Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Product Reviews Software
VideoWise, FeedCheck, and JustReview all post perfect 5.0/5 marks, but each rests on 10 reviews or fewer, so treat those with care. VideoWise leads that group at 5.0/5 from 10 reviews with video-review tools. TrustSpot offers a broader 4.2/5 across 5 reviews. Fakespot draws the most feedback at 98 reviews but a low 2.3/5.
Product reviews software collects, verifies, and displays customer reviews on ecommerce sites. Buyers are ecommerce marketers and store owners looking to build trust and lift conversion with authentic feedback.
Quick picks for Product Reviews Software
- Best overall — VideoWise
- Best for review authenticity checks — TrustSpot
- Best for monitoring marketplace reviews — FeedCheck
- Best free option — JustReview
Who gets the most from Product Reviews Software
- 1Marketing managers at e-commerce businesses seeking to show customer reviews on their websites
- 2Customer experience teams in retail or online service companies aiming to collect and respond to user feedback
- 3Brand or product marketing managers at e-commerce brands needing aggregated competitive review insights across marketplaces
How to choose Product Reviews Software
If you want automated aggregation of reviews including competitor insights, filter by products offering multi-marketplace integration like FeedCheck. For easy website integration and review display, sort by user rating and filter for platforms with strong e-commerce platform compatibility such as TrustSpot. When budget transparency is critical, filter for products with publicly available pricing or free trials.
Our research is independent and data-backed. We review thousands of tools and use real buyer signals — without the hype.
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Commentify
Proactively manage your online reputation and boost sales.
Best for: SMB teams · Mid-market · Enterprise
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What is Commentify?
Introducing Commentify, the ultimate solution for tracking and managing mentions and reviews related to your brand or product. With Commentify, you can now easily monitor your online reputation and boost your sales within the vast landscape of social media platforms and review sites. Are you ...
Read more about CommentifyStarts from $17.00/month when Billed Yearly
Amazely
Empower your brand with effortless social media management.
Best for: SMB teams · Mid-market · Enterprise
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What is Amazely?
Amazely is an AI marketing platform for small businesses that sets up and manages social media profiles on major channels with minimal configuration. It handles content scheduling, post performance analysis, and routine social media tasks, with analytics to inform marketing decisions.
Read more about Amazely
Spotsaas Buyer Intelligence
See the companies researching Product Reviews software right now — while they're still comparing options.
ReviewXpo
Revolutionize customer feedback management with cutting-edge AI technology.
Best for: SMB teams · Mid-market · Enterprise
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What is ReviewXpo?
Introducing ReviewXpo, the ultimate Shopify Reviews App designed to transform how professionals manage customer feedback. Pioneering the way in streamlining review processes, ReviewXpo harnesses the power of cutting-edge AI technology to revolutionize how businesses collect, moderate, and ...
Read more about ReviewXpoStarts from $12.50/month when Billed Yearly, also offers free forever plan
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Reviewly
Streamline reviews, boost satisfaction, and drive growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Reviewly?
Reviewly is a review management platform that uses AI to present customers with three tailored feedback options, making it easier to collect quality reviews in a single click. It helps businesses gather actionable feedback and manage their online reputation without time-intensive manual ...
Read more about ReviewlyReviewly offers custom pricing plan
ProductKit
Boost conversions and credibility with ProductKit's testimonials.
Best for: SMB teams · Mid-market · Enterprise
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What is ProductKit?
ProductKit collects customer feedback and converts positive reviews into testimonials for websites. Setup takes minutes, and users design custom surveys to extract the specific insights they need. The tool handles data collection and display so businesses can build social proof without manual ...
Read more about ProductKitStarts from $15.00/user / month when Billed Yearly
TrustSpot
Harness the voice of your customers for lasting connections.
Best for: SMB teams · Mid-market · Enterprise
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What is TrustSpot?
Unlock the potential of TrustSpot, the premier solution designed to revolutionize how you harness the feedback of your customers! With TrustSpot, effortlessly capture user-generated content from a vast network of over 60 million consumers across 98 countries each month. Seamlessly integrate ...
