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7.8

SpotScore

Who's Calling - Call Center Software

Top 10 Who's Calling Alternatives 2026

Track calls, maximize marketing, see results.

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Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Inbound Call Center
  • Outbound Call Center

Pricing

  • Who's Calling offers custom pricing plan

Get Pricing Details

Who's Calling is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Who's Calling vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Who's Calling CurrentCall Center SoftwareCustom pricingNo reviews✗ No
NextivaCall Center Software$18.954.6 ★✓ Yes
TrackDriveCall Center SoftwareCustom pricing5.0 ★✗ No
Calabrio OneCall Center SoftwareCustom pricing4.3 ★✗ No
KnowlarityCall Center SoftwareFree trial4.9 ★✓ Yes
Freshdesk Contact Center (Formerly Freshcaller)Call Center Software$154.3 ★✓ Yes

Alternatives of Who's Calling with

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Top rated

List of the Top Who's Calling alternatives as of September 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

  • Live Chat

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

7.8

SpotScore

TrackDrive - Call Center Software

TrackDrive

Track, automate, and analyze your calls efficiently.

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5.0

(1)

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✦ Editor’s Pick

What is TrackDrive?

TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Progressive Dialer

Pricing

TrackDrive offers custom pricing plan

8.5

SpotScore

Calabrio One - Call Center Software

Calabrio One

Streamline your call center operations with Calabrio One.

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What is Calabrio One?

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

Pricing

Calabrio One offers custom pricing plan

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8.7

SpotScore

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

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4.9

(20)

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What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Progressive Dialer

  • IVR Support

Pricing

Free Trial available

Knowlarity offers custom pricing plan

9.1

SpotScore

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Start Free Trial

Add to compare

Free plan available

What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

  • IVR Support

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.7

SpotScore

Freshcaller

Freshcaller

Streamline your calls, elevate customer experience.

Start Free Trial

4.1

Add to compare

Free plan available

What is Freshcaller?

Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...

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Common Features

  • Call Monitoring

  • Auto Call Recording

  • Queue Management (Calls)

+ 2 more

Unique Features

  • IVR Support

  • Concurrency Support

Pricing

Free Trial available, Try Now

8.0

SpotScore

Dial800 - Call Center Software

Dial800

Elevate your communication and success.

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4.7

(6)

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What is Dial800?

Dial800 provides cloud-based call tracking and analytics for businesses, with real-time data on calls and texts. It also offers VoIP services alongside its analytics platform for tracking communication performance and informing business decisions.

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Common Features

  • Outbound Call Center

  • Queue Management (Calls)

  • Auto Call Recording

+ 1 more

Unique Features

  • Predictive Dialer

Pricing

Starts from $50/Month

9.0

SpotScore

eVoice - Call Center Software

eVoice

Streamline your telemarketing with eVoice.

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What is eVoice?

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Live Chat

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $6.25/User/Month when Billed Yearly

9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

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4.4

(76)

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What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $200

9.3

SpotScore

CallHippo - Call Center Software

CallHippo

Revolutionize your customer experience with CallHippo.

See Plans & Pricing

Add to compare

What is CallHippo?

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

  • Live Chat

  • Predictive Dialer

+ 1 more

Pricing

Starts from $14/User/Month when Billed Yearly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].