8.7
SpotScore
Revi Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Buyer feedback
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Spotsaas Analysis for Revi
Revi at 2.8/5 from 185 reviews and SpotScore 8.7 is built for marketing teams in large enterprises managing customer feedback at scale. The platform automates review collection and response workflows, reducing manual touchpoints across multiple feedback channels. A key limitation is the absence of industry-specific templates, which means teams in regulated sectors may need custom configuration to meet compliance requirements.
Reputation management software helps organizations monitor, collect, and respond to customer reviews across web properties and review sites. The primary workflow it replaces is manual review monitoring and response coordination, typically reducing response time from days to hours.
Quick picks:
What is Revi?
Revi is an automated platform that allows businesses to manage customer reviews with ease. Boasting an array of features, Revi helps to improve search engine rankings, collects customer feedback, and publishes comments on social media platforms, such as Facebook and Twitter. A dashboard allows users to keep track of response rates, analytics, and settings, while the software is customizable to fit any content manager and business type, no matter the industry. In addition, Revi enables businesses to reap the rewards of increased
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Revi Screenshots
Revi was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Revi
- Team types
- Large Enterprises, Medium Business
Why teams choose Revi
Comprehensive review management tools
Strong focus on SEO improvement
Easy integration with social media platforms
Is Revi right for you?
What buyers should know before shortlisting Revi
Revi's core strength is its invitation-only review collection model, which prevents spam and ensures authentic feedback. Store owners can selectively invite customers to submit reviews, controlling the volume and quality of responses.
The platform displays all reviews—positive and negative—without filtering, which builds trust with potential customers reading them. Revi's pricing is competitive relative to similar review platforms, and its support team responds quickly to setup and troubleshooting questions.
Before shortlisting Revi, verify two specific limitations in a demo. First, the platform has restricted options for responding to negative reviews—you cannot post detailed replies to dissatisfied customers, only acknowledge them.
Second, check whether Revi's review widgets integrate cleanly with your specific e-commerce platform (Shopify, WooCommerce, custom sites) since integration depth varies. Confirm that the invitation-only model matches your review volume goals; if you need high-volume, unsolicited reviews, this constraint may not fit your strategy.
Review the pricing tiers carefully to ensure the feature set at your expected review volume doesn't exceed budget.
Revi pros and cons
- Revi pros
Comprehensive review management tools
Strong focus on SEO improvement
Easy integration with social media platforms
- Revi cons
Customization may require technical skills
Limited advanced analytics features
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Still comparing?
See how it stacks up
Compare Revi side-by-side with top Reputation Management Software alternatives.
What is the pricing of Revi?
Revi Pricing Plans
Free
50 invitations / month
Automatic emails
Product reviews
Trust Widget
Discount coupon
Show more +
Pro
150 invitations / month
Includes features of Free plan, plus
Rich Snippets
Offline orders and customer emails
Easy Start
Show more +
Premium
500 invitations / month
Includes featutes of Pro plan, plus
Google Shopping Reviews (Shopping Ratings)
Multi language
SEO Plus
Show more +
Weighing your options?
Not sure if Revi fits your budget?
Revi reviews and ratings
Buyer sentiment
Buyer sentiment is cautious across 12 reviews, with several recurring concerns in feedback.
What buyers like
- Automated review management
- Customizable dashboard
- Improves SEO rankings
Common complaints
- Limited industry-specific features
- May require training
- Basic analytics
Are you using Revi?
What users are saying
E
Eloisa
01/18/21
Como propietaria de una tienda online
Como propietaria de una tienda online, llevo utilizando la herramienta de Revi para las valoraciones de nuestros clientes desde hace más de dos años y ...
Read more
LB
Laura Blasco
01/18/21
Recomendada 100%
Llevo varios años con este sistema y año tras año han ido creciendo y mejorando sus prestaciones. Probablemente, las opiniones negativas vienen de ...
Read more
E
Edu
09/25/20
Lo tengo en mi ecommerce más de un año…
Lo tengo en mi ecommerce más de un año ya y funciona muy bien. Además la atención al cliente es muy buena, que se agradece. Comparado con otros ...
Read more
FA
Ferran Arricivita
06/15/20
Revi no parece fiable
He tenido una mala experiencia de compra en Tiendas MGI y Revi no me permite opinar.¿Solo pueden opinar los clientes satisfechos en Revi?¿Es porque ...
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GS
Gerardo Sutrun Cosse
04/25/20
Administramos una tienda online y…
Administramos una tienda online y tenemos implementado el sistema de Revi, es genial y funciona muy bien. El soporte y la atención es buena.
LB
Laura Blasco
03/23/20
Sencillo y fácil
Tuve una mala experiencia con otro sistema de opiniones pero las personas que gestionan REVI me ofrecieron una solución rápida y sencilla. Recomiendo ...
Read more
- See if Revi fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Revi?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Revi security and data handling
Key compliance certifications and security features for IT and security teams evaluating Revi.
Certifications
Developer & data
Alternatives to Revi
Revi Support Options
Frequently Asked Questions About Revi
Common questions buyers ask before choosing Revi.
Revi is a Reputation Management Software. Revi offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.
Buyers commonly note the following limitations of Revi: Customization may require technical skills; Limited advanced analytics features; Not suitable for very large enterprises.
Some top alternatives to Revi includes ReviewBuzz, Reputation Desk, Reputation.com, Review Showcase and ReviewGain.
Revi offers Freemium, Subscription pricing models
The starting price is not disclosed by Revi. You can visit Revi pricing page to get the latest pricing.
Ready to try it?
Get started with Revi
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
