8.7
Spot Score
Mentionlytics Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $29 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Mentionlytics
Mentionlytics is a reputation management software used by marketing managers and social media teams in small to medium businesses. With a 4.9/5 rating from 77 user reviews, it is broadly validated as a reliable tool for brand reputation management and social media monitoring.
Users praise Mentionlytics for its easy-to-use interface, which provides comprehensive coverage and instant alerts, making monitoring efficient and straightforward. The excellent customer support is another highlight, noted for being attentive and responsive to user needs. However, some users find the interface dated and desire better customization options, such as highlighting more important mentions.
Quick facts about Mentionlytics
What is Mentionlytics?
Mentionlytics is the a powerful platform for understanding and managing how reputation spreads online. With Mentionlytics, user will have quick and intuitive access to sources that are driving conversations in real time. Just like Nielsen TV Ratings do for TV programming, Mentionlytics provides social media analytics based on powerful measurement tools.
Pricing
Starts from $29 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Mentionlytics Screenshots
Mentionlytics was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mentionlytics
- Use cases
- Brand reputation management, Social media monitoring, Marketing and PR agencies
- Team types
- Marketing managers, Social media teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Mentionlytics
Excellent and responsive customer support
Easy-to-use interface with comprehensive coverage and instant alerts
Affordable pricing offering great value for money
Is Mentionlytics right for you?
Best for small to medium businesses managing brand reputation with real-time social monitoring.
Choose Mentionlytics if
- You need an easy-to-use platform with quick access to real-time online mentions.
- Your team values excellent customer support and affordable pricing with good value.
- You want customizable reports and branded templates for marketing or PR purposes.
Consider alternatives if
- Your enterprise requires advanced Boolean logic for complex topic setups.
- You rely heavily on mobile app functionality with robust features.
What buyers should know before shortlisting Mentionlytics
Mentionlytics proves to be a valuable asset for businesses seeking efficient social media monitoring and brand reputation management. With a user-friendly interface and excellent customer support, users appreciate its ease of use and accessibility.
The platform's comprehensive coverage and customizable features stand out, offering a bird's eye overview of online mentions and real-time alerts, ultimately saving time and effort. While some users may desire more customization options or historical data integration, Mentionlytics excels in delivering tailored solutions and responsive support.
The platform's cost-effectiveness compared to competitors is commendable, making it a popular choice for tracking social media performance and generating meaningful insights. Overall, Mentionlytics provides a modern, user-friendly experience with valuable analytics and reliable support, positioning it as a standout tool for effective social media monitoring and brand management.
Mentionlytics pros and cons
- Mentionlytics pros
Excellent and responsive customer support
Easy-to-use interface with comprehensive coverage and instant alerts
Affordable pricing offering great value for money
- Mentionlytics cons
User interface feels dated and lacks advanced customization options
Mobile app has limited capabilities compared to desktop
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What is the pricing of Mentionlytics?
Mentionlytics Pricing Plans
StartUp
$29
/Month
3 Keywords
1K Mentions / mo
100K Queries / mo
12 hours Update
1 Brand Accounts
Show more +
Essential
$99
/Month
8 Keywords
15K Mentions / mo
1Μ Queries / mo
6 hours Update
1 Brand Accounts
Show more +
Advanced
$189
/Month
15 Keywords
30K Mentions / mo
Unlimited Queries / mo
Continuous Update
1 Brand Accounts
Show more +
Pro
$299
/Month
25 Keywords
60K Mentions / mo
Unlimited Queries / mo
Continuous Update
Up to 2 Brand Accounts
Show more +
Mentionlytics reviews and ratings
Buyer sentiment
Users generally praise Mentionlytics for its ease of use, excellent support, and affordability, while noting some limitations in UI customization, mobile app functionality, and sentiment accuracy.
What buyers like
- Customer support
- Ease of use
- Value for money
Common complaints
- User interface limitations
- Mobile app functionality
What users are saying
AU
Anonymous User
10/02/23
"Great value for money and Excellent support team."
What do you like best about Mentionlytics? Appreciate all the support given by Ifigeneia and Betty from the support team. Look forward to work with ...
Read more
SH
Sarah H
08/01/23
"Fabulous!"
What do you like best about Mentionlytics? It is so easy and accessible! We love the customer support and always feel like we are taken seriously when ...
Read more
CR
Chaque R
05/15/23
"Mentionlytics: Your guardian angel"
What do you like best about Mentionlytics? Oh, Mentionlytics, my daily dose of digital magic! This tool is like having an eagle-eyed guardian angel, ...
Read more
EK
eleni k
04/05/23
"Very satisfied. Has greatly helped our company"
What do you like best about Mentionlytics? The tool is very sophisticated and helpful. The people in Mentionlytics are also very helpful and have been ...
Read more
AG
Andrea G
03/30/23
"Mentionlytics for Media Monitoring"
What do you like best about Mentionlytics? How comprehensive the coverage is, the clear and colorful overview which allow to have a bird eye overview ...
Read more
GS
Gabriel S
02/21/23
"Intuitive, Robust, Comprehensive, Greater ROI than Competitors"
What do you like best about Mentionlytics? Instant alerts are a huge time-saver. Extensive scouring of third-party sites and social channels finds ...
Read more
What are the features of Mentionlytics?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Mentionlytics security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mentionlytics.
Certifications
Security features
Developer & data
Alternatives to Mentionlytics
Mentionlytics Support Options
Frequently Asked Questions About Mentionlytics
Common questions buyers ask before choosing Mentionlytics.
Mentionlytics is a Reputation Management Software. Mentionlytics offers Social Media Metrics, Review Monitoring, Response Management, Campaign Management, Sentiment Analysis and many more functionalities.
Mentionlytics is a strong fit if: You need an easy-to-use platform with quick access to real-time online mentions.; Your team values excellent customer support and affordable pricing with good value.. Consider alternatives if: Your enterprise requires advanced Boolean logic for complex topic setups.; You rely heavily on mobile app functionality with robust features..
Buyers commonly note the following limitations of Mentionlytics: User interface feels dated and lacks advanced customization options; Mobile app has limited capabilities compared to desktop; Sentiment analysis can be inaccurate, especially with sarcasm.
Some top alternatives to Mentionlytics includes Convuent, ReviewBuzz, ReviewInc, Reputation.com and ReviewGain.
Mentionlytics offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Mentionlytics is $29/Month
Ready to try it?
Get started with Mentionlytics
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].