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8.8

SpotScore

Endorsal - Reputation Management Software

Endorsal Review: Is It The Right Reputation Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

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Starts from $15 / Month when Billed Yearly

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Spotsaas Analysis for Endorsal

Endorsal at 4.8/5 from 82 reviews and SpotScore 8.8 is built for customer support teams and marketing managers at small to medium-sized businesses that need to collect and display customer reviews. The platform automates review gathering from multiple sources and displays them on a "Wall of Love" widget. Setup requires technical configuration that may challenge non-technical users.

Reputation management software collects customer feedback and displays it to build trust with prospects. The primary workflow replaces manual review requests and scattered feedback with automated collection tied to customer touchpoints.

Quick picks:

Best overallEndorsalBest for support teamsEndorsalBest for marketing managersEndorsalBest free optionEndorsal

What is Endorsal?

Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's patent-pending technology will assists in managing the conversation and resolving issues faster.

Pricing

  • Starts from $15 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Endorsal Software Demo

Endorsal was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Endorsal

Use cases
Customer experience management, Online reputation monitoring, Small business marketing
Team types
Customer support teams, Marketing managers
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose Endorsal

  • Automated review collection process reduces manual effort

  • The "Wall of Love" feature aggregates and displays reviews elegantly on websites

  • Intuitive and easy-to-use interface suitable for non-technical users

Is Endorsal right for you?

Best for small to mid-sized businesses needing automated, easy reputation management.

Choose Endorsal if

  • You want to automate review collection to reduce manual effort.
  • You need a simple, intuitive interface for non-technical users.
  • You want to elegantly display aggregated reviews on your website with minimal hassle.

Consider alternatives if

  • Your enterprise requires extensive customization of review displays and tracking.
  • You need advanced technical integrations or highly detailed tracking capabilities.

What buyers should know before shortlisting Endorsal

Endorsal automates review collection and displays them on your website through its "Wall of Love" widget. Before shortlisting, verify that the platform's native integrations cover your review sources—Google, Trustpilot, Facebook, and industry-specific sites are included, but niche platforms may require manual import.

Test the review request form customization in a demo to confirm it matches your brand; some users report the template options are limited if you need heavily customized designs. Setup requires connecting your review sources and configuring where reviews display on your site.

The initial configuration takes 1–2 hours for most businesses; Endorsal's support team can walk you through it, but you'll need admin access to your website to embed the widget. Pricing is per-review-request volume, so verify your monthly collection rate against Endorsal's tier structure to avoid overage charges.

Check whether Endorsal's API supports your existing CRM or email platform if you plan to trigger automated workflows based on review submissions. The platform integrates with Zapier for broader tool connections, but direct native integrations are limited to major review sites and a few marketing tools.

If you need two-way sync with your CRM or custom reporting dashboards, confirm these capabilities exist before committing.

Pros and cons

Endorsal pros and cons

  • Endorsal pros
  • Automated review collection process reduces manual effort

  • The "Wall of Love" feature aggregates and displays reviews elegantly on websites

  • Intuitive and easy-to-use interface suitable for non-technical users

  • Endorsal cons
  • Initial setup can be complex and requires a learning curve for some users

  • Limited customization options for review displays and tracking codes

4.8/5 rating
27 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Endorsal side-by-side with top Reputation Management Software alternatives.

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Endorsal reviews and ratings

Buyer sentiment

Overall, users express highly positive sentiment highlighting ease of use, automation, and effective review display features, with minor concerns about setup complexity and customization limits.

What buyers like

  • Ease of use
  • Automation of review collection
  • Effective aggregation and display of reviews

Common complaints

  • Setup complexity
  • Limited customization options

4.8

Excellent

Based on 82 ratings & 27 reviews

Are you using Endorsal?

Rating Distribution

Excellent

(27)

Very Good

(0)

Good

(0)

Poor

(0)

Terrible

(0)

What users are saying

EU

Egor U

02/20/24

5 out of 5

"Every business needs this product!"

What do you like best about Endorsal? - fully automated review getting is great - the requests forms look professional and optional personal info fill ...

Read more

AU

Anonymous User

12/26/23

5 out of 5

"The best tool to collect and display customer reviews"

What do you like best about Endorsal? This is a satisfactory tool that can be used fo reviews. What do you dislike about Endorsal? There are no known ...

Read more

JS

Jessica S

08/22/22

5 out of 5

"Amazing integrations with all social review platforms!"

What do you like best about Endorsal? Collecting all the reviews from all the main social reviews platforms like Yelp, Trip Advisory, Google My ...

Read more

NL

Nicole L

01/05/22

5 out of 5

"Beneficial and Motivating"

What do you like best about Endorsal? I love how easy it is for clients to submit a review and for me to review them. What do you dislike about ...

Read more

JG

José Gil Dieguez N

01/05/22

5 out of 5

"Ready to manage all of your existing testimonials and get you more."

What do you like best about Endorsal? You can import existing reviews from your Facebook page and Google Business Profile page and offers beautiful ...

Read more

MC

Michael C

08/27/21

5 out of 5

"Excellent Software"

What do you like best about Endorsal? Endorsal is easy to use, does exactly what it claims to do and the support is excellent! What do you dislike ...

Read more

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What are the features of Endorsal?

26%

Feature coverage

7 of 27 tracked features

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…

Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…

Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…

Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…

Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…

Security & Compliance

Endorsal security and data handling

Key compliance certifications and security features for IT and security teams evaluating Endorsal.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Endorsal Support Options

Customer ServiceBusiness Hours
LocationWorcester, United Kingdom

Connect with Endorsal

Frequently Asked Questions About Endorsal

Common questions buyers ask before choosing Endorsal.

Endorsal is a Reputation Management Software. Endorsal offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.

Endorsal is a strong fit if: You want to automate review collection to reduce manual effort.; You need a simple, intuitive interface for non-technical users.. Consider alternatives if: Your enterprise requires extensive customization of review displays and tracking.; You need advanced technical integrations or highly detailed tracking capabilities..

Buyers commonly note the following limitations of Endorsal: Initial setup can be complex and requires a learning curve for some users; Limited customization options for review displays and tracking codes; May lack advanced functionalities desired by larger enterprises.

Some top alternatives to Endorsal includes ReviewBuzz, Reputation.com, Trustpilot, Review Showcase and ReviewGain.

Endorsal offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Endorsal as of now.

The starting price of Endorsal is $15/Month when Billed Yearly

Ready to try it?

Get started with Endorsal

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].