Read more about TrustSpotTrustSpot offers custom pricing plan
Shulex VOC
Accelerate innovation with AI-powered customer feedback analysis.
Best for: SMB teams · Mid-market · Enterprise
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What is Shulex VOC?
Introducing Shulex VOC - the ultimate solution for harnessing the power of customer feedback. With the tagline "Tools for Voice of Customer," Shulex VOC goes beyond traditional methods to provide professionals with unparalleled insights and efficiency. This cutting-edge platform leverages ...
Read more about Shulex VOCShulex VOC offers custom pricing plan
Responses
Unleash your potential with Responses - discover, connect, succeed.
Best for: SMB teams · Mid-market · Enterprise
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What is Responses?
Responses is a product discovery platform focused on fast-growing user-generated content (UGC) brands. It connects content creators with brand decision-makers seeking collaborators, provides guidance on securing brand deals, and lets users track and revisit products and brands of interest.
Read more about ResponsesStarts from $14.00/month when Billed Yearly
JustReview
Build trust with customer feedback. Boost sales.
Best for: SMB teams · Mid-market · Enterprise
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What is JustReview?
Introducing JustReview – the ultimate solution for gathering and showcasing all your reviews and testimonials in one central location. With our innovative platform, you can effortlessly collect feedback from your customers and display it on every page of your website using the JustReview Badge. ...
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What is Wiremo?
Wiremo is a customer review platform for eCommerce businesses, built for consumer-facing teams that prioritize collecting and acting on customer feedback. It provides tools to gather product reviews, manage responses, and use review data to track brand loyalty and improve offerings.
Read more about Wiremo
TrustMate
Build trust, boost sales with authentic customer reviews.
Best for: SMB teams · Mid-market · Enterprise
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What is TrustMate?
TrustMate is a customer review platform that helps businesses collect and display authentic feedback to drive conversions. It distributes reviews to your website, Facebook page, Google, and other platforms, helping build credibility with potential buyers.
Read more about TrustMateTrustMate offers custom pricing plan
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What is TrustProfile?
TrustProfile is a review platform for e-commerce webshops that helps store owners collect and display customer reviews. It offers trust pages, review invitation tools, trust badges, and embeddable widgets to surface testimonials. The platform cites that 75% of shoppers consult reviews before ...
Read more about TrustProfile
VideoWise
Empower your sales with engaging video shopping.
Best for: SMB teams · Mid-market · Enterprise
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What is VideoWise?
VideoWise is a video shopping platform that integrates with Shopify, letting shoppers purchase products directly while watching videos. It tracks sales, engagement, and content performance metrics, and supports customizable themes, colors, fonts, logos, and language settings.
Read more about VideoWise
GoodFirms
Discover top service companies and elevate your business.
Best for: SMB teams · Mid-market · Enterprise
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What is GoodFirms?
GoodFirms is a B2B software review and ratings platform where companies can find verified reviews of software products and service providers across multiple industries. Users can browse categories, read user-submitted reviews, and access research reports to help narrow down vendor choices.
Read more about GoodFirmsStarts from $300.00/month when Billed Yearly, also offers free forever plan
FeedCheck
Amplify your brand's online reputation with FeedCheck.
Best for: SMB teams · Mid-market · Enterprise
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What is FeedCheck?
Introducing FeedCheck, the ultimate solution for brands looking to seamlessly connect with their product ratings and reviews across various marketplaces. With FeedCheck, you can easily access and analyze customer feedback right in your boardroom, ensuring you stay informed and ahead of the ...
Read more about FeedCheck
reviewr.ai
Empower your customers with reviewr.ai - Simplify reviews, boost sales.
Best for: SMB teams · Mid-market · Enterprise
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What is reviewr.ai?
Introducing reviewr.ai - Empowering Your Customers to Make Confident Purchase Decisions Unlock the potential of your audience's buying confidence with reviewr.ai, a cutting-edge solution harnessing the power of artificial intelligence. Amidst the vast sea of customer feedback scattered across ...
Read more about reviewr.aiStarts from $500.00/month when Billed Yearly, also offers free forever plan
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What is SocialProofed?
