8.7
SpotScore
Mentionlytics Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $29 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Mentionlytics
Mentionlytics at 4.9/5 from 77 reviews and SpotScore 8.7 serves marketing managers and social media teams at small to medium businesses that need brand monitoring and social listening in one platform. The software delivers instant alerts across social channels and provides comprehensive mention coverage. Users report that the interface is straightforward to navigate, though some find it visually dated and want more granular filtering options for high-priority mentions.
Reputation management software monitors brand mentions across social media and review sites, alerting teams to customer feedback in real time. The primary workflow replaces manual social listening with automated monitoring that reduces response time to customer sentiment.
Quick picks:
What is Mentionlytics?
Mentionlytics is the a powerful platform for understanding and managing how reputation spreads online. With Mentionlytics, user will have quick and intuitive access to sources that are driving conversations in real time. Just like Nielsen TV Ratings do for TV programming, Mentionlytics provides social media analytics based on powerful measurement tools.
Pricing
Starts from $29 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Mentionlytics Screenshots
Mentionlytics was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mentionlytics
- Use cases
- Brand reputation management, Social media monitoring, Marketing and PR agencies
- Team types
- Marketing managers, Social media teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Mentionlytics
Excellent and responsive customer support
Easy-to-use interface with comprehensive coverage and instant alerts
Affordable pricing offering great value for money
Is Mentionlytics right for you?
Best for small to medium businesses managing brand reputation with real-time social monitoring.
Choose Mentionlytics if
- You need an easy-to-use platform with quick access to real-time online mentions.
- Your team values excellent customer support and affordable pricing with good value.
- You want customizable reports and branded templates for marketing or PR purposes.
Consider alternatives if
- Your enterprise requires advanced Boolean logic for complex topic setups.
- You rely heavily on mobile app functionality with robust features.
What buyers should know before choosing Mentionlytics
Mentionlytics proves to be a valuable asset for businesses seeking efficient social media monitoring and brand reputation management. With a user-friendly interface and excellent customer support, users appreciate its ease of use and accessibility.
The platform's comprehensive coverage and customizable features stand out, offering a bird's eye overview of online mentions and real-time alerts, ultimately saving time and effort. While some users may desire more customization options or historical data integration, Mentionlytics excels in delivering tailored solutions and responsive support.
The platform's cost-effectiveness compared to competitors is commendable, making it a popular choice for tracking social media performance and generating meaningful insights. Overall, Mentionlytics provides a modern, user-friendly experience with valuable analytics and reliable support, positioning it as a standout tool for effective social media monitoring and brand management.
Mentionlytics pros and cons
- Mentionlytics pros
Excellent and responsive customer support
Easy-to-use interface with comprehensive coverage and instant alerts
Affordable pricing offering great value for money
- Mentionlytics cons
User interface feels dated and lacks advanced customization options
Mobile app has limited capabilities compared to desktop
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What is the pricing of Mentionlytics?
Mentionlytics Pricing Plans
StartUp
$29
/Month
3 Keywords
1K Mentions / mo
100K Queries / mo
12 hours Update
1 Brand Accounts
Show more +
Essential
$99
/Month
8 Keywords
15K Mentions / mo
1Μ Queries / mo
6 hours Update
1 Brand Accounts
Show more +
Advanced
$189
/Month
15 Keywords
30K Mentions / mo
Unlimited Queries / mo
Continuous Update
1 Brand Accounts
Show more +
Pro
$299
/Month
25 Keywords
60K Mentions / mo
Unlimited Queries / mo
Continuous Update
Up to 2 Brand Accounts
Show more +
Weighing your options?
Not sure if Mentionlytics fits your budget?
Mentionlytics reviews and ratings
Buyer sentiment
Users generally praise Mentionlytics for its ease of use, excellent support, and affordability, while noting some limitations in UI customization, mobile app functionality, and sentiment accuracy.
What buyers like
- Customer support
- Ease of use
- Value for money
Common complaints
- User interface limitations
- Mobile app functionality
Are you using Mentionlytics?
- See if Mentionlytics fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Mentionlytics?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Mentionlytics security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mentionlytics.
Certifications
Security features
Developer & data
Alternatives to Mentionlytics
Mentionlytics Support Options
Frequently Asked Questions About Mentionlytics
Common questions buyers ask before choosing Mentionlytics.
Mentionlytics is a Reputation Management Software. Mentionlytics offers Social Media Metrics, Review Monitoring, Response Management, Campaign Management, Sentiment Analysis and many more functionalities.
Mentionlytics is a strong fit if: You need an easy-to-use platform with quick access to real-time online mentions.; Your team values excellent customer support and affordable pricing with good value.. Consider alternatives if: Your enterprise requires advanced Boolean logic for complex topic setups.; You rely heavily on mobile app functionality with robust features..
Buyers commonly note the following limitations of Mentionlytics: User interface feels dated and lacks advanced customization options; Mobile app has limited capabilities compared to desktop; Sentiment analysis can be inaccurate, especially with sarcasm.
Some top alternatives to Mentionlytics includes ReviewTrackers, myPresences, FreshReview, Mention and Reputation Desk.
Mentionlytics offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Mentionlytics is $29/Month
Ready to try it?
Get started with Mentionlytics
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].