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9.5

Spot Score

Freshchat - Live Chat Software

Freshchat Alternatives and Competitors

Upgrade your customer service with intelligent messaging.

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Main Features

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Offline Form

Pricing

  • Starts from $15/User/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

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Alternatives of Freshchat with

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List of the Top Freshchat alternatives as of May 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.2

Spot Score

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

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Product Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

ZoomInfo Chat offers custom pricing plan

9.1

Spot Score

Tidio Chat - Live Chat Software

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

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Product Description

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

Starts from $12.50/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

8.3

Spot Score

Smartchat - Live Chat Software

Smartchat

Connect, convert and grow your business with Smartchat.

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Product Description

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $49/Month

7.7

Spot Score

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

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Product Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

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Common Features

  • Shortcut Messages

  • Persistent Chat

  • Knowledge Database

+ 2 more

Unique Features

  • Self Service Portal

  • Marketing Automation

  • Multiple Company

+ 113 more

Pricing

Free Trial available, Try Now

Tiledesk offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Popular alternatives include ZoomInfo Chat, Tidio Chat, Zendesk Chat, Smartchat and Tiledesk.

Key factors include Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and pricing.

Tools like Intercom, LiveChat, LiveAgent, tawk.to and Provide Support are best for small businesses for Live Chat Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].