SocialProofed is an all-in-one plugin software designed to boost sales for businesses. With its easy-to-use dashboard, website owners can quickly add the best reviews from Instagram, Facebook, and Google to their site, creating a sense of trust among potential customers. This intuitive software ...
Read more about SocialProofedStarts from $5/Month, also offers free forever plan
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What is Upvoty?
Introducing Upvoty - the ultimate tool for real-time customer feedback. With a user-friendly interface, interact and communicate with customers effortlessly. Install the customizable widget anywhere on your website, app, CRM or CMS to collect all feedback in one place. Monitor requests, ...
Read more about Upvoty
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What is Fakespot?
Fakespot is your reliable companion to ensure you have the best shopping experience. Our software allows you to instantly access real customer reviews when you're browsing products from first-party vendors across websites, making it easier than ever to spot and avoid fake reviews. Our platform ...
Read more about Fakespot
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What is Review Bomb Me?
Review Bomb Me is a comprehensive tool that enables businesses to take customer feedback and use it to optimise products and services. The platform filters out any negative comments, and collates insights to assist businesses in actively improving their offering. This helps to effectively ...
Read more about Review Bomb MeStarts from $4.16/Month when Billed Yearly, also offers free forever plan
Learn More About Product Reviews Software
A buyer's guide to product reviews — how the top tools rank, what they cost, the features and types to compare, and the questions to ask before you buy.
Product Reviews Software exists to pull product reviews out of scattered tools and into one place, where the whole team works from the same up-to-date records.
Companies adopt product reviews to remove busywork and standardize how things get done. From focused tools to all-in-one suites, Fakespot, VideoWise, and Commentify sit at the top on Spotsaas.
Spotsaas tracks 23 product reviews products. Across the top 10 ranked here, entry plans start as low as $12/month and every one offers a free trial.
If you're evaluating product reviews, weigh team size, the integrations you need, pricing transparency, ease of use, and support quality. The questions below cut to what separates these tools.
- What's the core job you need product reviews to do, and which tool fits that best?
- How many users will be on the product reviews tool now — and what does pricing look like at twice that?
- Which tools in your stack must it integrate with (e.g. Site Search Software)?
- What onboarding, training, and support does the product reviews vendor provide?
- Is the free trial long enough to test the product reviews tool with real data?
What is product reviews?
Product Reviews Software is software that centralizes product reviews — the records, tasks, and history that would otherwise be scattered — into one place every stakeholder can access.
A product reviews tool collects information from multiple inputs, keeps it organized, and automates the busywork around it — the routing, the reminders, the updates — so people focus on the decisions, not the admin.
The result is a single, real-time view of your product reviews. Fakespot, VideoWise, and Commentify take different approaches — some focus on simplicity, others on breadth — which is exactly what the comparison below is built to clarify.
Spotsaas tracks 23 product reviews products — one of the more populated categories on the platform. [1]
The 10 top-ranked tools alone carry 172 verified user reviews. [1]
Best Product Reviews Software, ranked by reviews
The highest-ranked product reviews on Spotsaas. Fakespot and VideoWise lead the field, with the rest close behind on a mix of features, value, and user reviews.
These tools are ranked by verified user reviews and review volume.
| # | Product | SpotScore | Rating | Reviews | Starting price |
|---|---|---|---|---|---|
| 1 | FakespotTop rated | — | ★★★★★2.30 | 162 | —Free trial |
| 2 | — | ★★★★★5.00 | 10 | $49.00Free trial | |
| 3 | — | — | — | $17.00 | |
| 4 | — | — | — | —Free trial | |
| 5 | — | — | — | $12.50Free trial | |
| 6 | — | — | — | —Free trial | |
| 7 | — | — | — | $15.00 | |
| 8 | — | ★★★★★4.20 | — | —Free trial | |
| 9 | — | — | — | — | |
| 10 | — | — | — | $14.00Free trial |
Ranked by review volume. Prices are each tool's published entry plan.
