9.5
Spot Score
Top Alternatives to Freshchat - Better Options for 2026
Upgrade your customer service with intelligent messaging.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Freshchat is a Live Chat Software platform with a user rating of 4.5★ based on 191 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Freshchat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Freshchat Current | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 ClickDesk | Live Chat Software | $12.99 | 4.0 ★ | ✓ Yes |
 LiveAgent | Help Desk Software | $15 | 4.7 ★ | ✓ Yes |
 LiveChat | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
 Tidio Chat | Live Chat Software | $12.50 | No reviews | ✓ Yes |
Showing 1-10 out of 10
List of the Top Freshchat alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
Spot Score
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.1
Spot Score
ClickDesk
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 15 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8
Spot Score
LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.1
Spot Score
Tidio Chat
Streamlined communication for ultimate customer satisfaction.
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What is Tidio Chat?
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $12.50/Month when Billed Yearly, also offers free forever plan
8.2
Spot Score
DeskMoz
Engage, convert, and grow with DeskMoz.
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What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read moreCommon Features
-
Visitor Targeting
-
Knowledge Database
-
Co-Browsing
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $199/Month
9.0
Spot Score
Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.8
Spot Score
Intercom
Boost your sales, keep your customers, and grow.
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What is Intercom?
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
-
Live Chat
+ 28 more
Pricing
Starts from $59/Month
9.3
Spot Score
Comm100 Live Chat
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
Pricing
Free Trial available
Starts from $29/User/Month
7.7
Spot Score
Tiledesk
Boost your support capacity with AI chatbots.
Add to compare
What is Tiledesk?
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...
Read moreCommon Features
-
Shortcut Messages
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Self Service Portal
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Marketing Automation
-
Multiple Company
+ 113 more
Pricing
Free Trial available, Try Now
Tiledesk offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
