8.9
SpotScore
Top 10 ProProfs Chat Alternatives 2026
Streamline chat support and increase customer engagement.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $10/User/Month when Billed Yearly
Free Trial available
ProProfs Chat is a Live Chat Software platform with a user rating of 4.5★ based on 50 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ProProfs Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ProProfs Chat Current | Live Chat Software | $10 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Freshchat | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
 Respond.io | Live Chat Software | $29 | 4.6 ★ | ✓ Yes |
 SnapEngage | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
 FocalScope | Live Chat Software | $9 | 3.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top ProProfs Chat alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.5
SpotScore
Freshchat
Upgrade your customer service with intelligent messaging.
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What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
Respond.io
Streamline your business messaging for faster results.
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $29/Month, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.3
SpotScore
SnapEngage
Streamline customer engagement & boost sales with SnapEngage.
Add to compare
What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $16/User/Month
8.7
SpotScore
FocalScope
Boost customer engagement and satisfaction with FocalScope.
Add to compare
What is FocalScope?
FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $9/Month, also offers free forever plan
9.2
SpotScore
Userlike
Empowering real-time chat for exceptional customer communication.
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What is Userlike?
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
8.8
SpotScore
HappyFox Chat
Efficiently connect and convert with HappyFox Chat.
Add to compare
What is HappyFox Chat?
Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/Month
9.7
SpotScore
Crisp
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
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Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.3
SpotScore
Comm100 Live Chat
Maximize customer satisfaction with personalized interactions.
Add to compare
What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
Pricing
Free Trial available
Starts from $29/User/Month
8.6
SpotScore
RumbleTalk
Unite and Engage Your Online Community!
Add to compare
What is RumbleTalk?
RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
Pricing
Starts from $25/Month, also offers free forever plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