What reviewers say
Spotsaas has aggregated 172 verified user reviews across these tools. The ratings below are real review averages — a useful gut-check on any product reviews shortlist.
Product Reviews pricing and cost considerations
Pricing for product reviews is usually per user per month, billed monthly or annually, and scales across tiers. Where you land depends on team size and how much product reviews capability you need bundled in.
Look past the sticker price at the total cost of owning product reviews: onboarding and data migration, paid add-ons and integrations, admin time, and per-seat increases as you grow. Model the all-in cost at your projected 12-month headcount before committing to a product reviews contract.
Types of product reviews
- All-in-one platformsBroad suites that cover the full product reviews workflow in one place. Fakespot is an example, suited to teams that want everything integrated rather than stitched together.
- Specialist / best-of-breed toolsFocused tools that do one part of product reviews exceptionally well; VideoWise fits teams that prefer depth in the area that matters most over breadth.
- SMB-friendly toolsLower-cost, quick-to-deploy options built for small teams — ReviewXpo starts at $12.50/month and gets a team running fast.
- Enterprise-grade platformsHighly configurable systems built for scale, governance, and complex workflows, like Fakespot — the most-reviewed option here.
- Cloud-based deliveryMost product reviews today is delivered via the cloud, cutting IT overhead and enabling secure remote access — the default for fast-growing teams.
What to compare in product reviews
No single tool is best for everyone — fit depends on the capabilities your team uses daily. These are the features that most separate product reviews tools, and the ones worth testing in a trial.
- Core functionalityDepth of the primary product reviews capabilities — the reason you're buying. Compare how Fakespot and VideoWise handle your must-have workflows.
- Ease of useHow quickly a team gets productive in the product reviews tool day to day; even the most capable product reviews delivers nothing if people won't adopt it.
- Integrations & APINative connectors plus an open API to wire your product reviews into the rest of the stack, including Site Search Software.
- Reporting & analyticsDashboards that turn product reviews activity into decisions leaders can act on in real time, not month-end.
- AutomationAutomating the repetitive parts of product reviews cuts manual effort and error — usually the single biggest time saver here.
- Security & complianceAccess controls, data protection, and the certifications that product reviews buyers in regulated industries can't skip.
- Support & onboardingDocumentation, training, and responsive support — for product reviews, this largely decides how fast you see value.
Why teams adopt product reviews
Done right, product reviews pays for itself in time saved and clearer visibility. Reviewers point to four benefits most consistently.
One source of truth
With product reviews in place, everyone works from the same current records, so handoffs stop dropping and nobody acts on a stale copy.
Reviewers of Fakespot point to that single, up-to-date view as the main reason they adopted it.
Less manual work
Product Reviews automation removes repetitive entry and status-chasing, freeing the team for work that actually needs a human.
Teams credit automation in tools like VideoWise with cutting hours of manual effort each week.
Better visibility
Real-time product reviews reporting shows what's happening while there's still time to act on it, not after the fact.
Managers report that consistent, current product reviews data is what finally made their planning reliable.
Room to scale
The right product reviews tool grows with the team instead of forcing a painful migration a year in.
Higher-rated options like Fakespot are cited for scaling without a rebuild.
Common product reviews buying challenges
Product Reviews projects fail for predictable reasons. Across reviews, five hurdles come up most — here's what to ask vendors and how to get ahead of each.
Cost and pricing creep
Entry prices for product reviews look modest, but per-seat increases and paid add-ons can inflate the bill, especially at higher tiers.
Essential questions to ask the vendor:
- What's the all-in cost at 2x our seats?
- Which features are add-ons vs included?
How to overcome it: Get tier-by-tier transparency upfront and model cost at your 12-month headcount; ReviewXpo is a useful low-end benchmark.
Steep learning curve
New workflows slow product reviews adoption when data entry feels heavy or the team resists changing how they work.
Essential questions to ask the vendor:
- What onboarding and training do you provide?
- How fast do teams typically go live?
How to overcome it: Favor tools known for fast onboarding and pilot with one team before a full rollout.
Limited or underdeveloped features
Some product reviews tools miss functionality that's critical to a specific workflow, and it only surfaces after rollout.
