish Reviews.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Starfish Reviews Support Options

Customer ServiceOnline
LocationMidvale, UT - 84047

Connect with Starfish Reviews

Frequently Asked Questions About Starfish Reviews

Common questions buyers ask before choosing Starfish Reviews.

Starfish Reviews is a Reputation Management Software. Starfish Reviews offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.

Starfish Reviews is a strong fit if: You are a local business or freelancer needing to build or improve online reputation.; You want a platform with highly responsive customer support and easy ordering.. Consider alternatives if: You require extensive app integrations and advanced customization options.; You lack dedicated support resources to manage a moderately complex feature set..

Buyers commonly note the following limitations of Starfish Reviews: Feature richness and customization can be complex for newcomers; Limited marketplace options for advanced apps and connectors; Potential learning curve without adequate support.

Some top alternatives to Starfish Reviews includes ReviewBuzz, ReviewInc, Trustpilot, ReviewsOnMyWebsite and ReviewGain.

Starfish Reviews offers Free Trial, Freemium, One-time license, Subscription pricing models

We don't have information regarding integrations of the Starfish Reviews as of now.

The starting price of Starfish Reviews is $3.99/Month

Ready to try it?

Get started with Starfish Reviews

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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