7.8
SpotScore

Top 10 Who's Calling Alternatives 2026
Track calls, maximize marketing, see results.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- Inbound Call Center
- Outbound Call Center
Pricing
Who's Calling offers custom pricing plan
Who's Calling is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Who's Calling vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Call Center Software | Custom pricing | No reviews | ✗ No | |
| Call Center Software | $18.95 | 4.6 ★ | ✓ Yes | |
| Call Center Software | Custom pricing | 5.0 ★ | ✗ No | |
| Call Center Software | Custom pricing | 4.3 ★ | ✗ No | |
| Call Center Software | Free trial | 4.9 ★ | ✓ Yes | |
| Call Center Software | $15 | 4.3 ★ | ✓ Yes |
Showing 1-10 out of 10

List of the Top Who's Calling alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Add to compare
What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Concurrency Support
-
Live Chat
-
IVR Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
7.8
SpotScore

TrackDrive
Track, automate, and analyze your calls efficiently.
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What is TrackDrive?
TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Progressive Dialer
Pricing
TrackDrive offers custom pricing plan
8.5
SpotScore

Calabrio One
Streamline your call center operations with Calabrio One.
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What is Calabrio One?
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Concurrency Support
Pricing
Calabrio One offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.7
SpotScore

Knowlarity
Empowering Your Business with Seamless Customer Engagement
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Progressive Dialer
-
IVR Support
Pricing
Free Trial available
Knowlarity offers custom pricing plan
9.1
SpotScore
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Concurrency Support
-
IVR Support
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.7
SpotScore

Freshcaller
Streamline your calls, elevate customer experience.
Add to compare
What is Freshcaller?
Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...
Read moreCommon Features
-
Call Monitoring
-
Auto Call Recording
-
Queue Management (Calls)
+ 2 more
Unique Features
-
IVR Support
-
Concurrency Support
Pricing
Free Trial available, Try Now
8.0
SpotScore

Dial800
Elevate your communication and success.
Add to compare
What is Dial800?
Dial800 provides cloud-based call tracking and analytics for businesses, with real-time data on calls and texts. It also offers VoIP services alongside its analytics platform for tracking communication performance and informing business decisions.
Read moreCommon Features
-
Outbound Call Center
-
Queue Management (Calls)
-
Auto Call Recording
+ 1 more
Unique Features
-
Predictive Dialer
Pricing
Starts from $50/Month
9.0
SpotScore

eVoice
Streamline your telemarketing with eVoice.
Add to compare
What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Live Chat
-
IVR Support
Pricing
Free Trial available, Try Now
Starts from $6.25/User/Month when Billed Yearly
9.0
SpotScore

Exotel
Elevate your contact center's efficiency
Add to compare
What is Exotel?
Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Concurrency Support
-
Progressive Dialer
-
IVR Support
Pricing
Free Trial available, Try Now
Starts from $200
9.3
SpotScore

CallHippo
Revolutionize your customer experience with CallHippo.
Add to compare
What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Predictive Dialer
+ 1 more
Pricing
Starts from $14/User/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