Essential questions to ask the vendor:
- Can you show your roadmap?
- How do you prioritize customer feature requests?
How to overcome it: Map your must-have features to specific products during the trial — don't assume parity across tiers.
Support and reliability
Slow support or downtime hits hard once product reviews becomes the team's daily hub.
Essential questions to ask the vendor:
- What are your support channels and response times?
- Do you offer SLAs?
How to overcome it: Weigh review-based reliability signals and clarify SLAs before signing.
Integration gaps
The tool loses value when it can't connect cleanly to the rest of your stack, like Site Search Software.
Essential questions to ask the vendor:
- What native integrations exist for our tools?
- How complex is setup?
How to overcome it: Confirm native connectors (not just an API) for your key tools early in the evaluation.
What product reviews is used for
Reviews surface a consistent set of jobs teams hire product reviews to do — most of them about making sure nothing falls through the cracks.
- Standardizing the workflowTeams use product reviews to standardize how work gets done so quality doesn't depend on who's handling it; Fakespot is a common choice for putting that structure in place.
- Centralizing records & dataKeeping product reviews records in one place so every team pulls from accurate, current information instead of duplicated spreadsheets.
- Automating routine workAutomating the repetitive parts of product reviews to cut manual effort and free time for higher-value work — tools like VideoWise lean heavily on this.
- Reporting & oversightGiving leaders real-time visibility into product reviews to catch issues early and plan ahead with confidence.
Who uses Product Reviews Software
Product Reviews tools are used across an organization — from frontline staff and team leads to operations, admins, and executives who rely on the reporting. Adoption spans industries including software and technology, professional services, healthcare, financial services, and agencies.
Common product reviews integrations
Product Reviews is most valuable wired into the rest of your stack. Across reviews, these are the categories teams most often connect to it — each closing a gap between the record and the work happening around it.
- Site Search SoftwareConnecting your product reviews to Site Search Software lets teams automate handoffs and keep both systems in sync so nothing is re-keyed.
- E-Commerce Personalization SoftwareConnecting your product reviews to E-Commerce Personalization Software lets teams share data both ways so each team works from the same current record.
Best Product Reviews Software for your team
Top overall product reviews pick
The highest-ranked product reviews on Spotsaas.
- Fakespot — Identifies fake reviews
Best value
The most capability per dollar in product reviews.
- ReviewXpo — Lowest entry price of the top picks at $12.50/month.
Most reviewed
The most battle-tested product reviews by real users.
- Fakespot — The largest verified review base in this list (162 reviews).
Best for large orgs
Product Reviews built for scale and governance.
- VideoWise — A strong fit for bigger teams that need configurable product reviews.
Where product reviews is heading
Three shifts are reshaping what buyers should expect from product reviews over the next few years.
- AI-assisted workAI is moving into product reviews fast — automating routine steps, scoring and prioritizing work, and drafting content — shifting tools from passive record-keeping to active assistance.
- Unified data & deeper integrationProduct Reviews tools are consolidating adjacent functions and integrating more deeply, so teams stop reconciling separate systems and act on one source of truth.
- Faster onboarding & transparent pricingBuyers now expect product reviews to ship with quick setup, clear pricing, and strong mobile and remote access as standard, not premium add-ons.
Frequently asked questions
Most Popular FAQs
What is product reviews?
Product Reviews Software centralizes product reviews so a team works from one shared, current system instead of scattered spreadsheets and tools — adding automation and reporting on top.
How much does product reviews cost?
Entry plans across the top picks here start at $12/month and average about $22/month. Watch for per-seat increases and paid add-ons when comparing product reviews plans.
Which product reviews is best?
Fakespot, VideoWise, and Commentify rank highest on Spotsaas. The best fit still depends on your team size, budget, and required integrations.
Do these tools offer a free trial?
Yes — 7 of the top 10 ranked tools offer a free trial or freemium plan, so you can test with real data first.
Small Business FAQs
What is the most affordable product reviews?
ReviewXpo is the lowest-priced of the top picks at $12.50/month, a good starting point for small teams that still want core capability.