8.7
Spot Score
Revi Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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SpotSaaS Analysis for Revi
Revi is a reputation management software used by marketing teams in large enterprises. With a rating of 2.8/5 from 185 reviews, it presents a mixed reception, indicating that while some users find value, others may have reservations.
Revi excels in automating review management, which streamlines the process of collecting and responding to customer feedback. Its customizable dashboard allows users to tailor their interface to better suit their specific needs, enhancing user experience. However, a notable limitation is its lack of industry-specific features, which might require additional training for some teams to fully use its capabilities.
Quick facts about Revi
What is Revi?
Revi is an automated platform that allows businesses to manage customer reviews with ease. Boasting an array of features, Revi helps to improve search engine rankings, collects customer feedback, and publishes comments on social media platforms, such as Facebook and Twitter. A dashboard allows users to keep track of response rates, analytics, and settings, while the software is customizable to fit any content manager and business type, no matter the industry. In addition, Revi enables businesses to reap the rewards of increased
Best For
Suited for solo users, small teams, SMBs, and enterprise
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Revi Screenshots
Revi was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Revi
- Team types
- Large Enterprises, Medium Business
Why teams choose Revi
Comprehensive review management tools
Strong focus on SEO improvement
Easy integration with social media platforms
Is Revi right for you?
What buyers should know before shortlisting Revi
Revi has garnered positive feedback over the past year, with users emphasizing its effectiveness in collecting customer reviews. Store owners appreciate the flexibility in soliciting feedback from a selected number of customers, ensuring a mix of perspectives.
The platform's visibility of all reviews, regardless of sentiment, adds to its credibility. Users have highlighted Revi's affordability and comparable features to other review systems, making it a cost-effective choice.
The responsive customer support further enhances the user experience. While some negative feedback surfaced regarding limitations in posting reviews for dissatisfied customers, the controlled invitation-only review process was highlighted as a strength by others, ensuring authenticity.
Despite concerns about transparency, overall satisfaction with Revi's functionality and support remains high among users. In conclusion, for businesses seeking a reliable review platform with cost-efficient features and good customer service, Revi may be a valuable asset.
Revi pros and cons
- Revi pros
Comprehensive review management tools
Strong focus on SEO improvement
Easy integration with social media platforms
- Revi cons
Customization may require technical skills
Limited advanced analytics features
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What is the pricing of Revi?
Revi Pricing Plans
Free
50 invitations / month
Automatic emails
Product reviews
Trust Widget
Discount coupon
Show more +
Pro
150 invitations / month
Includes features of Free plan, plus
Rich Snippets
Offline orders and customer emails
Easy Start
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Premium
500 invitations / month
Includes featutes of Pro plan, plus
Google Shopping Reviews (Shopping Ratings)
Multi language
SEO Plus
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Revi reviews and ratings
Buyer sentiment
Buyer sentiment is cautious across 12 reviews, with several recurring concerns in feedback.
What buyers like
- Automated review management
- Customizable dashboard
- Improves SEO rankings
Common complaints
- Limited industry-specific features
- May require training
- Basic analytics
What users are saying
E
Eloisa
01/18/21
Como propietaria de una tienda online
Como propietaria de una tienda online, llevo utilizando la herramienta de Revi para las valoraciones de nuestros clientes desde hace más de dos años y ...
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LB
Laura Blasco
01/18/21
Recomendada 100%
Llevo varios años con este sistema y año tras año han ido creciendo y mejorando sus prestaciones. Probablemente, las opiniones negativas vienen de ...
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E
Edu
09/25/20
Lo tengo en mi ecommerce más de un año…
Lo tengo en mi ecommerce más de un año ya y funciona muy bien. Además la atención al cliente es muy buena, que se agradece. Comparado con otros ...
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FA
Ferran Arricivita
06/15/20
Revi no parece fiable
He tenido una mala experiencia de compra en Tiendas MGI y Revi no me permite opinar.¿Solo pueden opinar los clientes satisfechos en Revi?¿Es porque ...
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GS
Gerardo Sutrun Cosse
04/25/20
Administramos una tienda online y…
Administramos una tienda online y tenemos implementado el sistema de Revi, es genial y funciona muy bien. El soporte y la atención es buena.
LB
Laura Blasco
03/23/20
Sencillo y fácil
Tuve una mala experiencia con otro sistema de opiniones pero las personas que gestionan REVI me ofrecieron una solución rápida y sencilla. Recomiendo ...
Read more
What are the features of Revi?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Revi security and data handling
Key compliance certifications and security features for IT and security teams evaluating Revi.
Certifications
Developer & data
Alternatives to Revi
Revi Support Options
Frequently Asked Questions About Revi
Common questions buyers ask before choosing Revi.
Revi is a Reputation Management Software. Revi offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.
Buyers commonly note the following limitations of Revi: Customization may require technical skills; Limited advanced analytics features; Not suitable for very large enterprises.
Some top alternatives to Revi includes ReviewBuzz, Reputation Desk, Reputation.com, Review Showcase and ReviewGain.
Revi offers Freemium, Subscription pricing models
The starting price is not disclosed by Revi. You can visit Revi pricing page to get the latest pricing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].