8.4
SpotScore
Top Alternatives to 13chats - Better Options for 2026
Boost online sales with AI-powered chat functions.
Main Features
- Agent Scheduling
- Knowledge Database
- Offline Form
- Persistent Chat
Pricing
Starts from $13/Month, also offers free forever plan
13chats is a Live Chat Software platform with a user rating of 4.5★ based on 4 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
13chats vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| 13chats Current | Live Chat Software | $13 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 LiveChat | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
 Crisp | Live Chat Software | $25 | 4.3 ★ | ✓ Yes |
 Pure Chat | Live Chat Software | $39 | 4.3 ★ | ✓ Yes |
 Zendesk Chat | Live Chat Software | $19 | No reviews | ✓ Yes |
Showing 1-9 out of 9
List of the Top 13chats alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Offline Form
+ 2 more
Unique Features
-
Shortcut Messages
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Co-Browsing
Pricing
ZoomInfo Chat offers custom pricing plan
9.8
SpotScore
LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
-
Co-Browsing
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.7
SpotScore
Crisp
Transforming customer conversations, one click at a time.
Add to compare
What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreCommon Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Shortcut Messages
-
Co-Browsing
-
Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.0
SpotScore
Pure Chat
Connect with visitors and customers seamlessly.
Add to compare
What is Pure Chat?
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
Pricing
Free Trial available
Starts from $39/User/Month when Billed Yearly
9.0
SpotScore
Zendesk Chat
Boost customer engagement with real-time chat.
Add to compare
What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
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Co-Browsing
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
8.7
SpotScore
WebsiteAlive
Connecting you with customers in a meaningful way.
Add to compare
What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
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Shortcut Messages
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Co-Browsing
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Call Me Option
Pricing
Starts from $30/Month
9.5
SpotScore
Freshchat
Upgrade your customer service with intelligent messaging.
Add to compare
What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
-
Co-Browsing
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
Respond.io
Streamline your business messaging for faster results.
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Offline Form
+ 2 more
Unique Features
-
Shortcut Messages
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Co-Browsing
Pricing
Starts from $29/Month, also offers free forever plan
8.6
SpotScore
ChatGen
Streamline customer support and boost conversions.
Add to compare
What is ChatGen?
. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 2 more
Unique Features
-
Shortcut Messages
-
Co-Browsing
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
