8.7
SpotScore
Chekkit Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $99 / Month
Chase Orthodontics
BW James Jewellers
RiverBend Medical Clinic
Solar Connection
Wrights Furniture and FlooringTrusted by teams including Chase Orthodontics
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Chekkit
Chekkit at 4.8/5 from 139 reviews and SpotScore 8.7 serves customer support teams and marketing managers at small to medium-sized businesses that need to manage client feedback and online reputation. The platform's straightforward interface reduces setup time for teams managing multiple communication channels. Some users report occasional lag in text features, though this affects a minority of workflows.
Reputation management software helps businesses monitor and respond to customer reviews across multiple platforms. It replaces manual review tracking and consolidates feedback into a single dashboard, improving response time and brand perception metrics.
Quick picks:
What is Chekkit?
Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations to build stronger connections with their existing customers, while also attracting more people to their website. Enterprises can quickly respond to customer inquiries with the Web Chat feature, discuss plans with them via videos and texts, and even receive payments via text. Che
Pricing
Starts from $99 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Chekkit Software Demo
Chekkit was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Chekkit
- Use cases
- Customer experience management, Online reputation management, Small business customer communication
- Team types
- Customer support teams, Marketing managers
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Chekkit
Easy to use interface enabling seamless client communication
Excellent and responsive customer support
Cost-effective pricing providing strong value for small businesses
Is Chekkit right for you?
Best for small businesses needing simple, integrated customer communication tools.
Choose Chekkit if
- You want an easy-to-use platform to manage customer reviews and interactions.
- Your team values responsive customer support and straightforward onboarding.
- You need cost-effective software with integrated webchat, messenger, and video chat.
Consider alternatives if
- Your company requires advanced CRM features like automatic customer tagging.
- You need extensive onboarding support due to complex workflows or large teams.
What buyers should know before shortlisting Chekkit
Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support.
The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and review requests, enhancing online credibility, and streamlining business operations.
While some users mentioned minor issues like lack of direct integration with specific software or occasional lag in messaging features, these drawbacks are overshadowed by Chekkit's overall benefits. The platform's ability to enhance client communication, improve customer satisfaction levels, and simplify review management has been widely appreciated.
Despite a few minor hiccups, Chekkit's positive impact on businesses is evident, making it a valuable asset in the digital management toolkit.
Chekkit pros and cons
- Chekkit pros
Easy to use interface enabling seamless client communication
Excellent and responsive customer support
Cost-effective pricing providing strong value for small businesses
- Chekkit cons
Occasional technical glitches such as lag in text features
Onboarding process can be inconvenient for new users
Ready to try it?
Get started with Chekkit
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Chekkit side-by-side with top Reputation Management Software alternatives.
What is the pricing of Chekkit?
Chekkit Pricing Plans
Weighing your options?
Not sure if Chekkit fits your budget?
Chekkit reviews and ratings
Buyer sentiment
Users generally praise Chekkit for its ease of use, effective communication features, and strong customer support, while noting some minor technical issues and onboarding challenges.
What buyers like
- Ease of use
- Customer support responsiveness
- Affordability
Common complaints
- Technical glitches
- Onboarding complexity
Are you using Chekkit?
What users are saying
JM
Julie M
08/24/23
"Great Podium alternative for your small business"
What do you like best about Chekkit? Ease of use, great customer support, and the price is nice! What do you dislike about Chekkit? We have really ...
Read more
JM
Julie M
08/24/23
"Great Podium alternative for your small business"
What do you like best about Chekkit? Ease of use, great customer support, and the price is nice! What do you dislike about Chekkit? We have really ...
Read more
DB
David B
08/07/23
"Look no further, Chekkit has it all!"
What do you like best about Chekkit? Since using Chekkit, we have communicated more directly with our customers. The tools are all there for ...
Read more
DB
David B
08/07/23
"Look no further, Chekkit has it all!"
What do you like best about Chekkit? Since using Chekkit, we have communicated more directly with our customers. The tools are all there for ...
Read more
AU
Anonymous User
07/27/23
"Got me the help I needed immediately"
What do you like best about Chekkit? Fairly simple to use. Easy to communicate with clients What do you dislike about Chekkit? Not conncdeted directly ...
Read more
AU
Anonymous User
07/27/23
"Got me the help I needed immediately"
What do you like best about Chekkit? Fairly simple to use. Easy to communicate with clients What do you dislike about Chekkit? Not conncdeted directly ...
Read more
- See if Chekkit fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Chekkit?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…
Gamification is the technique of introducing game aspects into non-game environments to boost engagement, such as a website, online communit…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Chekkit security and data handling
Key compliance certifications and security features for IT and security teams evaluating Chekkit.
Certifications
Developer & data
Alternatives to Chekkit
Chekkit Customers
Chase Orthodontics
BW James Jewellers
RiverBend Medical Clinic
Solar Connection
Wrights Furniture and Flooring
Surgo Automotive
Chekkit Support Options
Frequently Asked Questions About Chekkit
Common questions buyers ask before choosing Chekkit.
Chekkit is a Reputation Management Software. Chekkit offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Gamification and many more functionalities.
Chekkit is a strong fit if: You want an easy-to-use platform to manage customer reviews and interactions.; Your team values responsive customer support and straightforward onboarding.. Consider alternatives if: Your company requires advanced CRM features like automatic customer tagging.; You need extensive onboarding support due to complex workflows or large teams..
Buyers commonly note the following limitations of Chekkit: Occasional technical glitches such as lag in text features; Onboarding process can be inconvenient for new users; Limited CRM capabilities, including lack of automatic customer tagging.
Some top alternatives to Chekkit includes ReviewBuzz, Reputation Desk, Reputation.com, Critique and ReviewGain.
Chekkit offers Free Trial, Subscription pricing models
The starting price of Chekkit is $99/Month
Ready to try it?
Get started with Chekkit
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
