8.9
Spot Score
Top Alternatives to ProProfs Chat - Better Options for 2026
Streamline chat support and increase customer engagement.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $10/User/Month when Billed Yearly
Free Trial available
ProProfs Chat is a Live Chat Software platform with a user rating of 4.5★ based on 53 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 8 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
ProProfs Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ProProfs Chat Current | Live Chat Software | $10 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 LiveChat | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
 Crisp | Live Chat Software | $25 | 4.3 ★ | ✓ Yes |
 Pure Chat | Live Chat Software | $39 | 4.3 ★ | ✓ Yes |
 MyLiveChat | Live Chat Software | $15 | 2.6 ★ | ✓ Yes |
Showing 1-8 out of 8
List of the Top ProProfs Chat alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
Spot Score
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.8
Spot Score
LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.7
Spot Score
Crisp
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.0
Spot Score
Pure Chat
Connect with visitors and customers seamlessly.
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What is Pure Chat?
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $39/User/Month when Billed Yearly
8.8
Spot Score
MyLiveChat
Convert visitors into loyal customers with MyLiveChat.
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What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
9.0
Spot Score
Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
7.7
Spot Score
LinkedChat
Seamless customer experience, no frustration, happy customers.
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What is LinkedChat?
LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...
Read moreCommon Features
-
Visitor Targeting
-
Persistent Chat
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Offline Form
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/Month when Billed Yearly
8.2
Spot Score
Let's Connect
Connect, convert, and succeed with real-time communication.
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
Pricing
Free Trial available
Starts from $1,648 when Billed Monthly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
