9.3
SpotScore
Top 10 Comm100 Live Chat Alternatives 2026
Maximize customer satisfaction with personalized interactions.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $29/User/Month
Free Trial available
Comm100 Live Chat is a Live Chat Software platform with a user rating of 4.5★ based on 143 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Comm100 Live Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Comm100 Live Chat Current | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Acquire | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
 REVE Chat | Live Chat Software | $13.50 | 4.1 ★ | ✓ Yes |
 Callbell | Live Chat Software | Free plan available | 4.2 ★ | ✓ Yes |
 Bold360 | Live Chat Software | Custom pricing | 3.6 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Comm100 Live Chat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Acquire offers custom pricing plan
9.1
SpotScore
REVE Chat — from $13.50 · 4.08★
Empower your online communication with REVE Chat.
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What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read moreWhat reviewers like about REVE Chat
- User-friendly interface that integrates all chats in one window, enhancing convenience.
- Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.
- Quick and error-free installation process, improving client communication and satisfaction.
Where REVE Chat falls short
- Reports of basic features working effectively, but lacking in advanced capabilities.
- Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $13.50/Month when Billed Yearly
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Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.8
SpotScore
Callbell — 4.22★
Elevate your customer support game with Callbell.
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What is Callbell?
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...
Read moreWhat reviewers like about Callbell
- Multi-channel support
- Internal collaboration tools
- Performance analytics
Where Callbell falls short
- Limited customization options
- Potentially high costs
- Learning curve for new users
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Callbell offers custom pricing plan
8.5
SpotScore
Bold360 — 3.65★
Transforming customer support with AI-driven chat.
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What is Bold360?
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies ...
Read moreWhat reviewers like about Bold360
- Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
- Surfaces useful visitor context like region, contact details, page viewed, and initial question.
- User-friendly, easy-to-learn interface that new hires can master quickly.
Where Bold360 falls short
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Bold360 offers custom pricing plan
8.8
SpotScore
MyLiveChat — from $15 · 2.33★
Convert visitors into loyal customers with MyLiveChat.
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What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreWhat reviewers like about MyLiveChat
- Fast messaging experience
- Unlimited chats
- Proactive support features
Where MyLiveChat falls short
- Limited integrations
- User interface can be complex
- Analytics features need improvement
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
8.7
SpotScore
eGain Chat — 3.21★
Revolutionize customer engagement with eGain Chat.
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What is eGain Chat?
Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhance customer experience, streamline service processes, and boost sales ...
Read moreWhat reviewers like about eGain Chat
- Cloud-based platform
- Enhances customer experience
- Streamlines service processes
Where eGain Chat falls short
- Complex setup
- Higher pricing tier
- May require extensive training
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
eGain Chat offers custom pricing plan
9.5
SpotScore
Freshchat — from $15 · 4.45★
Upgrade your customer service with intelligent messaging.
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What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreWhat reviewers like about Freshchat
- User-friendly interface for smooth customer interactions.
- Easy integration with CRM and other tools.
- Real-time chat assistance and omnichannel support.
Where Freshchat falls short
- Occasional glitches may disrupt the system flow.
- Limited marketplace for additional apps and connectors.
- Some users find the interface buggy and slow to refresh.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.8
SpotScore
Chatra — from $15 · 4.5★
Effortlessly connect with customers in real time.
Add to compare
What is Chatra?
Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...
Read moreWhat reviewers like about Chatra
- Effortless customer communication
- Intelligent chat distribution
- Real-time agent collaboration
Where Chatra falls short
- Limited customization options
- May require training for agents
- Not suitable for very small businesses
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
SpotScore
Zoho SalesIQ — from $7 · 4.42★
Revolutionize your customer engagement.
Add to compare
What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreWhat reviewers like about Zoho SalesIQ
- Integrates with other Zoho products including CRM, Desk, and Campaigns.
- Includes visitor tracking, live chat, and automation tools.
- Affordable pricing and accessibility make it suitable for small and medium-sized businesses.
Where Zoho SalesIQ falls short
- Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
- Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
- Full feature utilization requires training; newcomers may find the tool complex.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
How Comm100 Live Chat competitors stack up
Across Live Chat Software, 10 products compete directly with Comm100 Live Chat. The strongest overlap is with ZoomInfo Chat, Acquire and REVE Chat. Each is compared against Comm100 Live Chat on rating, pricing and feature coverage below.
Tools similar to Comm100 Live Chat
Searches for "sites like Comm100 Live Chat" and "apps like Comm100 Live Chat" land on the same set of options as "Comm100 Live Chat alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each one belongs on this list
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
User-friendly interface that integrates all chats in one window, enhancing convenience.
Watch for: Reports of basic features working effectively, but lacking in advanced capabilities.
Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
Watch for: Several reviewers say the UI is dated and needs work.
User-friendly interface for smooth customer interactions.
Watch for: Occasional glitches may disrupt the system flow.
Effortless customer communication
Watch for: Limited customization options
Integrates with other Zoho products including CRM, Desk, and Campaigns.
Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
Why teams look for a Comm100 Live Chat alternative
A handful of pain points come up again and again when teams consider replacing Comm100 Live Chat:
- Complex setup process
- Learning curve for new users
- Pricing may be high
- Limited customization options
What to consider when replacing Comm100 Live Chat
A factual rundown of the 10 alternatives: 6 offer a free tier; and Chatra is the highest rated at 4.5★ across 20 reviews.
Our ranking, explained simply.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
