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Trustpilot - Reputation Management Software

Trustpilot Reviews in July 2026: User Ratings, Pros & Cons

Amplify your reputation, connect with customers.

4

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Starts from $200 / Month, also offers free forever plan

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Trustpilot Reviews & Ratings

4

Very Good

Based on 79567 ratings & 10150 reviews

Are you using Trustpilot?

Rating Distribution

Excellent

(10126)

Very Good

(24)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Trustpilot works best for businesses that need a centralized review aggregation platform and want to display customer feedback across their website and marketing materials. Before shortlisting, verify that the platform's moderation policies align with your tolerance for negative reviews—Trustpilot publishes both positive and negative feedback without filtering, ...Read more

Trustpilot pros and cons

  • Easy to use site, colorful, explanatory, and useful.

  • Great service with fast response time.

  • Allows honest reviews for informed decision-making.

  • Trustworthy and accurate platform for reviews.

  • Some extreme opinions can flood the platform, affecting the credibility of reviews.

  • Limited customization options and advanced functionalities in the platform.

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Showing 1-10 out of 10150

ME

Malcolm Elliott

11/13/24

5 out of 5

Great site we the public need this app…

Great site we the public need this app so we can give feedback on purchasing off online purchases

CP

Cheryl Pryor-Sturgis

11/12/24

5 out of 5

I contacted the company about the…

I contacted the company about the picture( I was not aware it was called Trustpilot nor did or do I care)and was taken care of very quickly and the problem was resolved.I was sorry that the picture was a terrible quality but was tossed out. No one plans to buy something and then find it was horrible quality but I won’t order from this place again for fear of the same. very satisfied with customer service so for tha Thank You.

IL

Iotha lorde

11/12/24

5 out of 5

I have not had much dealings with…

I have not had much dealings with Trustpilot. To be honest I am unsure what I should write that could enhance the company's work. The engineer who came to do the job the morning was very polite and efficient.

AA

Aneela Aziz

11/12/24

5 out of 5

Its very good

Its very good

JH

julia harvey

11/12/24

5 out of 5

Sale of our campervan

Well done Trustpilot. Hope our review was good!

AS

Anup SarKar

11/12/24

5 out of 5

Very nice Experience.

Very nice Experience.

MC

Marina C

11/12/24

5 out of 5

I really commend your review company…

I really commend your review company for giving detailed suggestions on how to rate the company's we use it made just that much easier and saved me time which Is commendable and thoughtful.

SN

Sania Nakyanzi

11/12/24

5 out of 5

Thank you being trusted because I…

Thank you being trusted because I already got my payment. And thank you for not wasting my time I appreciate keep being like this you will get more

J

John

11/12/24

5 out of 5

Trustpilot is trustworthy and accurate

Trustpilot is trustworthy and accurate. I will keep using it after the satisfaction I got in my first attempt to meet it.

BN

Bonnie Ndlovu

11/12/24

5 out of 5

no bad experience

Date of experience: November 12, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].